She and her team came recommended from our realtor to do a deep clean prior to listing. I spoke the…read moreowner on the phone and told her our house size, condition, etc. and what I was expecting as it was for a photo shoot for listing our house for sale. 4 bed 2 bath 1,780 sq ft. She quoted me $400, so in my head I was factoring tips for her staff. However when they cleaned the house it was a basic clean. What you would expect in a weekly cleaning, NOT a deep clean. I had to specifically ask and remind the crew that I requested prior that the windows were cleaned inside and out. The did not clean the outside until I had to ask and they called their boss to confirm. The slider door track wasn't cleaned, base boards, doors, trim, wasn't cleaned free of finger prints, just not what you expect when you state very clearly your expectations. The realtor of course had nothing to say but patronize me about how it wasn't them, blah blah, I reiterated THEY recommended her and I not only didn't get what I paid $150+ extra for but I had to re clean my own house for the photos after paying $550! The quality of service is a systemic problem in this town filled with corruption and lies. I DID NOT tip voluntarily and immediately complained to the referee of the transaction. Why would I tip if I wasn't happy, it was what I was billed.?Toxic, bullying and intimidation filled with lies is how this town operates. Good riddance.

What a joke don't bother hiring this service. My Mom hired Mayra and her team to clean the floors…read morein the house and bathroom for Thursday afternoon because she told us that she is only available in the afternoon and in our neighborhood Thursday and Friday. When Thursday afternoon came they were running late and didn't show up because of her team over extending services for another client that shouldn't have been done. So we decided to give them a second chance and reschedule for Monday morning July 21st 830 and was promised by Ms. Mayra we would be the first customer cleaning on the list . Ha! Wrong 9:30 rolled around and the calls kept going to voicemail not answering calls I guess.Finally was able to reach Ms.Mayra and she had a unpleasant unprofessional tone and said that we mixed up the hours and that we had an appointment at 10 somewhere else and she would be there by 10? Huh? Wanted to give Ms. Mayra and her team business but this is not worth the time when you don't show up and try to put blame on the customer. Like I said don't bother with hiring her at all.

I requested a move out cleaning from this company, I did end up needing it to be done on Saturday…read more Even though the company typically does not do cleanings on the weekend, they went ahead and completed the cleaning at my request as well as being under pressure of time. Also they didn't charge extra for the weekend work. I do recommend this cleaning service and would use them again in the future.

Crystal and her team were fabulous! They were so professional and thorough. They pay attention to…read moredetail and respectful of your possessions. Not to mention she's very reasonable. I'm so thankful to have found her. I definitely recommend this service!

Always a pleasure waiting with A-1! I have used them quite a…read morefew times over the past two years for deep cleaning. Service and communication are great. The team is always on time giving updates on their ETA and walk through with you before departing. A good value for me.

I am leaving this review not because of the move-out cleaning itself (as that is still to be…read moredetermined and this will review will be updated accordingly, if necessary), but because of the deeply unprofessional, coercive, and ethically sloppy conduct of the owner/manager, Kimberly Gonzalez. I paid $150 upfront as agreed. Prior to the job, I was explicit--in writing--about my maximum budget and that any flexibility was conditional on being informed beforehand. Instead, once the team was already on site, the price began to escalate in real time. First, I was told the total needed to increase to $250 (an additional $100 over the $150 already paid). When I objected--because this exceeded what we had discussed--I was then pressured for "at least $50 more," framed as unavoidable because the workers were "overtime" and the clock was running. In other words: the terms changed after work had begun, and my consent was treated as irrelevant. The justification for this escalation was frankly bizarre. I was suddenly informed that the kitchen sink "drained straight to the bottom," implying a plumbing issue--and then implicitly accused of previously managing this with a bucket or bowl. Let me be clear: I have been accused of many things in my life, but secretly concealing a fictional plumbing failure with a bucket is not one of them. There was no known sink issue, and in any case, plumbing problems are not a cleaning surcharge, nor are they something a customer should be financially ambushed over mid-job. What followed crossed from unprofessional into coercive. I was repeatedly told that if I did not immediately pay more, Ms. Gonzalez would have to "come out of pocket," that there was "no time to go back and forth," and that payment later was not acceptable--despite the fact that the back-and-forth was initiated solely because the business changed the price after the service was underway. I was even asked who the homeowner was, an irrelevant and inappropriate question in context. At one point, Ms. Gonzalez explicitly stated that she does not care about bad reviews because she has plenty of good ones. So, respectfully: if you don't care, then here it is. Small businesses deserve support. Workers deserve to be paid. What customers do not deserve is to be pressured into paying more than agreed upon, blamed for unrelated household issues, and emotionally cornered into compliance while being told their prior boundaries no longer matter. I ultimately paid the additional amount simply to end the interaction. If you choose this company, understand this clearly: -- The initial price is not final once workers arrive -- New "issues" may appear without advance notice -- Budget ceilings may be disregarded mid-job -- Communication becomes pressurized and inappropriate Proceed with caution.

