SCAM Great experience at the office - terrible communication with billing. I called Lanier Dental on June 23, 2026 to schedule a dental new patient cleaning. During this phone call I asked very direct questions regarding my insurance provider, if they were in network, and what to expect. I booked my appointment purely based on the fact that I was told my insurance was in network. I asked specifically "would my insurance cover a cleaning along with new patient x-rays" I was told yes. On July 3, 2026 I had my appointment. The appointment was great! The customer service was amazing...it lasted three hours. As I went to check out I was told I needed to pay $125 as a co-pay. I asked why it was such a large co-pay, the lady at the front kindly explained her reasoning and made me only pay $100. She told me to call my insurance in a few weeks (since it is in network!) to see if I will get a refund. July 28, 2026 I call my insurance provider to see if I will get reimbursed for such a large co-pay. The insurance provider said Lanier Dental is not in network and that I owe them over $300. I spoke with Lanier dental and asked them to explain why they stated that they were in network, but my bill and insurance is showing otherwise. I was told that I signed a document prior to receiving services stating that I agreed to this. (I have no doubt I definitely signed this) This document was a long document. Do not trust what you are told regarding insurance, do not sign the new patient paperwork without confirming with your insurance provider what will be covered. Ideally a simple phone call to Lanier Dental stating "Will this be covered by my insurance?" should provide clarity on what your bill will look like after a visit. read more

Greeting, this was my last appointment today with Doctor O'Hearn and her assistant Jenner. Well ladies and gentlemen if are having any needs for a Dentist, you owe it to yourself to be treated like a VIP. You feel the professionalism from the second you enter the office building. You can hear the laughter through out the building. Everyone there is trying to make there, patient feel comfortable while being at the Dentist office. I am so grateful to the Department of Veterans Affairs for assigning Dr.O'Hearn to take care of my dental work. Thank you for making this experienced there priceless. Isaac read more

I'm 60 years old and wish I would have had found a group as great as this team a long time ago. From my first visit to my last, the skill and professionalism hasn't changed one bit. I will keep them forever. I've told everyone I know to drop whoever they're using and go to to them. I suggest you do the same. I'm a 100% satisfied patient. Steve. read more

I'm a very nervous patient and can only see the most caring and professional dentists. Well, this is the place for me. My insurance coverage isn't covered here, but I don't care... I'm coming here no matter what! I'm in the process of changing my health and dental insurance just so I can come to this office. read more

I am another VA Community Care client. I am very pleased with the assistance given me by the front-desk and the technicians and, of course, the dentist seen. I will look forward to my future visits with them. The concern shown during the dental work and after was of the highest quality attainable. I would recommend this dental group to anyone seeking dental care. read more

WOW! Today was my first visit and I'm a veteran referred there by VA Community Care and I don't know if they're even aware that they struck gold! I was greeted by a pleasant lady with a warm smile who had me fill out my personal information. After I sit down and completed that, boom, I was greeted again by another lady with a smile who was the Dental Assistant. She took me back and made me very comfortable while going over my medical history. The Dentist entered, pleasantly greeting me, and then asked me a few more clarifying medical questions. To me, it's easy to see when someone is passionate about what they do and she is! After that, she informed me of what work was being done today and talked about scheduling future work. I'm very satisfied with the work that was done! It was just an overall pleasant experience!!!!! read more

Excellent service with a very attentive dentist, very quick working as well as quick to notice if you are feeling discomfort, they took great care of me, I will def be coming back here for all my dental needs, and would totally reccomend to all my family and friends. Oh yeah dress nice! All the nurses and she docs are BEAUTIFUL. read more

Lanier Dental Group - Office equipment - General Dentistry Near Me - Gainesville, Georgia

Love our Dentists and they have their own lab Highly recommend I've had a bridge and fillings over the years All the dentists are very personable and find the best treatment plan read more

If I could give this place zero stars I would. First off, I do not recommend this place due to them asking me if I worked with one of their patients. They claimed they had been trying to get a hold of her. HIPPA privacy violation if you ask me. I wouldn't want them telling other ppl I go there. Second, I'm extremely disappointed and dissatisfied with the $1200 crown that I got. I did not have insurance & had to pay out of pocket. So yes it cost $1200! Since day one of having this crown put in I have had sensitivity to cold. They brought me back 3x and still the same. Finally went to a different dentist to have it looked at and it turns out the crown was done incorrectly. It has gaps on both sides where food and bacteria are getting to the root. I'm very disappointed that this dentist didn't have the courage to own up to their mistake. They obviously didn't want to tell me because they would have to eat up the cost to make it right. But I hope that I can save someone from having the same horrible experience that I had here. Run!!!! read more

