What a joke don't bother hiring this service. My Mom hired Mayra and her team to clean the floors…read morein the house and bathroom for Thursday afternoon because she told us that she is only available in the afternoon and in our neighborhood Thursday and Friday. When Thursday afternoon came they were running late and didn't show up because of her team over extending services for another client that shouldn't have been done. So we decided to give them a second chance and reschedule for Monday morning July 21st 830 and was promised by Ms. Mayra we would be the first customer cleaning on the list . Ha! Wrong 9:30 rolled around and the calls kept going to voicemail not answering calls I guess.Finally was able to reach Ms.Mayra and she had a unpleasant unprofessional tone and said that we mixed up the hours and that we had an appointment at 10 somewhere else and she would be there by 10? Huh? Wanted to give Ms. Mayra and her team business but this is not worth the time when you don't show up and try to put blame on the customer. Like I said don't bother with hiring her at all.

Mayra is easy to talk to, flexible in scheduling, and the cleaners always do an amazing job! They…read morerotate deep cleaning what needs a little extra TLC each month, and everything is left spotless. We look forward to crashing down on our couch and taking in that fresh, clean home feel every time!

I appreciate honesty rather than lies. If the job is not suited for you then please be upfront…read morerather than waste my time and energy. I'd give one star but, she did reschedule an estimate when I had an emergency.

Crystal was amazing from the moment she reached out to me initially to our appointment. Prices are…read morevery reasonable (and competitive compared to other quotes I had received) for the amount and quality of work she puts in. Not only did she clean the floors, dust, clean the bathroom and kitchen, etc., but she went above and beyond to rearrange some things in my apartment to open up space (something I wouldn't have thought about on my own) and make my place feel welcoming and more like home. I felt like I was entering a staged apartment when I entered and felt very happy with Crystal's work. Would highly recommend!

Always a pleasure waiting with A-1! I have used them quite a…read morefew times over the past two years for deep cleaning. Service and communication are great. The team is always on time giving updates on their ETA and walk through with you before departing. A good value for me.

I am leaving this review not because of the move-out cleaning itself (as that is still to be…read moredetermined and this will review will be updated accordingly, if necessary), but because of the deeply unprofessional, coercive, and ethically sloppy conduct of the owner/manager, Kimberly Gonzalez. I paid $150 upfront as agreed. Prior to the job, I was explicit--in writing--about my maximum budget and that any flexibility was conditional on being informed beforehand. Instead, once the team was already on site, the price began to escalate in real time. First, I was told the total needed to increase to $250 (an additional $100 over the $150 already paid). When I objected--because this exceeded what we had discussed--I was then pressured for "at least $50 more," framed as unavoidable because the workers were "overtime" and the clock was running. In other words: the terms changed after work had begun, and my consent was treated as irrelevant. The justification for this escalation was frankly bizarre. I was suddenly informed that the kitchen sink "drained straight to the bottom," implying a plumbing issue--and then implicitly accused of previously managing this with a bucket or bowl. Let me be clear: I have been accused of many things in my life, but secretly concealing a fictional plumbing failure with a bucket is not one of them. There was no known sink issue, and in any case, plumbing problems are not a cleaning surcharge, nor are they something a customer should be financially ambushed over mid-job. What followed crossed from unprofessional into coercive. I was repeatedly told that if I did not immediately pay more, Ms. Gonzalez would have to "come out of pocket," that there was "no time to go back and forth," and that payment later was not acceptable--despite the fact that the back-and-forth was initiated solely because the business changed the price after the service was underway. I was even asked who the homeowner was, an irrelevant and inappropriate question in context. At one point, Ms. Gonzalez explicitly stated that she does not care about bad reviews because she has plenty of good ones. So, respectfully: if you don't care, then here it is. Small businesses deserve support. Workers deserve to be paid. What customers do not deserve is to be pressured into paying more than agreed upon, blamed for unrelated household issues, and emotionally cornered into compliance while being told their prior boundaries no longer matter. I ultimately paid the additional amount simply to end the interaction. If you choose this company, understand this clearly: -- The initial price is not final once workers arrive -- New "issues" may appear without advance notice -- Budget ceilings may be disregarded mid-job -- Communication becomes pressurized and inappropriate Proceed with caution.

I had to cancel for lack of communication regarding and during the 4-6 hour window. If you don't…read moremind waiting all day and don't have anything else to do . . . Another company was able to clean instead and charged me half as much with an actual appointment time.

