Where do I even start…read more My experience with Westchester Cleaning Club has been consistently frustrating and unprofessional, driven almost entirely by poor management and communication, not the cleaners themselves. To be clear: the cleaners are generally very nice, polite, and sweet, and when they clean, they do a good job. That said, there is a serious disconnect between what is included in services and how that is communicated. At one point, when I asked the cleaners to open the windows and clean the base inside, I was later accused by management of "micromanaging." Only afterward did I learn that this was considered part of a deep cleaning service. Rather than explaining this clearly and upfront, the situation was mishandled, and the blame was shifted to me. The cleaners should be empowered to speak openly and clearly about what is included, instead of staying silent and then having clients labeled as difficult. Early on, even basic services were missed (for example, floors were not mopped). When I raised concerns, I was told that the cleaners had requested not to be sent to my home anymore, only for the company to later walk that back and say it was "probably a misunderstanding." That alone should have been a warning sign. In October 2025, I had a cleaning scheduled and confirmed for December 28, 2025, which was cancelled at the last minute, allegedly due to weather, despite no official weather advisory or hazardous conditions. The cancellation only happened after I emailed to ask whether the appointment was still confirmed. The final straw was January 30, 2026. I had prepaid for the cleaning, and it was explicitly confirmed twice by voicemail earlier that week. No cleaners showed up. When I called, I was told for the first time that the appointment had been cancelled because I had not "confirmed," even though I was never told reconfirmation was required (and it never had been before). When I questioned this, the representative Victoria hung up on me, twice. Even more concerning: when I called from the phone number associated with my account, no one answered. When I called from a different number, they picked up immediately. I was also told the company had stopped servicing residential homes--yet residential cleaning is still prominently advertised all over their website. This is not about one missed cleaning. It is about repeated last-minute cancellations, inconsistent explanations, poor communication, and a complete lack of professionalism and accountability from management. I have emails and voicemails documenting all of this. I would strongly caution anyone considering this company. The cleaners deserve better support, and clients deserve honesty, transparency, and basic respect.

From the owner: Join your neighbors and become a MEMBER of Westchester Cleaning Club…read more We offer exceptional cleaning services that are designed to meet your specific needs. Our team of skilled and experienced cleaners uses only the best cleaning products and equipment to ensure that your home is spotless and sparkling clean. We take pride in our attention to detail and our commitment to providing outstanding customer service. Whether you need a deep clean, regular cleaning services, or help with a move-in or move-out, we've got you covered. We will work with your desired cleaning preferences, budget and other requests. Contact us today to schedule your appointment!

Very reliable. The power washing was fairly priced, and they did a great job. I highly recommend…read moreAnthony and will be using him again.

Rene responded to my request for power washing of our outdoor fences and the side of our house…read moreimmediately. He came the same day to give me a free estimate, and committed to do the job the next day! Just as he promised, he came the next day and did an amazing and efficient job power washing the requested areas. And it looks great! So grateful for how quick and great the job came out!

55 minutes late. Unbelievable and unprofessional Waste of…read moremy time. Sad. Can't rate the service because nothing transpired. However the tardiness says it all If you can even show up or even if you don't want to, communicate

They did an amazing job on my move out cleaning. They were on time, came with their own cleaning…read moresupplies. Communication was great. Asked that someone inspect to make sure the cleaning was satisfactory. Great company I highly recommend.

World Class! It's always a pleasure having Cleen Works in our home. I would highly recommend them…read moreto any Mom who like myself was looking for someone to help clean the house, I can now focus on the other things my family needs.

