My mother was admitted here after falling and breaking her hip. The care in this facility is horrendous. My mother was initially placed in a room with another woman who had severe memory issues. This woman would get up in the middle of the night and put on my mother's clothing, eat her food, drink her water and even try to get into bed with her. The staff would simply laugh and try to redirect this woman, but my mother had just had surgery on her hip and needed an environment of peace and healing.
They eventually relocated my mother to another room, but then she could not get even a jug of water or ice without getting herself into her wheelchair and using her legs to get down the hall to the nurses station to ask for ice or water. The button by her bedside, that would turn on the light outside her door, would go unanswered for 30 minutes or longer. The nurses station was usually empty, with maybe one person there who looked like they didn't have a clue about how to do their job. Facility is operating with a skeleton crew of people that are clearly unskilled, overworked, and extremely inefficient.
My mother would have to wait for over an hour for pain medication after being told they would return right away with it. This happened over and over again. The food was atrocious. Her commode went for two days without being emptied. I could go on and on.
The occupational therapists and physical therapists were actually pretty good, but clearly this facility does not have the manpower or enough, skilled workers or managers to run it efficiently. In my opinion, the people housed here, either permanently or on respite, are only slightly better off than they would be if they were sitting out on a sidewalk in their wheelchairs. These people would be better off receiving care from family members in their own homes.
I pray for the aging community, of which I am one of, because the future looks bleak given the current state of care in this country for the elderly. Covid further damaged what was already very fragile and I just pray we can recover. read more