It has been months since Molly Maids came to our home. Months. Initial conversation with their…read morerep was inspiring and exciting. But, that was very short-lived when the two employees arrived. First, Molly Maids claims they use "environmentally friendly" products, which they did not. I was shocked that they were using Dawn dish soap to clean the toilets. Shocked! Then, as the so-called cleaning progressed, it became glaringly obvious that the two employees could not communicate at all with one another. At all! One of them spoke only Spanish (which I speak) and I helped her to communicate with her "partner?" OMG. WTF? Sending out two people to clean a home that cannot communicate with one another? What the HELL is this? Who is running this "side show" anyway? And that is precisely what it was. A "side show" of epic proportion. Aside from the "side show" - the cleaning was poor. And I mean poor. They did not even wipe down the lamps (pretty easy) and charged us an outrageously excessive amount of money that was off-the-chart unreasonable for such shoddy work. I will NEVER recommend this company or rehire again. NEVER EVER!!

Alma was responsive, did an in home estimate then came the next morning to clean…read more She did a great job, was very thorough. I have a house full of boys, dogs, and cats. It is overwhelming. I am thankful she contacted me and did such a great job.

From the owner: I offer profesional cleaning service. I pay attention to detail, I’m reliable, and trustworthy…read more I’ll be happy to keep your home clean!

Andrew is the best when it comes to cleaning floors. Whether it's tile, wood or carpet his work is…read moretop notch! He's got the best price in town too. Thanks again Andrew.

We replaced carpeting in 2 rooms and I decided to place an area rug I had in one of the rooms. The…read morearea rug had been in storage and needed a little care. Andrew came to the rescue to make sure it looked as new as the carpet that had been placed in the room. He took time to show me how to care for my new carpet and gave me plenty of tips to keep it looking nice and tending to small stains until I have need for him to come and clean the entire room. I really appreciate that level of attention. The other room has a wonderful wool carpet, so I really wanted to learn how to take care of it. I will always turn to CSC to care for my carpets.

Highly recommend Erica at Crystal Clean Housekeeping and Janitorial Service. She does an…read moreoutstanding job--thorough, dependable, and extremely professional. Her attention to detail and strong work ethic truly stand out. You can count on her to get the job done right, and the results exceed expectations.

Crystal Clean Housekeeping came out today and did an excellent job. They were very kind and had…read moreuplifting attitudes from the moment they arrived. They got straight to work and stayed focused the entire time, very efficient and thorough. What really stood out to me was their attention to detail and cleanliness standards. They use eco-friendly products, which I really appreciate, and they are very intentional about not mixing rags between areas like the bathroom and kitchen. That level of care made me feel comfortable knowing everything was being cleaned properly and safely. They were also very organized in how they worked, didn't waste time, and made sure everything looked and felt truly clean,not just surface-level. My home looks refreshed, smells great, and you can tell they take pride in their work. I would absolutely recommend their services to anyone looking for a reliable and detail-oriented housekeeping team.

my realtor recommended pomales cleaning to me when we were in the process of moving and I am so…read moreglad she did. My house was the cleanest it's ever been and HILDA is such a sweet lady and takes the time to make your house look amazing. can't wait to use her again!

They are the best cleaning service and I would highly recommend them! Hilda is very nice and…read morecommunicative! I've used other cleaning services in the past that are not as communicative and thorough as her! She is very mindful and makes sure we are happy with the work done. if you are in need of a cleaning service you will not regret booking with her. Thank you :)

Edith did an amazing job deep cleaning my home. She's a hard worker and I would recommend her for…read moreany cleaning needs. She's courteous and prompt.

She arrived promptly and asked what needed to be done. She doesn't speak or write English, best to…read moreuse Google translate voice feature, worked great. We asked her to do a move out/in cleaning and she did a fantastic job. She was reasonably priced as well! We were so impressed that we asked her to come back once a month.

Quality cleaning and super affordable. Thorough and pretty quick. House looked and smelled…read morefantastic. Thank you

I asked Elizabeth to clean 3 bathrooms and the living areas. She sort of cleaned 2 ( didn't do the…read moremirrors or toilet or clean the sink in 1 and there was still old toothpaste in the sink of the other bathroom she "cleaned"). She forgot about the 3rd bathroom. She didn't vacuum, wipe down tables or microwave. When confronted with these she told me I should have done a walk through and pointed everything out to her. I've never had a housekeeper that needed me to tell her to vacuum or empty trash cans. She initially agreed to reimburse me a portion of the money I sent her but then ghosted me. I can not in good conscious recommend her. I don't trust her and she did a terrible job.