Justin, Jeremy and the additional staff were amazing. I lost my husband suddenly after only 13 years together, leaving me and our 4 kids without my husband. The entire staff here was so accommodating, flexible, honoring of our wishes, fair, understanding, and so genuine. I couldn't have asked for a better sending off for my 39-year old husband. Highly recommend!! read more

Langsford did an Excellent job taking care of my father, Phil Hart. Visitation was set up perfectly for the large number of people who came to pay their respects also placement of the 20 plus floral arrangements. The chapel for the Memorial was also beautiful& getting all the flowers moved was a task. But it was done before we arrived.... All we did was listen to wonderful stories and say our goodbyes. Thank you for everything. Clint Johnson thank you. read more

They were very kind and courteous and seemed to care. Everything was done in a timely manner. Thank you Jeremy and staff for all your help, in my time of need. Highly recommended !!! read more

If there was an option to rate ZERO stars, that's what this joke of a funeral home would get. Sandy Langsford was clearly in it for the money when it came to the arrangements for my baby sister who passed suddenly. Some how her father and his wife, who hadn't been apart of her life for the last ten years were the ones making most of the decisions...with no regard to my mother, simply because they were the ones writing the check. The way Sandy spoke to me and my mother was more the way a half-assed elementary school teacher would speak to an unruly child than that of a funeral home owner/director who should have more than enough experience with how to treat grieving families, or just a hurting human being in general. ZERO customer service and ZERO compassion from this ridiculous woman and some of her staff. During one conversation with her to simply clarify and understand some concerns and miscommunication, I was shouted at and scolded...told that it was my responsibility to get my mother and sister's father to get together and talk about this. This woman had no backstory of what the last 20 years have held for my family, yet felt so entitled to insert her opinion of the situation and instead of letting us make and pay for our own separate arrangements/service, they at one point refused to speak to us at all! Told me they were only allowed to discuss details with her father, the check writer. I had to sob and beg just to get the preparer, Clint to change my sister into what my mom was wanting to see her in those last moments we got to spend with her. I could go on and on about the lack of respect and compassion when it comes to this place, but I'm still hurt and confused by the whole experience so I'll just leave it at this...TAKE YOUR LOVED ONE AND YOUR MONEY ELSEWHERE. Langsford is in it for all the wrong reasons. No one deserves that kind of neglect at such a difficult, stressful time. Avoid giving them any business. read more

Absolutely the worst, rude, inconsiderate people ever. They handled the death of my cousin Abigail as just another payment for them. They allowed her father to basically be in charge of all things although he hadn't been around for YEARS. Not compassionate by any means, rude to all members of the family, and don't give any information in regards to services. If zero stars was an option, then I would've chosen that. If you sincerely care about your family member and how they are handled after their death, do yourself a favor and completely avoid this establishment. read more

This review is on behalf of Abigail L. Edwards, her mom Elizabeth Kidd and sisters Ashley Miller and Alexandria Kidd. Recent dealings with the Langsford/Cox funeral home in Lee's Summit, Missouri has been by far the worst experience I have ever personally witnessed. I have been to many funerals and have planned some as well. Dealing with this company with their lack of compassion and professionalism during a tragic loss of young women was startling and made this process even harder and more traumatizing for a family in crisis. Sandy Langsford-Cox was the rudest and most uncaring individual and should not be in the business of dealing with anyone going through the loss of a loved one. Ms. Langsford-Cox inability to help a family through a loss of this nature and facilitate the planning process with anything other than kindness, understanding and patience is a disgrace to the industry. It is no secret that this is a business and profit is part of the business of final planning of a loved one's life on this earth. But to be dealt with as unimportant and undeserving of that compassion because you were not the one writing the checks, and to be told that is why they will not talk to you, is unacceptable and shameful. A loving mother who was the first to see you into this world should be the last to see you leave. She should not be told she did not pay for the right to say goodbye to her own little girl. I cannot begin to express my disappointment that Langsford/Cox Funeral home was part of this process for this heartbroken family. I can only urge anyone reading this to please make a different choice, Langsford/Cox Funeral Home is not deserving of your grief or your money; they have made it very clear they only care about your money. read more

Let me just say, Funeral Directors should help grieving families with details of a funeral. Hence the name Director. I am still heartbroken over the way many things were overlooked for my late husband's service, 3 months later. I would NOT recommend them. read more

After the unexpected passing of my 19 year old nephew, I went in to discuss with them the options of services. A wonderfully nice young woman named Avery (I believe) helped me. We decided that a cremation and a visitation would be best. I left to discuss things with my sister (his mother) and told them we would be in contact. After doing some searching, my father found that the Cremation Society of Ks, & Mo would do the same thing for half the price. We made those arrangements and I called to let Langsford know that we were have the cremation done somewhere else, but would love to have the services there. The man told me that the price would then be higher than what was quoted just 2 days pryer. When I asked why he was extremely rude and said quote " When we do work with a customer and make arrangements with them, then don't here for them for days. Just to find out we are not good enough for them, but they wanna USE us for a place to go.... then things change" I was nearly speechless. When I gathered myself and explained that money was a huge factor and we had to go with what was affordable. But that we still liked them for the services. He told me " maybe you should just find something that you CAN afford. Shocked again I said " so you would rather have none of my money than some of my money?" His reply was snarky and simply, "Im just trying to help you out" I commented that perhaps he possible forgot what line of work he was in and that doing this occupation has made him heartless and callus to the situation at hand. My advise...... DO NOT BOTHER! It's not worth the money to deal with such people while you are also trying to deal with the heartache you are already faced with in the sad time. We ended up going with the Cremation Society and Unity Village for the services. Which were both wonderful, very accommodating and collectively coust less than just the cremation with Langsford Funeral home!!! Hope I could be of help read more

Langsford Funeral Home has shown itself to be unfriendly to the community of Lees Summit. During a recent public event, they had around 20 cars towed from their parking lot. Most of the people towed had never seen the very small temporary sign saying that you were not allowed to park there. They also seemed to have set up a situation where they waited until the lot was pretty full of cars and then called a tow company to bring in around 10 tow trucks and haul everyone to an impound lot. The price charged for towing was also extremely high for towing cars around 1-2miles. It makes you wonder if this is not a set up between the towing company and the funeral home. I would think that someone who is suppose to be caring and sympathetic would have more compassion for people than they showed by towing cars away on young teenagers, families with babies and young children. I would not recommend doing business with this company. I would take my business elsewhere. read more