After trying to sell our home through the fall with little to no notice, we contacted RPM and spoke…read morewith Pam McGinnis about RPM managing the condo as a rental. Within ten days they have a client moving into what had been a huge black hole on our budget. Their prep work was extraordinary; their photos brought out the work we'd put into getting it ready after an earlier renter (a former friend) had trashed the place and now we have the condo is a positive influence on our budget. If you have property in the Triad area, give these folks a call today!

My sister had an awful experience with Real Property Management of the Triad. Her HVAC stopped…read moreworking in early August and was not fully repaired until mid-September. During that time, the home reached over 95 degrees, her teenage daughter passed out twice, and the HVAC flooded part of the home. She was only given a $250 credit even though her rent is about $1,300 a month. We were also told that repair delays can depend on the property owner's approval and financial circumstances, which was extremely concerning considering the seriousness of the issue. More recently, a plumbing blockage caused the toilets to overflow and sewage to back up into the bathtub. Emergency maintenance was unavailable, and the family was left without a usable bathroom until the next day. These were not minor maintenance issues. I would strongly recommend asking detailed questions about emergency repairs, response times, and repair approvals before renting through this company.

Really helpful. They were able to assist us multiple times in finding a place to call home while…read moreare home was being renovated. They added special touches throughout our stay which was very important to us. One thing they did above anyone else was offer a monthly grocery service delivered to our door for no additional cost! We stayed for 7 months!!! I mean their customer service is unreal and their properties are so beautiful!!! I even took a property unseen because they had just finished it the same day!!!

The absolute worst experience with a property management company I've ever experienced. Service…read morerequests for serious repair needs are completely ignored unless you call or text them non-stop. Then they lie and blame the home owners for not approving the repairs. This happened to me and I spoke directly to the home owner who told me they were never even informed of a needed repair. Then, they attempt to withhold security deposits for repairs that haven't even been completed. I asked for the repair invoices and receipts and it's going on two weeks and I haven't received a response. Seems like the receipts should be easily assessable given that they have them listed in detail in the letter they sent me. They accuse all renters of smoking in the property in an attempt to charge $500 plus smoke remediation fees. They told me they found cigarette butts in the home and are trying to charge me for it when no one ever smoked in the home while I was a tenant. When I vacated the property, I videoed every inch of the property and as my video will prove, there were no cigarette butts anywhere in the home. They even said they have pictures of cigarette butts inside the home, yet haven't sent a time stamped copy to me. In addition, their claims of numerous repairs would certainly have resulted in many individuals being in the home since I left. How do know that one of them didn't smoke while there. I spoke with a gentleman 2 weeks ago who was there replacing windows and the front door was wide open and he was the only person there, hence no supervision when repair people are in the home. They currently have numerous lawsuits pending against them now and are about to have another one as I'm filing my complaint for unjust enrichment and breach of contract this week. Beware.

simply don't .. the only sensible & caring person there is Kia. aside from her, I had the worst…read moreexperience. they never answer the phone. always a bad attitude IF they do. if you don't like your job, you could at the very least act decent.. was rented a house that had black mold in it. was told the place was considered fit and habitable. waste of health, time and energy. wish my experience was better.. should not have to act out of character to get a lease terminated early for a house that shouldn't be available to rent.

I thought that they have a very non professional team. I received a email that they could not…read moreassist me. And I send a email to talk to them and I got no response. Hope I never have to use them ever again. I'm a traveling superintendent and never had the service like them.

owners Be careful who you let manager your property. These people read your text and never answer…read morethe phone. At first I thought the number was a landline because it was just ring out. But saw my text message was read. Why are you stressing potential candidates out by just not responding back. All these negative reviews and yet nothing is being done here!!!

AMH Do not rent from this company. I have left bad reviews…read moreall over. We have contacted the propety manager to no avail, we have contacted BBB to no avail and we've contacted corporate to no avail. We didn't get to see the home before we moved in as we were hours away. Three days before we moved in, my husband drove by the home after work and there were still people living in what was to be our new home. Upon move in, it has been a nightmare. The home was not cleaned, our shoes stuck to the floors, everything was sticky, damaged downstairs bathroom, stairs, rails, fridge, oven and the worst of all...the home was filled with roaches. Yes, roaches. $2600 a month in rent to live with roaches. My daughter's fan in her room, she turned it on and a blade came flying out at her, missing her by inches. We've had 4 water leaks: dishwasher, ac, roof and our master bath shower. All this in 4 months of living here. When I contacted the property manager, Brittany Ramsey, about the roaches, she said she had no clue and that maintenance said it was fine upon inspection. She also didn't know that her own company was responsible for pest control. Instead, I had to hire a pest control at first. They did end up hiring a pest control, 3 months after the fact. The master bath shower was replaced with the smallest shower possible. They fit the shower today, finally, and my husband can't even fit in the shower. Maintenance tried telling me that's the biggest shower they can get. Yet, Lowe's sells showers bigger than this. Maintenance says it could take up to another 2 weeks before our master shower is fixed. We have now been without a master shower for well over 3 weeks already. So, possibly 5 weeks total without a master shower. For $2600 a month in rent. Maintenance supervisor got cross with me today because I told him they always fix things the cheapest way possible instead of the correct way, but it's the truth.

Do not use this company. I used for 3 years and once Ms. Rensiha Battle took over there were…read moreinconsistent emails, follow up or through. Please do your research!

I am writing to express my dissatisfaction with T.E. Johnson and Son as the property management…read morecompany for my residence. My rent has increased by 35% three years ago, yet my living conditions have not improved. I lack proper lighting in my bedroom and have had to rely heavily on my mobile phone for light. Despite submitting multiple work orders, none of my repair requests have been addressed. This level of service is unacceptable. I require immediate action on these issues. I am forced to give T.E. a 1 RT

We were in a tough position my husband's father passed way. They were patient and worked with us to…read moreget everything together. Thank you

I have had a great experience with this management company! Their maintenance staff is great and…read morethey take care of issues promptly

From the owner: We provide property management services for all types of residential real estate in the Greensboro,…read moreNC area including single family homes, apartment complexes, duplexes, triplexes and everything in between. Whether you want to find a new place to live or need to fill a rental we are here for you! Our portfolio of properties is as unique as you are!

First interaction at Home river group came from Gina, who is always overwhelmed with calls walk in…read morepayments etc and ALWAYS has a smile and is very polite!!! Second came from Felicia, who handled some lose ins and really got the ball rolling in my situation. Of your course you always have to keep the best for last and ROXANNE was been very thorough on every single process and has really made sure things got done as soon as possible.. appliances placed and things fixed so that I could have a very peaceful move in!!! She definitely deserves a raise, matter of fact ALL them work great as a team therefore they ALL deserve one!!! I appreciate each and every one of you because this journey has not been easy but You ALL made it worth it!!! And I will highly recommend y'all!! And if you leave me some advertisement flyers in my mail box I will definitely put them at my job where we have a huge wall for advertising Thank you thank you thank you!!! And Ten stars it what you deserve!!! God Bless, Ms.Vargas

HomeRiver Group has tried to steal and scam me multiple times. They tried to lie about me having a…read moredog to claim they needed to keep the security deposit. They claimed the house I rented, which had no garage, had a messy garage. They claimed all sorts of things, forcing me to fight and threaten to go to the BBB. Once I did that, they suddenly recalled the inspector had gone to the wrong house. I know we don't have much of a choice in who we choose to rent with, but HomeRiver Group is the worst quality company I have ever rented with.