Unorganized and lack of communication. Why does the administration not know their bookstore has been closed for two weeks? It is not even the end of February yet! Oh, and good luck emailing the staff because you will be waiting weeks for an answer! It took them 8 months to inform me that the bookstore could not find the books I returned, no receipt, no confirmation, but instead of trying to investigate, the university decided to send me to collections two years later, even after I called the bookstore and agreeing that they made a mistake, but not official communication happened, so now I have to try to prove that they had the ISBNs from 2021. Terrible university! read more