The manager is amazing. She always looks fabulous! I'm always greeted with a smile and a positive attitude when she is there! I enjoy shopping here! read more

Why did I even go here...cause I was desperate! This store is the reason why nobody shops in the storefronts any more. These guys will be out of business and not even have jobs because they are horrible unfriendly unhelpful and make you feel like you're bothering them. when you asked for explanations about stupid crap, like why are they no longer allowing u to return seasonal cloths anymore and they get smart ass with u it just reinforces why they won't have jobs in the near future And when u look around at what they actually have it's sad, I mean the majority of the clothing they have are workout cloths...and I can go to Dicks for that? disgusting, unfriendly, horrible and sad ...again this is why other competitors online are kicking your ass and this store won't be here in the future. Don't shop here, even if u r desperate it will only make you upset. read more

I shop at multiple Lane Bryant stores as I have their credit card and I like taking advantage of the many great sales/coupons they offer. I also travel on business frequently, so I have had the opportunity to visit different stores. I recently relocated to the Harrisburg area from Northeast PA and have been to this particular Lane Bryant four times. This is by far the worst as far as customer service goes. The first time I entered the store, no one spoke to me or asked me if I needed help, etc. There was a sales associate fixing clothes near the door because when I walked up to the counter to pick up my online order, another woman, who was busy putting something on a display shelf asked if she could help me and I told her why I was there. She then huffed and puffed and scolded/yelled across the store to the other girl asking her why she didn't ask me if I needed help and complained that she was "trying to get stuff done." VERY inappropriate. Then she couldn't find my order so she rudely insinuated that I didn't read my email correctly and that maybe it just came in but that didn't mean it was ready for pick up yet. Well, after she did some additional checking, it just so happened it WAS there AND ready for pick up. Another time I came to get an order and there were two girls behind the counter talking to one another and when I approached the counter and "interrupted" their conversation, they looked extremely annoyed and seemed to take their sweet time getting my order from the back. The other times I visited were no better. Any time I walked in I wasn't greeted or asked if I needed help. When I went to try clothes on the dressing room smelled like sweaty feet and was dirty. Management in this store really needs to step it up. Bottom line, this store is not very pleasant to visit AT ALL and I would recommend visiting another Lane Bryant. read more

This place sucks the employee Sherry was rude and not helpful. Yelled at my baby sister for touching a cart rack she's 3 btw. Then just left us while we were trying to pay and another lady that was very nice and helped me pick my birthday outfit out she actually checked us out because Sherry disappeared. But moral of the story she was rude and Sherry maybe this isn't the job for you so you should just stay at home. read more

I'm not sure what all of these other reviews are on about? I walked in and was immediately greeted. Linda helped me pick out clothes for an important interview and was so incredibly helpful, kind and understanding. The lady who checked me out (and bless be I forgot her name) was very kind as well. As someone who hates clothes shopping this place was amazing. read more

Anytime I've ever shopped here the sales associates have been helpful if there was anything that I needed. No they didn't seek me out or pursue me but I prefer to be left alone when I'm shopping and will ask for help if I need something. For the most part I order online and pick up at the store and sometimes there have been some hiccups with their organization with what orders are ready for pick up and which are not registered yet but I am a pretty laid-back person and it didn't bother me much. read more

Terrible sales associates. Rude, condescending, and quite oblivious and unapologetic toward their faults. Will not return. Would rather order online. read more

Lane Bryant - Lane Bryant - Plus Size Fashion Near Me - Harrisburg, Pennsylvania

I found the Lane Bryant store very clean and the customer service was excellent. I was greeted at the door when I first entered and asked if I needed any help. I told the saleslady what I was looking for and she immediately showed me the area for the items that I need it. I had some coupons and I purchased what I came to the store for also some clearance items the sales associate was very helpful and the coupon use and my savings was spectacular. I plan to go back to the store to purchase a couple of items that I saw. I would recommend this store to anyone if you're shopping for plus clothing. read more

Great service! I was shopping for bras and the associate was extremely kind, helpful, and considerate of my hard to find size. In addition to bras, the ladies working helped me go outside of my comfort zone and try on some items I generally wouldn't try. Needless to say, I went home after purchasing more than bras! I will definitely return and recommend this store to others. read more

Extremely rude and terrible sales people especially to people who use coupons and who are not plus size. One time the salesperson even told me that I should not shop there since they don't have clothes my size (which I should take as a compliment). Every time I go to the Harrisburg, PA location, I always have extremely bad experiences. The sales people are extremely passively aggressive and do NOT like me using coupons. It is sometimes hard to forgo the $15 off $15 coupons which I have received in the mail so I have to subject myself to the torture of shopping at this Harrisburg, PA location if I want to use the coupons. I usually get some extremely nice bargains on jewelry or socks which are a little bigger than what I normally wear. The salespeople really hate customers who get a great deal and treat you like dirt or as if you are stealing from them personally. From the recent visit, I have made up my mind to never go to the Harrisburg, PA location ever again. The wait in line was extremely long and they told me that I couldn't use my coupon because it was a "storewide" sale. This was truly a waste of time and another painful experience. They have never changed their bad attitude after all these years and I doubt they will change their attitude in the future. I have never understood why they are in the customer service work if they don't want to be nice to ALL people not just Plus-size people. read more