I have never had a professional cleaner to come and clean my home before. I actually wondered why…read morepeople would pay to clean their home... I get that many people have more than full schedule, but still... After getting the thorough cleaning from Maid First, I now understand the value of the cleaning service. I had 3 hours of cleaning scheduled, and I mainly wanted the bathroom and kitchen cleaned more than any other space. I didn't know what to expect, but I was excited about the cleaning service. The young female arrived about 15 minutes later than the 2-hour window of arrival due to subway delays, but she did stay and cleaned the entire 3 hours and plus. I didn't have a tight schedule on this day, so the delay was not that much of a big deal. But, I would've liked them to notify me of the delay. I was working in my home office during the cleaning, and I could hear her cleaning (quietly) the entire 3 hours, I didn't hear her taking any break at all. Before she finished up, she asked me to come and check the rooms and let her know if I wanted her to clean anything else. The apartment was very, VERY clean! Everything was shiny, you could see and touch the cleanliness of the room. Especially the dusting was phenomenal. I have a wine bar cabinet that was noticeably dusty against dark wood color. It had no dust after she was finished! She also cleaned inside and out of the microwave to sparkling clean. She even cleaned my kettle that was on the oven! She did great job cleaning bathroom and kitchen, and then moved onto the other rooms, dusting, wiping, mopping, etc., etc... She cleaned the whole apartment! I don't know how many times I said "wow" looking and touching all the sparking surfaces... She was lovely and polite, although English was not her first language, we didn't have much problem communicating. I provided with the Swiffer, duster, and toilet brush, and she brought everything else that she needs to clean with her. Whatever she needed, like a broom, she came and asked me. It was a very pleasant experience, and I totally enjoyed my super clean apartment! Thank you!

The service is so hit and miss, I would be careful booking with them. Some of the people are great…read morebut the ones that are not will make more work for you to clean up after them. I was using the service for about 2 years and it was good until the person that usually came left the service and said it's because they don't pay them well. Unfortunately everyone after that has been pretty bad. The most recent person (i) broke my oven door (she literally unscrewed it for no reason and didn't tell me she did and then couldn't get it back on so now I have to call someone to fix it and potentially buy a new door, (ii) went into my medicine cabinet to "organize" (there's nothing important in there thankfully but I never asked her to do it and no one has ever tried to do that), (iii) moved a dirty wet mop from under the sink (where she got it) into my clothing closet, and (iv) didn't actually clean the bathroom mirror, toilet, sweep the bathroom floor or vacuum the rug (yet had time to go into personal cabinets and drawers). After she broke the oven door I reached out to the Maid First and they didn't offer to help with anything. They only responded to me after I said they should still charge me the amount because I didn't want them to not pay her (given I've heard from other people who they have sent that they aren't being paid that well). I would suggest using another service that pays people well and provides more consistency.

The service was excellent from start to finish! I messaged the company and they responded fast and…read morewere happy to help me out. I definitely got my moneys worth with the cleaning job they did, for the price it was done at. The prices were reasonable. I would definitely request their service again in the future.

From the owner: We are more determined to satisfy everyone we come across simply because we are new. The already…read moreestablished cleaning places view you as just a dollar sign. We truly want to affect everyone we come across. we turn cleanliness into an art form! Our dedicated team of experienced professionals is committed to making your space sparkle and shine. We use eco-friendly products and innovative techniques to ensure a thorough and safe cleaning experience. From homes to offices, we leave no corner untouched, leaving behind a fresh and inviting atmosphere. Let us take the hassle out of cleaning so you can focus on what matters most to you

Elite Cleaning Solutions is by far the best cleaning service I've ever used!…read more My wife and I moved back to NY from Chicago, and we were in need of getting things together in our new apartment (Especially with our 1 year old child) But arriving and going immediately to work, we had slacked on the upkeep of our apartment. A friend recommended them since they did a Move out cleaning for her. And let me tell you they do everything! scrubbing the floors, polish all the bath and kitchen fixtures and even more!!! Dan (The Owner) was a great to work with. Him and his team are efficient, responsive and don't miss a detail. Our apartment was in desperate need of a deep clean and Elite went above and beyond. Between the floors being a mess ) and the dog hair on the couch, they got it all. The apartment smelled fresh, clean and organized. Another plus for us was their Green Friendly supplies that they use. Not only is it good for the environment and what not, but for our family (especially our 1 year old - who crawls, walks and has toys all over the place!) Will definitely be using them again!!!!!!

From the owner: Our Mission: Elite Cleaning Solutions is committed to providing excellent, reliable, and safe…read morequality cleaning service. Our goal is to exceed the expectations of our clients time after time. It's not just cleaning, its creating a safer environment for your family and/or employees. "Because Every Corner Counts!" No Job is too small or too large Let Elite Cleaning Solutions clean your home and/or business. We specialize in residential and commercial cleaning of all sizes in Westchester and surrounding areas. We offer one time, weekly, bi-weekly, and monthly packages to meet your needs. Don't trust your home or business to anyone else. Let us do the cleaning and allow yourself piece of mind.