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    Lamps Plus

    4.5 (226 reviews)
    Open 9:00 am - 6:00 pm
    Updated 3 months ago

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    Jaime B.

    Seriously this place is terrible in customer service and organizing the pickup order, I went Saturday around noon to pick up my girlfriend chandelier and the gentleman with no hair, told me that the small box with the label on her name was the only box to pick up, but I ASK HIM ONCE, this is it? His response was he have only 2 orders to pick up and that was the order. Ok so I left thinking probably my girlfriend misunderstood the pricing or she ordered something smaller, so wen i got home we open the small box and it was only part of the glasses from the chandelier, from there i got DRAMA AT HOME BECAUSE OF THAT, so today Monday I returned to the store with the small box and I spoke to someone named TOM, whoever he is owner manager or just the help, he said to me they only gave me the glasses from the bottom of the chandelier, i got angry cause this was a BIG MISTAKE FROM THEM , I have to drive 40 minutes back and forth Saturday and Monday , terrible experience and waste of time with this place, I wouldn't recommend this place to nobody, this experience have nothing to do with the prices , just the management is terrible.

    Vienna Full Spectrum Crystal Chandelier 31.5"
    Randy G.

    Theo (Sales) went over and above to make sure that our Chandelier purchase was perfect. We ordered a large crystal chandelier and the base showed up without the 260 crystals. Theo began tracking the shipment and ended up getting a new box from Texas just so we could get it installed before Christmas. Thank you, Theo A true and honest person!

    Mackenzie D.

    Two parts missing. Waited 4 days for the drop pole to be shipped to me. While installing, realized the chrome washer that does against the shade was missing. Called the store, I was told that I can wait till they get corporate involved, or they can take the part off their floor model and I will have to come pick it up in store. I asked if they could pop the used part into the mail, I was told no. I had to plead my case on how irrational and ridiculous that problem solving is, and how human beings should treat one another. I was put on hold until they came to the conclusion that they could mail it yo me. Two missing parts and one can be shipped to me and the other I need come get? We all need to help one another and start holding these businesses and fellow people accountable, don't stand for it, don't tolerate it.

    Liz S.

    I had a great experience at lamps plus! Theo came to my house, took photos and recommended multiple options for each area based on my style and budget. He was so friendly and helpful. When one of the pieces wasn't shipping in time, he got in touch with me and we picked out a different option so we could get it in sooner. He also referred the best installer! Will definitely shop here again with Theo!

    Et2 Spiral Collection
    Eieshia S.

    I initially purchased 3 crystal mini pendant lights, and one spiral chrome 16 3/4 flush mount light. A few weeks later I purchased 2 more Spiral chrome 16 3/4 flush mounts and the Spiral 22 1/2 10 light Pendant from the ET2 Collection and all I can say is WOW!! When I initially went into the store, I didn't know what I wanted. I just knew that I wanted something with a little bit of bling and something different and unique. That's when the sales associate Theo Ware stepped in. He was so knowledgeable of the products and he knew what size lights I needed, just by me telling him the floor plan of my house! This man is INCREDIBLE and knows EXACTLY what he's doing! He walked me through the entire store and showed me things that I would have never considered on my own. That's how I ended up with the lights from this beautiful collection. If you need assistance with any lighting needs, you HAVE to go see Theo at the Summerlin store. He will absolutely exceed your expectations! After installing the first set of lights and receiving so many compliments I decided to get a couple more to make things look consistent throughout. They are absolutely STUNNING! They cast a spectacular shadow on the walls and ceiling when turned on. The pictures don't do them justice. They are definitely a conversation piece. My electrician complained that he had to hang 200 crystals and suggested that the manufacturer make the crystals magnetic instead of using the individual little hooks. He said it's hard to see with the mirror type base and it becomes uncomfortable when standing under it to hook them up. The lights are SUPER bright, so we put them all on dimmers. I highly recommend these lights. They are well worth the money. Luckily for me, they went on sale within 60 days of my purchase. I called customer service and they refunded me the price difference. Thanks Theo and Lamps Plus!!

    My Lamps Plus lamp in action!
    Makayla K.

    I visited Lamps Plus because well I needed a lamp and it seemed like the perfect place to start. It was an amazing trip from start to finish and I got a perfect lamp (on sale!) that just fills my home with light. They had more lamps in one place than I'd ever seen, so there is truly something for everyone. I wanted a gold floor lamp and there were plenty to choose from. The moment I walked in the door I was greeted and cared for. Theo welcomed me and helped me so well and Scott even offered to carry the lamp to my car for me. This place is a bright spot for all your lighting needs!!

    Frank is great he knew exactly what I needed and sold me I more reasonable version of product which I appreciated.

    Pendant Lighting

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    5 days ago

    Emily is AMAZING! She is so knowledgeable and helpful. Highly recommend her services.

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    3 years ago

    Frank was most helpful! In and out with 3 lights for 3 rooms! Quick and handy with a tape measure

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    Leah L.

    Thank you for visiting with us again, we appreciate it.

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    2 years ago

    Great service from Frank Morrison!!! Super helpful and friendly. Love all the stuff in the store.

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    3 years ago

    Great customer service! Theo was exceptional so helpful. Had a problem with one after we installed and they replaced it immediately.

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    2 years ago

    There are plenty of selections of lighting in different styles, shapes and sizes. They have good clearance deals as well. Very helpful staff

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    4 years ago

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    4 years ago

    Joshua was extremely helpful and a cool guy appreciate the help. Highly recommend working with him.

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    Page 1 of 6

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    Review Highlights - Lamps Plus

    theo made a point to come out to my house to evaluate the best landscape lighting application for my home.

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