Finally got my house nice and clean excellent service I was expecting a little bit they super past…read moremy expectations I would recommend them Team 1 Vasni and her partner did a great job

Excellent customer service would recommend them for your house need cleaning servic Team 1 Vasni…read morewas profesino al and her team mate as well

Alma was responsive, did an in home estimate then came the next morning to clean…read more She did a great job, was very thorough. I have a house full of boys, dogs, and cats. It is overwhelming. I am thankful she contacted me and did such a great job.

From the owner: I offer profesional cleaning service. I pay attention to detail, I’m reliable, and trustworthy…read more I’ll be happy to keep your home clean!

Andrew did a fantastic job, very friendly and kept me updated on his arrival. He cleaned my carpets…read moreand was very reasonable on his price. I will be calling him from now on to clean my carpets.

We replaced carpeting in 2 rooms and I decided to place an area rug I had in one of the rooms. The…read morearea rug had been in storage and needed a little care. Andrew came to the rescue to make sure it looked as new as the carpet that had been placed in the room. He took time to show me how to care for my new carpet and gave me plenty of tips to keep it looking nice and tending to small stains until I have need for him to come and clean the entire room. I really appreciate that level of attention. The other room has a wonderful wool carpet, so I really wanted to learn how to take care of it. I will always turn to CSC to care for my carpets.

Highly recommend Erica at Crystal Clean Housekeeping and Janitorial Service. She does an…read moreoutstanding job--thorough, dependable, and extremely professional. Her attention to detail and strong work ethic truly stand out. You can count on her to get the job done right, and the results exceed expectations.

This company is fantastic. They did an amazing job cleaning our rental. I would highly recommend.read more

They are the best cleaning service and I would highly recommend them! Hilda is very nice and…read morecommunicative! I've used other cleaning services in the past that are not as communicative and thorough as her! She is very mindful and makes sure we are happy with the work done. if you are in need of a cleaning service you will not regret booking with her. Thank you :)

Untrustworthy!! Was supposed to mop all rooms, vacuum and dust. Spent less than an hour and said…read moreeverything was done. We called her out, no apologies or explanation...I don't even think she felt guilty taking the check knowing they did a half fast job! Good riddance!! Never again!

Edith did an amazing job deep cleaning my home. She's a hard worker and I would recommend her for…read moreany cleaning needs. She's courteous and prompt.

She arrived promptly and asked what needed to be done. She doesn't speak or write English, best to…read moreuse Google translate voice feature, worked great. We asked her to do a move out/in cleaning and she did a fantastic job. She was reasonably priced as well! We were so impressed that we asked her to come back once a month.

Quality cleaning and super affordable. Thorough and pretty quick. House looked and smelled…read morefantastic. Thank you

I asked Elizabeth to clean 3 bathrooms and the living areas. She sort of cleaned 2 ( didn't do the…read moremirrors or toilet or clean the sink in 1 and there was still old toothpaste in the sink of the other bathroom she "cleaned"). She forgot about the 3rd bathroom. She didn't vacuum, wipe down tables or microwave. When confronted with these she told me I should have done a walk through and pointed everything out to her. I've never had a housekeeper that needed me to tell her to vacuum or empty trash cans. She initially agreed to reimburse me a portion of the money I sent her but then ghosted me. I can not in good conscious recommend her. I don't trust her and she did a terrible job.