I was surprised by all the negative vibes in the review about LAMMS Well service. I had one well contractor come out and they said the well was bad and I needed a new well, and they were busy for the next 6 months. I arbitrarily picked LAMMS Well Service and Mike was very pleasant ( he is a little smart alecky, but so am I) and came out that day for an inspection ($175). He did not see any obvious reasons why the current well was not OK, just a new pump was required. He stated what the process would be as they replaced the well and evaluated the well itself. After I dug out the access hatch to the underground well house / pump LAMMS came out, pulled the old well pump (from 1980) , put a new pump in, evaluated the well as to depth and drawdown, installed the final pump and piping. Everything was completed in about a half a day. read more

AVOID! Something isn't right with "Mike" - he confirmed he was not the owner & was immediately offensive & argumentative when I asked with whom I was speaking. Not worth the trouble to unwind but PROCEED WITH CAUTION if you require a service response from this FAMILY OWNED business...business is business...I was going to have a full Well install/update...life is tough but it's tougher IF you're STUPID! I wish the OWNER luck & recognize they likely have NO idea "Mike" is killing their business. MOVING ON! read more

Water went out about a week ago called several well service companies that didn't return my calls the only other company that did call me back and gave me a quote for $200. Called Lamms he came out within 30 minutes and had issue fixed within 30 minutes he answered all my questions and only charger me a service call of $175 very nice and helpful man. Would recommend him to anyone. read more

I was just hung up on by Lamm's Well services! I called back in March, he charged me $$$ to come out , I paid that day and then he blew me off and just hung up on me! read more

I contacted Lamm's regarding my well pump not turning off. He sent a tech out the next morning to take a look at it. The tech (the owner's son) was fantastic. He did all the repairs to expectation and was pleasant to deal with. That's where the pleasantries end. The customer service (on the owner's part) was terrible. He showed up after the diagnosis was complete, and poorly communicated cost associated with the recommended repairs, and failed to explain why he was making these recommendations. He also refused to speak to the home warranty company (all they needed was a diagnosis from the contractor) and was rude to her on the phone. When I tried asking the cause (whether it was mechanical or user error) he was condescending and rude. He then answered a phone call from a colleague on speaker phone and mocked me. My husband then approached him in regards to his condescending and rude behavior and he immediately denied it and made excuses. At this point, the work was completed and they departed. The following day, the exact same original issue arose. Upon calling the owner to inform him, he was again disrespectful and refused to service the equipment. Upon calling a few other local well repair contractors, they were all quick to identify Lamm's as the original contractor with poor customer service. Evidently, this is his common business practice. I would never recommend this company!!! read more

Had them come and work on a leak in my well after a couple hours of work they said all was done and they charged me 1000 dollars. When I got home the water still didn't work I called and they said not there problem they fixed it and its on me now. When I said I needed them to fi is there work my kids family is with out water he hung up and wouldn't return my calls. DO NOT GO TO THESE PEOPLE! I WILL BE TAKING THEM TO COURT. read more

Called them yesterday when my water quit while washing the breakfast dishes in the morning. Since I am a Major Household Appliance Service Technician I am very knowledgeable about motors , pumps, mechanical & electrical repair. I have some health issues I'm dealing with so it's difficult to climb down into my pumphouse & back out. Needless to say I climbed down into there only to find that the motor just humms. I checked to see if the motor & pump would spin manually and it did. I decided to try changing the start capacitor since I stocked a few in my service van . Still didn't run with the new start capacitor. I started to panic since I was now running late for my service calls so I looked on line for the new motor and couldn't find the right one. I needed this fixed quickly and by now it's late morning. I called Lamms and spoke with Mike and he wanted me to go back down there & take a picture and provide him with info off the motor plate which I did. He then told me that it could be the transfer switch and not need a motor. He also told me the service call was $150.00 Quite Steep ! I should have ran & ran fast. He said he could come in the afternoon. Between 2-3p.m. his young employee showed up in a very expensive bran new looking truck. His employee took the top of the motor apart and said "your transfer switch is bad" and I said "Oh , then I don't need a motor" WRONG !!! He told me the transfer switch can't be replaced. Just then, Mike showed up in another brand new looking fancy truck and told me that my motor would be $530.00 but he didn't have it in stock. He also told me he has a better motor in stock for $615.00 I thought I was going to have a heart attack hearing those prices ! I told him since I'm selling the house I want the 3/4 h.p. motor just like what was in there. The old motor lasted 40 years. He told me again it's not in stock so I asked " When could you have it ?" His answer "next Tuesday" I can't wait a week and he knew that so I ended up with the $615.00 more expensive motor. After he looked at the picture I sent him he should have known that if it needed the transfer switch he would have to replace the whole motor. He should have told me that on the phone & he didn't ! He just wanted to get here, mark the price up on the motor more then $200.00 over what he pays, charge the service call of $150.00 plus $150.00 labor for a grand total of $926.90 !! He SCREWED ME BIG TIME ! On top of that I told him what caused the motor to burn out which was a problem with the bladder tank causing the pump motor to constantly cycle on & off. He refused to do any thing about it and told me after paying $926.90 that there was no warranty because of the bladder tank problem. He said he could replace the bladder tank for $600 - $700. but not at that time. I SAID NO WAY, I'LL DO IT MYSELF. When he was finished with the job and it was his employee that did all the work( Mike never even went down in the pump house) I found he didn't put the cover back on the pressure switch, didn't put the rubber grommet in the side of the pressure switch where the power wire from the motor goes thru & only put 3 bolts in to mount the motor when it's made for 4 bolts. After I corrected all his mistakes and cleaned up after him I decided to call an older friend of mine to help me deal with the bladder tank issue. This friend is 80 years old and he's great ! We drained the bladder tank flushed it and but the right amount of air pressure & water in it and everything is working great !!! Why didn't Mike & his helper do this instead of doing a half ass job and running away after 45 minutes. ??? When I go out on a service call to repair a customer's Refrigerator, washer, etc.... I don't leave until everything is perfect !!!! By the way, I also don't make a killing on service calls. I treat my customers with respect and provide low prices for everyone. Mike was a smartass as soon as he arrived here because he knew I was stuck and needed the water up & going immediately. With my health problems (Chrons disease) I can't be without water. Lesson learned , do everything myself no matter how sick I am Also, Don't call Lamms Well Service. Steve @ AC/DC Appliance Service read more

Mike has been serving our well and pump for several years. In October our pump stopped pumping. A new pump was required but water was no where to be found. Because it was October and we close down for the winter we decided to work on the well in April. April 2, 2018, Mike and his son arrived to pull the pipe. The 40' pipe was pulled. The valve that works with the pump was worn out from 63 years of service. It was replaced and I asked that while the rig was present that we check the point of the 135' well. Clean as a whistle. Once the well was restored we had water pumping at 10 gallon per minute; much better than ever before. I'll continue to work with Mike and Lamms because I trust him. Since I was present during the work Mike provided a "free" education on well drilling! read more