A couple friends recommended I try Selena. She's friendly and professional, and does a fabulous…read morebrow wax. She has a nice setup in an office building and the suite is really cute and comfortable. I always feel a little anxious going to an aesthetician but she encouraged me to make clear what I wanted for my brows and she showed me exactly what she was going to do. I walked out feeling so much better and have recommended her already to a couple of my friends looking for a brow girl. Tips: Make an online appt so you can see her schedule all at once. Also, the suite is in the office building you're led to from Google/Apple maps; you can park and enter on the side facing the closed bank. Just walk in and go to the left, she's in suite 22.

Amazing service! Selena made the experience, super gentle, informative. The place is spotless,…read moreorganized, cleaned, sanitized. The outcome of the waxing was great. Her service will make me a repeated customer, booked my 2 appt in the future already!

My waxoligist was AJ and she made me feel so comfortable during the service! She gave me a rundown…read moreof everything she was going to do, the types of waxes they use and why, as well as the history of waxing and which wax works best for certain hair types. She provided a welcoming experience and the building was very clean!

Everyone is very professional and friendly. Salon is always clean…read more Madison is amazing, she makes getting waxed quick and painless.

Everyone is beyond amazing! Finding a new waxer is scary and uncomfortable but I had marisela and…read morenot only was she someone you can feel comfortable with, she is someone you can laugh with and easily keep a conversation with. I highly recommend her! She helped me get through my fear of waxing (I had a bad waxer before) she was understanding, caring, and asked if I was ok with my fear. She saw where I was hurt and sympathized with me but she is very trust worthy and I've only seen her once. I booked with her as soon as I could because of how amazing she was!

She is the best! My wax was quick and one of the least painful experiences I've had. I accidentally…read morecancelled my appointment, showed up and she still was able to squeeze me in and get my service done. 100% recommend.

This place is amazing! I've been to a few places here in Lubbock to get my brows done but I always…read morefelt as though the service was rushed or the brow specialists just overlooked what I wanted. Tosha at The European Wax Center completely changed the game for me. Not only was she incredibly sweet she also walked me through every step of the process and did a full consultation to find out the brow shape I liked and worked for me! Not only was the service itself amazing my first wax was also free? I highly recommend this place not only for the excellent customer service but the quality of the waxing itself. I will definitely be coming back here the next time I need a wax!

This place needs a new owner, manager and receptionist. Unfriendly, uncaring, and no concept of…read morecustomer service whatsoever. They will take your money for passes and then have no record of it. They will send you a birthday coupon and tell you it cannot be used. Do not expect to be taken care of. My business will go elsewhere!

Best wax I've ever had! Kennedy did a great job and saw me right away. I travel constantly, so I've…read morebeen to a few places and this experience with Kennedy was the best. I just wish I could take her with me.

I've been trying spas over the years, hoping to find one that I liked enough to keep going back to…read more I never really found one that I considered to be the one until I found Smooth Day Spa. I went in for my first facial with Jaime, and I knew I would keep booking here because of how great Jaime was. After a few facials there, I signed up for 6 facials with them (pay 5 up front, get the 6th one free) without any hesitation. Jaime is so sweet, attentive, and just an overall great person! I love coming in to see her. I had one facial with Kaley who was also absolutely wonderful, and I highly recommend her too. Overall, I've never had such positive continuous experience with a spa. I really think this is the best spa.

Such a perfect "hole-in-the-wall" if the hole was calming, clean, tastefully furnished, and…read morecompletely professional. It feels good to finally find a place to get a variety of massages and a really fantastic one at that! I had a 90 minute Ayurvedic massage. When I scheduled it, the owner made sure I knew to take a quiz (they provide the link) to learn my dasha. I then could text her the details so they would have a specific warm oil to use for me to provide balance for my body. I've been feeling rather off/emotional and the massage completely relaxed me and I feel more calm and secure afterwards. On top of the perfect massage, they allow you to select an add on. I selected the hot stone allergy/sinus release and it was perfect, especially in dusty Lubbock. I'll be back, and soon!