I would absolutely recommend Dr. Sally Evans to friends, family, and to anyone with dental anxiety. I have moderate dental anxiety and started seeing Dr. Evans at her Gainesville practice two years ago. Last year, my family and I moved out of state, but because of the quality of Dr. Evans' care, her concern for my anxiety, and her commitment to exceptional service from start to finish, I now drive six hours from North Carolina just to be seen and treated by Dr. Evans. Yeah, she's that good. read more

Awesome! The staff are genuinely sweet and helpful! Would recommend this place to anybody! Make you feel comforted from the second you walk in the door to walking out! The entire experience was amazing! read more

I'm 73 and Dr. Witcher and his team are by far the best that I have ever been to! They are very professional, friendly and their prices are very reasonable! Dr. Witcher, MAGD, means master of general dentistry! Only 1% of all dentists have that distinguished title. His wife and daughter are also dentists. Need I say more! read more

I recently moved to Gainesville and went to Lanier Dental Group on Thompson Bridge Road to have a bi-annual cleaning. The cleaning was ok, but they told me I had to have a filling. They did want to do it right then, but I had other priorities and made another appointment. I went back a few weeks later. As they were numbing my mouth I overheard them saying they were removing another filling and replacing it. They never told me about this. I thought I was getting a filling, not replacing the small filling I had just received 6 months prior from a better dentist. I was not happy, but did not know what to do as my mouth was numb and I am getting married in a couple of months. I had a really bad feeling and regret letting them near my mouth. They removed the new filling and refilled the same filling. What a scam to put a client through this pain when I never needed the filling from the beginning!!!! A month and a half later I am still experiencing awful pain from that side of my mouth and have to go back to the same dentist to see what is wrong. Remember, I had not pain before the removal and replacement of the filling. I should of not allowed them to touch my mouth as they did not communicate 'everything' that was going to be done until I was numbed on the dentist chair. They took advantage of the situation. When I went back in the third time, the said my tooth they worked on was most likely fractured and they wanted to put a crown on it right then and there!!! They said there was no proof they fractured it in the process, that I could have ate something that fractured my tooth. It is too coincidental that is the same tooth. I have never fractured a tooth before and never needed a crown. Really, I am 27 years old and always take care of myself and do regular cleanings twice a year. I called my dad and he advised to leave the office. I had a bad feeling the time from the first filling and a bad feeling this time. I am so thankful I did not let them touch my mouth. 3 weeks later after being told I needed a crown immediately, the pain is now gone. I received a second opinion from another dentist in the area. I DID NOT need to get a crown and I do not have a fractured tooth. This dentist is very convincing and very willing to perform the procedure immediately. I have never in my life been to such a convincing dentist. If I would have been there another 10 minutes, I would have had a crown on my tooth and been out $1000s of dollars. I can't believe this dentist is in business today. They sure are convincing and have southern charm to convince you to have procedures done that are not necessary. I will be reporting them to my insurance company as they take advantage of their customers and perform procedures that are not necessary. If you choose to use this dentist, always get a second opinion and question why they are so adamant about performing the procedure right that minute. They want your money and do not care about you and your mouth that you have to live with. I hope this prevents others from getting themselves into a painful situation that is not needed. read more

After my lifetime dentist stopped accepting my insurance I was on the hunt for someplace new. I have had nothing but good experiences at Lanier Dental. Everyone there is very friendly, I've only had to wait an extended amount of time on one occasion, due to a family emergency of one of the dentists. I even had to have a crown put on, and over a year later have had zero problems with it. Just wanted to write this review so that no one thinks the other review is the norm. read more

I cannot say enough good things about this practice! Going to the dentist for many is never a pleasant experience, but with the help of Dr Sally Evans and her staff, their friendly demeanor and knowledgable expertise make for a much more enjoyable visit. Each time I visit, they make me feel at ease, relaxed and in very capable hands. Being able to trust your dentist is very important, and in my opinion, I can absolutely say I trust that Dr Evans with not only my dental health, but my families as well! read more