What a joke don't bother hiring this service. My Mom hired Mayra and her team to clean the floors…read morein the house and bathroom for Thursday afternoon because she told us that she is only available in the afternoon and in our neighborhood Thursday and Friday. When Thursday afternoon came they were running late and didn't show up because of her team over extending services for another client that shouldn't have been done. So we decided to give them a second chance and reschedule for Monday morning July 21st 830 and was promised by Ms. Mayra we would be the first customer cleaning on the list . Ha! Wrong 9:30 rolled around and the calls kept going to voicemail not answering calls I guess.Finally was able to reach Ms.Mayra and she had a unpleasant unprofessional tone and said that we mixed up the hours and that we had an appointment at 10 somewhere else and she would be there by 10? Huh? Wanted to give Ms. Mayra and her team business but this is not worth the time when you don't show up and try to put blame on the customer. Like I said don't bother with hiring her at all.

Mayra is easy to talk to, flexible in scheduling, and the cleaners always do an amazing job! They…read morerotate deep cleaning what needs a little extra TLC each month, and everything is left spotless. We look forward to crashing down on our couch and taking in that fresh, clean home feel every time!

Edith did an amazing job deep cleaning my home. She's a hard worker and I would recommend her for…read moreany cleaning needs. She's courteous and prompt.

She arrived promptly and asked what needed to be done. She doesn't speak or write English, best to…read moreuse Google translate voice feature, worked great. We asked her to do a move out/in cleaning and she did a fantastic job. She was reasonably priced as well! We were so impressed that we asked her to come back once a month.

Always a pleasure waiting with A-1! I have used them quite a…read morefew times over the past two years for deep cleaning. Service and communication are great. The team is always on time giving updates on their ETA and walk through with you before departing. A good value for me.

I am leaving this review not because of the move-out cleaning itself (as that is still to be…read moredetermined and this will review will be updated accordingly, if necessary), but because of the deeply unprofessional, coercive, and ethically sloppy conduct of the owner/manager, Kimberly Gonzalez. I paid $150 upfront as agreed. Prior to the job, I was explicit--in writing--about my maximum budget and that any flexibility was conditional on being informed beforehand. Instead, once the team was already on site, the price began to escalate in real time. First, I was told the total needed to increase to $250 (an additional $100 over the $150 already paid). When I objected--because this exceeded what we had discussed--I was then pressured for "at least $50 more," framed as unavoidable because the workers were "overtime" and the clock was running. In other words: the terms changed after work had begun, and my consent was treated as irrelevant. The justification for this escalation was frankly bizarre. I was suddenly informed that the kitchen sink "drained straight to the bottom," implying a plumbing issue--and then implicitly accused of previously managing this with a bucket or bowl. Let me be clear: I have been accused of many things in my life, but secretly concealing a fictional plumbing failure with a bucket is not one of them. There was no known sink issue, and in any case, plumbing problems are not a cleaning surcharge, nor are they something a customer should be financially ambushed over mid-job. What followed crossed from unprofessional into coercive. I was repeatedly told that if I did not immediately pay more, Ms. Gonzalez would have to "come out of pocket," that there was "no time to go back and forth," and that payment later was not acceptable--despite the fact that the back-and-forth was initiated solely because the business changed the price after the service was underway. I was even asked who the homeowner was, an irrelevant and inappropriate question in context. At one point, Ms. Gonzalez explicitly stated that she does not care about bad reviews because she has plenty of good ones. So, respectfully: if you don't care, then here it is. Small businesses deserve support. Workers deserve to be paid. What customers do not deserve is to be pressured into paying more than agreed upon, blamed for unrelated household issues, and emotionally cornered into compliance while being told their prior boundaries no longer matter. I ultimately paid the additional amount simply to end the interaction. If you choose this company, understand this clearly: -- The initial price is not final once workers arrive -- New "issues" may appear without advance notice -- Budget ceilings may be disregarded mid-job -- Communication becomes pressurized and inappropriate Proceed with caution.

I appreciate honesty rather than lies. If the job is not suited for you then please be upfront…read morerather than waste my time and energy. I'd give one star but, she did reschedule an estimate when I had an emergency.

Crystal was amazing from the moment she reached out to me initially to our appointment. Prices are…read morevery reasonable (and competitive compared to other quotes I had received) for the amount and quality of work she puts in. Not only did she clean the floors, dust, clean the bathroom and kitchen, etc., but she went above and beyond to rearrange some things in my apartment to open up space (something I wouldn't have thought about on my own) and make my place feel welcoming and more like home. I felt like I was entering a staged apartment when I entered and felt very happy with Crystal's work. Would highly recommend!

Asked for a quote the person who responded was so rude. I thought the price was out of my price…read morerange and kindly stated that. Thank them for their time. Her response was rude and unnecessary.

Gladys and her helpers spent most of the day cleaning my house and they did a great job! They deep…read morecleaned my house and even organized 3 of the bedrooms. All the ladies were friendly, professional and very thorough. Since today was such a success I will start regular maintenance with them.

my realtor recommended pomales cleaning to me when we were in the process of moving and I am so…read moreglad she did. My house was the cleanest it's ever been and HILDA is such a sweet lady and takes the time to make your house look amazing. can't wait to use her again!

They are the best cleaning service and I would highly recommend them! Hilda is very nice and…read morecommunicative! I've used other cleaning services in the past that are not as communicative and thorough as her! She is very mindful and makes sure we are happy with the work done. if you are in need of a cleaning service you will not regret booking with her. Thank you :)

I LOVE Molly Maids... very professional and responsible…read more.. Even when I have small request they are eager, and quick to accommodate my request. It's always nice to come home to the house when I know the team has visited for the day.

I had to cancel for lack of communication regarding and during the 4-6 hour window. If you don't…read moremind waiting all day and don't have anything else to do . . . Another company was able to clean instead and charged me half as much with an actual appointment time.

Marisela came to my house in a moments notice. There were problems with the hired movers and, I had…read morea deadline to vacate. She packed my house and cleaned within a couple days and, allowed me to be complacent with my lease. She packed cash from my kitchen drawer. She is thorough, efficient snd, honest.

From the owner: Home and office cleaning with weekly availability. read more