I'm a travel nurse grinding 65h/week and Rebekkah is the G.O.A.T. when comes to relieving the…read moreaches, pains, knots, and stress that resides in my neck and sciatic area. The building is a house that has been morphed into a little peaceful sanctuary.

The atmosphere is great, clean, and professional…read more Britney is great! She is always friendly and knows her stuff. I am sad I am moving because she won't be my go to cerologist anymore.

Worst lady ever. No care. No respect. She destroyed my style. Despite telling her she kept cutting…read morethe lengths too much.

The best facial experience in the world. Carolina is not only extremely thorough and professional,…read moreshe genuinely cares about her clients' needs and provides the best advise to skin care concerns.

I am originally from Houston and I just happened to be visiting my boyfriend when I discovered this…read moreplace. At the time there was only one review on this place and I was semi-worried about getting a microdermabrasion service without completely knowing what kind of place I was getting myself into. With that being said, I am so glad that I gave this place a try! I really appreciate the fact that this place is a one-stop shop (hair, nails, facials, body care, and makeup) because although I like to get pampered, I appreciate having everything done in one place due to my busy schedule. Whoever the designer was did a really good job at separating the salon and spa side of things. I really liked that the spa/skincare side was separated from the hair and nail side of things. The place is very clean and I did notice that my esthetician used new sponges on me and threw them away after using them (fun fact - by law estheticians are required to use new sponges on clients - however I've been to some shady places that did not do this....eekgads!). My esthetician was very friendly and allowed me to chatter the whole time. Also the receptionist was really cool too and answered a lot of my questions when I was trying to schedule an appointment over the phone. They say a picture is worth a thousand words so I am attaching a picture of my skin after the microdermabrasion service!

Dianna was so helpful and did a wonderful job! I'm so happy with the service requested! I got a…read moretrim, layers, and face frame done.

Sad that i have to post this because I've been going to salon sculpt for over a year (I'm a natural…read moreblonde & I've been dying my hair black for over a year and a half). This time, I decided I wanted to switch it up for my birthday. The first pic is what I asked for & the other two, are what I got. It took 5 hours and while Dianna was drying my hair, she was talking about all the things that went wrong; how the root touch up didn't "hold" like it was supposed to, how I have "color buildup" in certain areas so the color is "uneven"(which if I had color buildup, it's due to one of her other stylists that's been coloring my hair), how there wasn't much difference in my hair but "it'll get lighter over time", etc. Somehow, the cost was $405, which I think is a complete scam. I paid it all in cash and a few days later, they charged my card $405 as well, so they took $810 from me, for hair that I didn't ask for. They said that my "transaction never went through" and I told them I paid them in cash so they should never charge my card in the first place, and they claim they gave me a refund but I'm still waiting on it to go through. In addition, they made appointments for me that I was never informed of & completely unaware about until 2 hours before & they were upset when I didn't show up. Sad to say I won't be returning to this salon

They don't speak English while they work on you. All men workers. I like women better. Quote one…read moreprice at beginning and then go up at checkout.

So me and my mother call a day early and get an appointment for 3 the next because I was…read moregraduating. We walk in the next day at 2:58 and say we are here for an appointment and there is only one guy there and he says that he didn't have us down. Then he says he can do my nails but hers would be to much for that day. He sits me in the chair and then starts playing a soccer game on his phone before he even speaks to me (I'm fine with him playing that, it's his life) he got done with my pedicure after I was in tears bc he stabbed me with a nail tool thing (idk what it was called). So we walk over to fat my manicure and he straight up walks out and gets in his car and starts driving. After that he comes back probably 20 minutes later ready to do my finger nails. It took him about 1 hour to finish and then we went to pay and it was way more than what it said on the board above him ($120) so I ask and he says that included how much time it took him btw I'm not trying to be entitled or anything but I found this to be a little odd.