My father who is in his 80's asked me to help him with Douglas and 3d's travel to plan our trip…read moreback to Japan next year. He found Douglas to be non responsive and rude. I got involved thinking it may of been a misunderstanding because of my father perhaps being older. Well, I called and did find Douglas to be rude and short with me, asking me to send details to his email, which I did a week ago. Well, no response or follow up. SO Dad was right as usual. I dont like to write negative reviews however, people need to know before they do business with companies like these. Do not recommend this agency and they are in my fathers words " Rude and Unresponsive "

I've used 3D's Travel for all of my Japan travel (and sometimes other destinations) for the last 30…read moreyears! Such a crazy long time! Doug is so knowledgable and creative in planning out our trips. They're such soulful journeys...staying at ryokans in some less traveled places, highrises in glitzy Tokyo hotels, eating shellfish caught just that morning and prepared on a hibachi in a hut by the Amakoya woman divers, a tradition that may soon fade away. My family really enjoys the onsen experience, cherry blossoms, hours of train rides in picturesque courtrysides while eating obento, strolling through sprawling historical jinja grounds.... Looking forward to making many more beautiful memories with my mom, who lives in Japan, and my family. Thank you Doug!

We started with a plan to go to Costa Rica and quickly found that, despite years of travel…read moreexperience, we didn't want to do the usual research and planning. A friend recommended Michelle at Just Escape after her family trip to Fiji. We told Michelle our interests and budget and she tailored a fantastic, and affordable, experience for us. Everything from flights, accommodation, adventure activities, and private transportation between each area we visited. Everything was easy and seamless. Best holiday in years. We highly recommend Michelle and plan to seek her help for future trips.

I won a $500 travel voucher as the grand prize at a Navy Khaki Ball, which was a huge deal! While…read moreothers were winning smaller prizes like PS5s, chairs, and mugs, I was thrilled to have won the grand prize. However, that excitement quickly faded. When the travel agency finally contacted me, they informed me that I would have to spend $3,000 before I could use the $500 voucher. How is that considered a 'grand prize'? These restrictions and guidelines were not disclosed when the command purchased this as a grand prize gift. I've even attached a picture of the hidden stipulations that were never mentioned. This agency used the voucher as a scam to squeeze more money out of people. I would never recommend them--avoid at all costs!

I had great hopes for getting our JR Rail pass. There is no local phone number to get ahold of this…read morelocal location. Calling the 212 phone number was limited since they are back east and you can barely understand them when you do finally get I touch. You need an appointment to visit and they charge $50 to go visit. That means an additional $50 to get the rail pass ( don't know if that was for each pass or however many you bought during your $50 visit). Needless to say we will not be visiting.

Great service!…read more Firstly, one of the ONLY places in San Diego where you could purchase a JR pass. Secondly, great and cheap pocket WiFi! I researched everywhere for pocket Wifi, and this was the cheapest one! If you decide to rent their devices, you will need to make reservations for your trip! I went around two months in advance to place a reservation (I was already there with the purpose of buying a JR pass), you may be able to do so on the phone but I'm not to sure about that. Their WiFi also allows multiple people to connect! If you are traveling to Japan, this place is a must. In Japan, WiFi and data usage is not good at all, so it is highly recommended that travelers rent a pocket WiFi device, buy a pre-paid data card, or set up a travel plan with their cell phone carrier. I rented a pocket WiFi device through IACE travel and it was THE BEST thing I did in preparation for my trip. If you do not have WiFi, it is very hard to use your phone. If you plan on using the public transportation, it is helpful to have the Google Maps app because it provides a detailed list of the lines to take and the stations to stop at for your destination. Also while you're sitting down in the train cars, you'll be able to use your phone for entertainment if you don't want to enjoy the scenes from the windows. I have an iPhone, so with WiFi I was able to make calls through FaceTime and send texts through iMessage with my family or friends who have iPhones as well. I did not need to set up a cellular service plan with my carrier because having WiFi allowed me to stay in touch with other iPhone users. If you have an Android, you can message and call through apps such as Facebook or Snapchat. If you need to stay in touch with family or friends, be sure to go over the medium of communication that will be available to you. Message apps that use WiFi will allow you to stay in touch without using cellular data. With all that being said, I highly recommend this place for their pocket WiFi and for the JR pass!

The at-a-glance overviews were the best part. I liked having the highlights for my community right…read morenext to the highlights for every traveler.

what a great experience! I wanted to take a trip but was overwhelmed with all the booking options…read moreand searching online and then decided to contact PLV, I gave them a list of some of the places I wanted to visit and then the planning and options we received made it so easy to make a decision and get our trip booked! I highly recommend them if you love to travel but feel overwhelmed when trying to book! We had a fabulous trip! hotels, transportation and tours were all fantastic! My family loved our trip to Spain!

My 5 stars with Cindy was a result of just one (1) phone call. But after getting the run around…read morefor a bit from various travel agents, airlines etc. etc., I called Cindy . . .and she listened to me for about 40 seconds and then stopped me while I was in mid-ramble and she kindly said, "If I may interject, I don't issue flight tickets anymore but I can direct you to who you need to talk to." And that she did!! . . and so far I'm loving my new agent. But Cindy is straight and to the point; can listen to your sitch and quickly determine if she can get you what you need and if not, where to send you! Thank you Cindy!

