Legacy at Crowley has poor management. I do not recommend…read morethis landlord. In addition to ongoing issues with dishonesty and lack of responsiveness, I witnessed behavior that I found inappropriate and concerning. This created an uncomfortable and unsafe environment.

We have been here since October and I have really enjoyed it. I love that they get togethers for…read morethe residents to get to know each other.

Making tenants sign blank leases is completely uncalled for. Not only do you not know what your…read morerent is going to be but you'll be obligated to what ever price is placed in the blank space, leaving blank leases at peoples doors for anyone to grab and have personal info taken is what you should expect if you live here. The doors to enter the building have been broke since December 20 2025 and still not repaired or secure. Renters beware.

AAA Debra is the best of the 4 managers we have have had she sees to every detail every question…read moregets an answer she is always available does so many activities no manager ever has done anything for us she does

Had a tour with Laurel and she was incredibly helpful and patient. The property is very peaceful…read moreand beautiful given the amenities and quiet location. The mail area is perfect for guest to receive the packages and mail out of designated locked boxes to ensure safe delivery. The apartment was very spacious, clean, and aesthetically pleasing. She even offered us snacks at the end of the tour. Considering the great customer service and beautiful experience, this is definitely an apartment complex that I'd recommend

Very nice and calm community we love how everything is so close to us and we don't have to drive…read moretoo far for anything

Unsafe living conditions…read more For two full weeks, we were living in an apartment that was under active construction, including times when parts of our ceiling were completely removed. The unit had exposed electrical wiring, exposed nails, and fiberglass, creating extreme hazards. Industrial fans ran throughout the day and night , and the caused skin reactions, which caused me to remain confined to the bedroom to avoid exposure. They were fully aware of the unsafe conditions but were not willing to take meaningful action to address them or provide reasonable accommodations

We dealt with a ceiling leak from the unit above that resulted in drywall removal and sections of…read moreour ceiling being opened for repairs. While the active leak was addressed quickly, the repair process that followed was prolonged and far more disruptive than originally communicated. For roughly two weeks, we were living in a unit under active construction. Portions of the ceiling were removed, insulation was exposed, and industrial drying equipment ran throughout the day. The constant noise, exposed materials, and ongoing work significantly interfered with our ability to live normally. We were unable to comfortably use our kitchen or common areas the way we typically would, and much of our daily routine was disrupted. During that time, we experienced skin irritation and respiratory discomfort that coincided with the exposed materials and ongoing repairs, which added to our concern. Our frustration was less about the need for repairs and more about how the situation was handled. Completion timelines shifted, communication changed, and follow-through felt inconsistent. We made multiple efforts to resolve the matter respectfully and directly. A rent concession and legal agreement were discussed, but timelines continued to move and communication stalled. We were also presented with the option to transfer under a new lease term rather than adjusting our current lease, which would have added additional cost and disruption. Unexpected maintenance issues can happen anywhere. What matters most is communication, clarity, and reasonable accommodation during the process. In our experience, those elements were lacking, which made an already difficult situation significantly more stressful.

My first apartment I've had in my own and my neighbors are great and the office manager Connie is…read more the best!

I moved in April of 2024 and I have had the best experience. My neighbors are so friendly and the…read moreoffice staff, Madison and Taylor are wonderful they are so helpful. Maintenance is also pretty quick to fix any issues. 10/10 place to live. Not to mention its about 1-2 miles from Old Town Burleson.

What apartment I've ever lived in. The neighbors were so rude and threatened to call the cops on me…read moremultiple times.

Been living here going on 2 years now, maintenance is amazing always on time, the apartments are…read moreNOT roach infested, these apartments/area is very quiet. 10/10 would recommend.

I've never had any issues here. Management has never had to be contacted, maintenance ace takes a…read morewhile to respond sometimes, and there's more calls to maintenance than I expected but other than that I have no complaints I love living here. It's also very pet friendly, my dog loves it here as much as I do.

We had a 6 month lease here. I absolutely loved living here and am sad to be leaving. (Moving due…read moreto re-location) Any issue that we had during our time here was quickly addressed. We did have a major problem with ants(not our fault) that took a few times to completely get rid of. But I feel management continued to work with us as best they could and finally did get rid of the ants. The place was sold during our time here and I really liked the previous manager. I never spoke much with the new manager but she seems nice. The apartments are beautiful and to me seem perfectly safe. Neighbors are quiet and friendly Tip: make sure you never park in covered parking without your sticker! My car was towed the very first night there because I forgot to put my sticker on. That was my only real issue with the place. It cost nearly $300 to get my car out.

I've thoroughly enjoyed my time here.The location is ideal, offering easy access to free coffee/…read morehot cocoa in the office, multiple community activities, and wonderful gift wrapping . The facilities are well-maintained, and any maintenance requests are addressed promptly. Overall, it's a comfortable and convenient place to live.

Since my last review I have been greeted by a new, and improved manager who takes her job…read moreseriously. She put out a work order immediately for all my technical complaints, and also assured me I could reach her via phone call or email. Her technician replaced my filter, lights, and blinds on the same day she checked on me. I have high hopes for this property if she remains in office.

I like living here, the people and community are nice but now Im getting annoyed. I Put in a…read moremaintenance request 8 weeks ago to get 2 leaks fixed in the bathroom one coming from behind the shower and one from the ceiling that had mold on it, after hearing nothing from them for 2 weeks I called them and then they finally came out and cut a hole in the ceiling to find the toilet in the unit above is leaking well now 8 weeks after putting in the request the hole is still open and everything is still leaking. Have not heard anything for an update on when it's getting fixed and have asked multiple times and when asked they're like oh you have a second leak like they didn't even read the maintenance request or look at the pictures I attached to it. I have to change the towel that I put on top of the cabinets to catch the water every other day because the towel gets soaked with the toilet water coming down. this is absolutely ridiculous on how long it takes to get something fixed. Previous management would've had this done in less than a week, but it seems like everything they do around here They just wanna save money and do the bare minimum. And when they did come to cut a hole, they didn't move anything out of the way and just left all their trash and debris. I had to clean it up and clean all of my stuff in the bathroom due to having sheet rock and insulation all over it and then left sheet rock on top of the cabinets. How long does it take to get leak fixed? Now the cabinet is swelling from absorbing the water and the office is not answering my calls and I still have toilet water leaking down.

Been living here for a year and am very pleased that I chose Shannon Creek Apartments! The property…read moreis large but is kept very clean. Two lovely pools that are maintained regularly every week, Fitness Center, Clubhouse, sand volleyball court, and a lighted community gathering area are just a few of the amenities. Valet trash pickup is my favorite thing!! Also, having a washer and dryer provided in each unit is so much better than a Laundry Room. The management stays on top of things and keeps the community clean, peaceful, and well-informed. Definitely recommend Shannon Creek Apartments.

90% of equipment in gym is broken. Weight benches are missing screws in the seat and you can't…read moreadjust for height. The 2 bikes by the door require a subscription to use. This was promised over a year ago but never happened so they're essentially useless. The other bike will revert back to level zero constantly which makes it useless. The ellipticals aren't level which causes pain when using (can be seen by the etched marks on the rails). The smith machine has loose bolts for safety rails. Was told someone came to look at it but that was months ago and nothing has happened. Club house is in the same condition: microwave is broken, tv remotes don't work, pool cues are missing tips, connect 4 is broken, business center is just a table with chairs, arcade game is broken, and corn hole legs are broken. We rented the place almost a year ago and nothing has been fixed since then All these either need out of order signs or need to be repaired. Otherwise, it's misleading for current and future residents. Especially if they're using it to promote the property.