We visited this morning for my 13 year old son's first consultation. They do all but lay out a red…read morecarpet for you upon arrival. They were expecting us and called us by name when we entered. Every employee greeted us with a smile and personal introduction and hand shake. A lot of attention to detail went into decorating the office space to give it a cozy feel. We were offered tea, coffee, and bottled water and given a tour of the office. What I was really impressed with was the care plan. My son still has a lot of baby teeth and I don't want to put him through the pain of pulling all of them to rush into braces. Lexi did a great job at getting him to relax and open up during the appointment. Dr. Choi carefully examined him and questioned how HE felt about braces, what concerns or fears he might have, etc. Dr. Choi laid out a care plan that allows time for his teeth to fall out on their own instead of rushing into unnecessary and expensive work right away, she wants to see him back in a year to reevaluate. I knew then that she is an orthodontist with integrity and that we will absolutely be back to see her once his teeth are ready.

I'm in LOVE with this group of professionals whom happen to be just as nice!…read more When I and my family walk into their waiting area, the receptionist is very attentive and gracious to any needs we may have at the present. There is a water cooler right when you walk in to enjoy while waiting (the wait is hardly EVER longer than 15 or so minutes on a hectic day). Once the appt. is over, the attending professional comes out with the patient to explain to us as well as the receptionist when they need to be scheduled so no one is in confusion. I really like that. Thank you so, so much for being available to our lovely and grateful NRV community!

I have been going to Kyle Fitzgerald for 30 years or more and that says a lot, because if I don't…read morelike a doctor, I will not stay with them. The office is classy and professional and always friendly. Kyle has excellent dentist skills and he is gentle. Fitzgerald is now retired. Dr Fintel took over and he seems okay. Mary Ann has been my hygienist for 30 years. She is a great dental hygienist. She takes time with every tooth and has impeccable skills. You can really tell a difference when you have your teeth cleaned from her. There is no slacking whatsoever. I could not ask for better service.

Fitzgerald was my dentist for about 30 years and he was top notch. He was very easy going and had…read moreclass. He also did my veneers. Unfortunately he is now retired. Fintell took over and he seems to be okay. Mary Ann is the ONLY dental hygienist there that I want. She can't be beat.

I had a consultation about 3 years ago. I paid what was due at that time. I ended up not going…read morethrough with the surgery. They never made any effort to collect any remaining payment from me. No calls. No email. No mail. No reason for me to think I owed them money. 3 years later, I need emergency oral surgery, for which I had to wait a week for a consultation. A day before the consultation the receptionist called me and cancelled the appointment due to small unpaid debt. She was fairly rude about it in a "bless your heart" kind of way. I asked if I get it squared up with their lawyer could we keep the appointment. She said no, and that they would have to get verification that the payment was made and after that it would be the surgeons decision whether or not to accept me as a patient. I immediately called the lawyer and paid the amount. They said that they were notified and tried to reach me at an old address. They never attempted to call. They never attempted email. They said they would let Roanoke Oral Surgery know the amount was paid same day. I might be a weird edge case, but at this point, I feel like Roanoke Oral Surgery mishandled the situation and I question their administrative competence. I am going with another provider, even if I have to wait longer. 0/10 - Do not recommend.

Absolutely wonderful experience. From the front office to my tech Amber to Dr. Margolis even…read morebilling, they ALL took their time to explain my insurance coverage, the procedure and my options All professional and polite. I really appreciated the kindness. Great atmosphere. Great team of people. Kind regards Don

Dr. Anthony and his staff are [such] a blessing to me. I have always been someone who enjoys going…read moreto the dentist, and it is even better going to his office. Everyone is always so friendly and caring, while providing me with the best experience. The office is so clean and technologically advanced, as well. Blessings to him, his life, business, staff, and more. Thank you, Dr. A and staff for help keeping these teeth on fleek! -ML

Dr Richard Anthony is a life saver. I chipped my bonding on my tooth today while chewing on a pen…read moreat work. It was one of my front teeth and it looked terrible. I called Dr Richard Anthony's office and they scheduled me for the very same day, making sure that they could fix it for me ASAP. I really appreciated that!!! I'm really happy with the way he fixed it! Thank you!

I recently moved to the area so I wanted to establish care at a dentist. I originally made an…read moreappointment request online and got a callback within a couple days about their availability. Since they have multiple offices they let me know that the main office was booked until next year but that the Vinton location would be able to see me sooner. On the day of my appointment it was a very smooth check in. The hygienist was very friendly and attentive to my comfort. She regularly checked in to make sure I wasn't uncomfortable with what she was doing. I also had some X-rays done and she was careful to make sure the mouth piece wasn't causing pain. They provide eye protection for any splashes. They have a TV screen on the ceiling that was playing a TV show so I could have something to distract myself. The dentist that saw me was Dr Wood, she was very pleasant and thorough during the exam. I'm happy I found a good dentist that I feel comfortable with and look forward to my next appointment.

From the front staff, to the hygienist, to the dentist, you couldn't ask for a better service…read more A few years back my ex had screwed up and didn't get the dentist paid on time, once I found out ( when I was trying to make an appointment for my son) they worked with me to get things straighten out. Not once were they judgemental, just kind and understanding. Once everything was straight and I got to see them, they had to be the nicest doctors office I have ever been to. Very professional and welcoming. They treat their patients with the utmost respect. After neglecting my teeth for a while, there were some issues. They never judged me(other dentist had been condescending) they worked with to get an oral surgeon to work on the issues and followed up with me during visits to make sure everything was going as they should be. Top notch office, and I could not recommend them enough.

This is a unique dentist office from ones I have been in before. It seems small and unassuming from…read morethe outside, but is spacious inside. as a new patient they do a full series of X-rays, scans and pictures. I have a problem with my mouth not staying numb with most dentist offices. They heard what I said and knew how to take care of the issue. It was the first time in memory to receive dental work without the fiery pain of hitting the nerve.

office experience- waiting time. For a visit with the dentist be prepared to wait at least an hour…read morepast your scheduled time. 70 minute wait today, no apologie. got up and left the dental chair, ran into the dental assistant on my way out .., busy chatting with 3 other colleagues. talented dentist but if you value your time you may want to reconsider.

I am so grateful for Dr. Neil. She has literally been a huge part of my dental healing journey…read more She had to gently let me know I had some serious dental needs to accept. Four extractions as well as some serious dental work. I have always taken good care of my teeth. I am just not genetically blessed. 3 of the four extractions were root canals I had in my early 20's. Needless to say they had to come out. After healing up from that process and the additional dental work. I had to do the affordable thing and get dental partials for the open spaces. At this time bridge work is nit in my budget. But she made all of this process easier by her patience. She explained everything to me. She and her assistant and team (Tanisha) could not do enough for me. I want to thank them all. Even the front desk ladies and all who keep it going there. They do the best they can. Thanks Dr. Neil. I am truly grateful.

Extremely disappointing, the dentist i seen was great at the vinton office, i am very happy with…read morethe outcome of my visit, but the monetary/insurance handlings were so terrible, first they said they were out of network, and my insurance said they were in network, i was only supposed to pay 700, and they let me pay them 2000$, which i did figuring id get back whatever i over paid, then 2.5months of waiting for a reimbursement, they paid me back 1k instead of 1300$, and then fraudulently charged my account again over 700$, and when i called them to ask about the fraudulent charges, they said it could take 2 days for a response.... so if you don't mind being over charged, and waiting months for things to be sorted out, then this should be your go to dentist, hopefully someone got fired and this is a one time occurance, because i am happy with my result, but sadly i cannot trust them enough to go back