Andrews Garage another word Andrews Garbage…read more On the 28th December 2011, I saw 2 adds on the auto trader for ford galaxy, one of the advert was as follows FORD GALAXY 1.8 LX TDCI 5 DOOR DIESEL 7 SEATER MPV MPV£7,6952007 (57 reg), People CarrierTrade seller, distance: 85 miles 75,374 miles Manual 1.8L Diesel 1 0 5 Doors, Manual, MPV, Diesel, 75,374 miles, SILVER. Full service history, ICE - Radio/CD, Air-Conditioning - Auto, Central Door Locking - Remote, Immobiliser, ABS, PAS, Parking ... So I called them on the same day (as it did not have any photo of the car) and spoke to a lady who asked which car we were taking about as they had 2 galaxy, one was light blue 07 plate zetec model and the other was silver 57 plate LX model and informed both were still available, so i told her i was interested in the silver LX model, so she gave me more details of the car and also mentioned that the rear windows were electric and had Alloys. she told me that they were closing at 4pm so we had to go atleast an hour early. I spoke to my brother who told me it was impossible for an LX model to have rear windows electric but may have alloys, it could be that the previouse owner had put it on. So my brother called and the same lady answered. she also informed the same things to my brother so we got the address 4 Caludon Road Stoke Coventry CV2 4LP Tel: (02476) 458635 Tel2: (02476) 459605 Fax: (02476) 441327 and headed for the almost 2 hours journey from London. when we got there, we could not see any one on the forecourt, I and my brother took a tour but could not locate any of the galaxy but the rest of the cars were spanking show room condition. We walked in the building/office and saw a lady behind the a tinted glass known as the office, we informed her that we called and she said yes I remember, my brother asked can some one show us the car, she said its in the forcourt, we told her it wasnt there, she repllied "strange", she called some one and a man came out, we told him we came to see the silver 57 plate galaxy, he looked surprised and said its not her yet, its coming on Saturday. We told him we came all the way from London cos the lady told us it was here and explained to him, he went and spoke on the intercom to another guy, he said take them and show it. The guys then told us that the car was in the other garage which was few minutes down the road, told as to jump back in our car and follow him. we went following him down the road, there was another garage with a sign saying accident repairs, free quotes. the foucourt looked like a scrapp yard, he went and opened the shutter, we went in and saw 2 galaxy along side other cars which were either damaged, getting repainting etc, the blue 07 plate galaxy had masking tape on the saide near the front passenger door, it was getting ready to get painted. the man then pointed at the car we were interested in, it was def 57 plate but the colour was gold not silver, the wheels wornt alloys either, the car looked mashed up had dents and the back bumper was broken, looked as if it had an impact at the rear. the dash board was taped up with sellotape( no wonder he said the car was coming to the site on saturday). I told the guy maybe I'm colour blind but the car is gold and not silver as described, he then said no you are right its gold, I said whats the mileage on it, he then told me it was the same mileage as advertaised, it was LX model though. I then showed him the advert on the auto trader on my iphone, he then replied very strange, nevery seen that car, then i told him that the lady said it was available. he then walked away and spoke to someone on the phone. came back and said the car you came to see is sold mate, im really sorry. "SORRY" the man says...... Stay away from this garage, the cars are all unrecorded accidental cars which they repair, paint and then sell it, no wonder the cars in the main garage forcourt look showroom condition. DONT TRUST THIS PPL, they made us travel so far for nothing. they wasted our entire day, BUT I must say at least I got to see what kind of garbage they have in stock.

I was impressed by the reviews on their website and that was my first mistake. There are no dates…read moreon the customer reviews so they could have been from the 1990's when it was a family business. I did buy a car from them and the salesman was extremely nice and helpful until I had signed the contract. He had told me they did a 16 point check before they let a car go, but afterwards could not produce anything to prove what was checked. He just said "we make sure it's okay for you". I now believe this was a blatant lie, as I had to top the oil amongst other things myself. They told me a date that it would be ready and that they would phone me to say how it was going beforehand. They never did and I had to phone him several times on the day to ask if it was ready. It eventually was at about half past four. When I got there the chap told me he had had second thoughts about having my trade-in vehicle and hacked 50% off the value to 'show goodwill'. He claimed because the owner was on holiday he hadn't got the authority to go any higher. Even though I had driven up from Northampton for the car, I was on the point of walking out and giving up, when he agreed to up this a little and eventually gave me 80% of the original price he had offered and said it was out of his own pocket. He even charged me a fee to put the tax disc on. I felt completely conned. It was worse the next day. I discovered I had 2 slow punctures. They must have known as their foreign 'car mover' would have had to inflate them every couple of days so they looked ok on the forecourt. I phoned and left messages for the owner and emailed but never got a reply. I would not go back there again.