I'm beyond grateful for reading a review on yelp about travel agent Cindy Newman and giving her a…read morecall. She made my life so incredibly easy planning our first trip to Italy. She did not over look one single detail. I expressed to her what we wanted to do and she helped me find the perfect tour and planned a dream trip for our family. Everything was planned so well. Every little detail was well covered and taken care of. Not one single complaint. The trip, the tours and all the accommodations exceeded all our expectations. I will forever be grateful to her for the attention to detail, the experience her knowledge and above all the genuine care Cindy Newman gave us. She definitely knows her craft and she's amazing at it. She was an absolute pleasure to work with. Looking forward to our next trip and planning it with the help of Cindy.

Diana Shirey has always handled our travels and this trip was wonderful. River boat on the Douro…read more Best flight arrangements, Birthday Party on the trip. Terrific, loved the adult river trip with my daughters and son in law. We had absolutely no blips!

We used Debra Westbrook to plan a vacation to New York and were completely satisfied. Debra was…read morepersonable and paid attention to details. She provided us with everything we wanted and made our trip memorable. Everything from the planning, to travel, to the stay, to excursions and departure was great! We had one hiccup with an excursion and it was not the fault of Debra at all but she was available and checked in to make sure everything worked out...which it did! I will definitely use Debra again for our travel needs!

If you want to get scammed by Vi the owner, this is the place to come to for your travel needs. We…read morewanted to travel to Singapore, Malaysia, Bali, and Taiwan. He initially booked the whole trip with air fair and the touring itinerary that seemed to be fair pricings so we agreed to it....once we agreed to it he said, the price is now increased to $700 more and it was only one day later. Wasn't too happy but we proceeded anyways. Then the very next day we get another email from Vi, he tells us there is another increase in price roughly $400 for the both of us. His excuse was that we booked too soon he needed much more time in advance. By this time we are looking at our trip to be roughly $10,000 for flying coach too, not even business class. Extremely livid at this point! Well, on the touring company "Charming Holidays" website and the brochure he handed me and my wife it clearly is written they leave every Mon, Thurs, Sat. Furthermore, this is not what he initially informed us. If this is the case then why did you quoted us the prices and worked out the whole flying schedule and touring package, and the price with us? Be warned: Vi, his business style is to pressure you into giving him your passports so he can save your spot immediately and then he will charge you a lot more once he knows you are interested. As for doing the Visa you can do it yourself online. Don't let him scare you by saying it is very hard to do it yourself and there are frauds online. Make sure you go to the government website and save yourself $200 per person in comparison to what he charges you (which is outrageous). He has no people skills what so ever...always trying to rush you on the phone and hang up when the conversation has not ended. He will try to convince you to travel to somewhere else instead of the country you wanted to go to. This place deserve a "zero" star not even 1 star review.

Great fast service! They took care of my visa with a short turnaround time of about 10days. Owner…read moreis very helpful friendly.

Where do I even begin? I needed a visa to China in less than five business days, and Karina Davis…read moreand Express Travel Services made it happen -- with a day to spare!! I was simply amazed and left only to believe in magic (and yes, she's handled similar asks for business traveler friends of mine, too!). But what really stood out wasn't just the unbelievable result, it was the way the team at Express Travel Services handled everything along the way. Karina brought such professionalism, organization, and genuine care to what was honestly a very stressful situation for me. She and her network worked tirelessly to make what felt almost impossible seem seamless. Every detail was handled thoughtfully, and I always felt like I was in good hands with constant, personalized updates along the way. If they could deliver on a request this difficult, I have no doubt they can handle just about any travel or visa need you may have. Truly above and beyond service. Six out of five stars. Thank you again, Karina!

Outstanding experience working with Express Travel Services to obtain a China Tourist Visa…read more Renu and Brian made the application process simple and efficient, they are extremely thorough in preparing the information, and they work closely with the consulate in Los Angeles. Updates on the status of my visa while it was in progress were made available to me through a link they provided. My visa was completed and ready for pick up in just under four weeks, and that is at a time when the consulate had a backlog. Fees are very reasonable, response time to questions is very fast, and Renu is a valuable resource for any passport, visa, or general travel questions. Overall, Renu and her staff made the entire process easy for me. I highly recommend them.

If I could give 10 stars I would!! Tracy is amazing and the best travel agent. She booked our…read morehoneymoon to Bora Bora and everything was planned to perfection, anywhere we went transportation was already set up and ready. It was an effortless trip since Tracy had everything planned out. We used her again for a cruise and something went wrong with the booking and she got the cruise line to fix it and actually give us additional credits. I had never used a travel agent before her and always did everything myself and I can tell you it feels so nice to have someone like her to take of everything for you!!! 10 Stars !!!

To celebrate our 45th anniversary, my husband and I went to Europe for the first time. We used…read moreTracy and had the most wonderful adventure of a lifetime! We started in Lake Como, Venice and Rome. She booked the most beautiful, quaint hotels, every place we stayed. She booked the flights, tour guides, drivers, and the train tickets. Next was 9 days on Celebrity Cruise, which she booked and recommended the best suite on our budget. She also booked some of the excursions, along with giving us the hints on traveling to Europe. All we had to do was follow the itinerary she sent us, She made it so easy, could not or would not want to do that trip without her! Until next time, Tracy and Emily, thank you!

I went in to renew my China visa and it was the easiest experience I could have imagined!…read moreDefinitely way more straightforward (and noticeably cheaper) than any of the online services that populate Google, and the turnaround time was super fast. They double checked my visa application with me and sent me on my way, saying it would be ready for pick up in 2-3 weeks. 10 days later it was already good to go! Thanks for making a daunting seemingly daunting process so easy!

Many thanks to the bravo travel for their help! From document preparation to submission, they…read moreprovided clear guidance and reminders, making the whole visa process so easy. The staff were friendly, responsive, and trustworthy.