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    Blacksburg Smiles

    3.6 (7 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Blacksburg Smiles

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Blacksburg Smiles Photos

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    Ask the Community - Blacksburg Smiles

    Cook Family Dentistry

    Cook Family Dentistry

    2.9(8 reviews)
    0.2 mi

    Surprise billing and fairly rude office assistants. Was told on arrival they accepted Medicare with…read moreUHC Advantage Plan. Received an "Explanation of Benefits" indicating that Loren Cook was "in Network". Subsequent service by "Samuel Wolfe" was identified on EOB as "Out of Network"! Dr Wolfe and the technician who cleaned my teeth were professional and competent, but would not recommend the office for their "bait and switch" tactics. By the way, after many calls and complaints about their complicated and incorrect billing, they "terminated" me as a patient. Interestingly, when I complained that Dr Wolfe was "out of network" despite their initial assurances that the office accepted my insurance, I was told that Dr Wolfe does accept my insurance at "other offices", just not theirs. Stay away!

    Refuses to see Medicaid patients, even though they are listed on the Medicaid network. When you…read morecall to make an appointment, they will give you an appointment as long as you don't have Medicaid. I offered to pay out of pocket and they still would not give me the appointment once they learned I had Medicaid. I have been trying to get a Medicaid covered dental cleaning for my son for 2 1/2 years, but none of their network dentists will accept him as a patient. I gave up and just scraped up payment and paid a non-Medicaid dentist out of pocket so his teeth wouldn't rot. Nice ethics, Cook Dentistry. Get off the network if you aren't going to live up to your claim to be a Medicaid dentist.

    Real Life Dental

    Real Life Dental

    3.0(21 reviews)
    4.4 mi

    I have made many attempts to contact the practice to find a resolution to an ongoing issue…read more Services have been paid for but not received and the answer given is "I'm not sure why" with no plan of action to correct.

    I have been going to this place for a few years and generally have had good experiences. But I have…read morenoticed that the quality of care is going down. I think they don't care because frankly there is not a lot of competition in this area. But be careful not all of their dental hygienists know what they are doing. Most recently I went in for a routine cleaning and instead of my usual dental hygienist Alex Simpson. The entire time I was there she kept changing her grip, her hand kept shaking, and she kept hitting my gums and causing pain. Twice she pulled my lip with her water pick. Fortunately, it didn't get stuck so there was no damage. Eventually I asked her to stop midway. I was sure she will injure me. I asked her to get the doctor to so that he can just do the medical checkup. He indirectly defended her by claiming that my gums are just sensitive because there is build up between the gums and the teeth. Now I don't believe this explanation because in over 20 years of going to a dentist I have never experienced this. Furthermore, the office would not give me the hygienist's license number so I could file a complaint. First they claimed that they are not allowed to give it out. Then they claimed that they weren't even allowed to have it. Not sure if either of these things are true. Looks like the time is ripe for a new dentist to move into this area.

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    Blacksburg Smiles - generaldentistry - Updated May 2026

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