We bought a Rav 4 - 7 years ago from Listers in Coventry. We decided we needed a new car so went…read morealong to see what was available in our price range. From start to finish Yusuf gave professional friendly advice. We had a lot of questions that we wanted to ask and he was patient and clear with his answers. There was no pressure to buy and we went away to consider our options. Whenever we rang our call was returned quickly. We eventually bought the car and Tom another salesman came over to help explain the benefits of signing onto the service plan. We thoroughly enjoyed the banter we had with both Yusuf and Tom and we came away feeling relaxed and happy with our new car.

Visited this garage to collect my used car on the 28th November 2018, was completely blown away by…read morethe services offered, expert staff who put you straight at ease, who listened and explained every stage, every step of the way. We have an Autistic son who finds it hard to be in such environments but Lewis, staff member handled my son like a pro and helped keep him calm and relaxed, so Thank you Lewis, Great experience from start to finish from the whole team, would recommend anyone to choose this dealership for a second to none perfect car buying experience .

Scrap cars Coventry - scrap your car here (we can pick it up from anywhere in the Midlands). We'll…read moregive you some cash, inform the DVLA and give you advice on how to reclaim your road tax.

purchased a Mercedes Gla from Mercedes Coventry in July 24…read more When I test drove the car every fault that was found the sales person Hasan advised this will be put right. The service is absolutely incompetent and not met to standards. The vehicle was bought in good faith and I was advised all work that needed to be would be completed however on the day I went to pick up the vehicle this was not the case and I was left waiting 3 hours just to pick up the vehicle on the day. They firstly made me sign the paperwork and then took me to the vehicle. This I call a sales tactic. The car was covered with white polish and the plastic wheel arches above the tyres were not even fitted properly. The black trimming around the car had all white polish. Looked like a back street garage had valeted the car. The sales person Matt who was assisting me was going in and out with the polish and cloth to clean the car while I sat there watching him. Since then I have no end of problems with the car week by week. They have picked up my car twice now to rectify issues and driven my car more than myself clocking up milage. Driving it from my location to Coventry which is 30 miles there and 30 miles back. Even though you tell them you do not require a courtesy car they are very persistent that you need to have one Surely this should be a customer choice not theirs. My vehicle is a 2019 Mercedes Gla the panoramic roof rattles when driving their service team checked this and found no fault. How ridiculous. You can clearly hear the noise when your driving the car. It's like your dealing with a back street garage that fobs you off. Mercedes strive to deliver excellent service not in this case with this branch they provide awful service and cause nothing but stress to the customer. The team leader Hasan and senior manager Arjun are useless they have no customer care skills. Clearly there is training issues. They make the customer feel at fault and cause the customer stress. I have sent this company 34 emails going back and forth but they do not care. I made numerous telephone calls but again got nowhere. Once this company have your money they really don't care about the customer. This branch has caused me nothing but stress. They sell a cover which they promote as smart guard warranty however this is a car care plan which they sell as 3rd party but they don't make the customer aware of this. Mis selling it as smart guard warranty. I did not receive paperwork as a direct debit was taken I looked at the company and contacted them they were called car care plan ltd. If you are considering buying a mercedes vehicle do not use this branch they will over promise but under deliver. The wording of complaint is something this branch does not does understand or take seriously. Just a word of advice inspect the car on the day of pick up and if you are happy with everything then sign the paperwork, do not sign the paperwork on the day before you see the vehicle otherwise you can incur problems like I did. On the day of negotiations if you like the car and decide to go ahead with it they will ask you to do a goggle review so they can look like a reputable company, again word of advice do not post a goggle review until you pick up your vehicle, where you are happy or not post a review at this point. At least this will show a true reflection of how to branch is treating customers. This branch seriously needs to be investigated.

Excellent service very pleased Hasan Hussain went above and beyond to help…read morewe part ex and was given a very good price , so pleased with my new c43 John wigley Way CV 65RG .