I've had the fortune to work with this great operation for several years. Incredible customer…read moreservice, extremely knowledgeable, honest and trustworthy. I'd recommend this individual and company to anyone

I am posting a few details of a resent negative experience with SouthPoint…read more Property Management at My Garage Storage,17968 FM 2493, Flint, TX 75762, managed by Teresa Harris owner of SouthPoint Property Management. Miss Harris is not to be trusted with your personal information on any type of contract or documents. If you are a current or past tenant at My Garages, or any other business HOA that Harris is managing, check the shared documents feature on her SouthPoint website portal. Harris does not care enough about securing clients information, by double checking her entry, from ex-tenant removal, to setting up the new tenant accounts for the same unit numbers! Which is what happen in my situation dealing with Teresa Harris and her website portal. Harris is lacking detail oriented focus, while operating SouthPoint Property Man.AppFolio Software. Harris is getting confused to what contract goes on what unit and looses contract documents, like mine for unit 116, that I have paid rent on for months. Hence, causing a mass breach of personal data for the different companies Harris has been entrusted to manage. I have contracts on units 121, 122, 123, 116 for over a year at My Garages Business Center/ Self Storage, Flint TX. I was waiting for her to provide the lease document for 114 in May once the unit was made available and clean out. After numerous request Harris never posted a copy of my current unit 116 contract to the web portal or informed me of where my documents were posted and exposed on her website. After I informed the previous tenant that his personal information was exposed to my account on Harris website portal, I then texted Harris the same information and a copy of the tenants document on my account. Teresa Harris did remove the previous tenants personal contract, and finally posted one of my contracts of the combined lease for 121 - 123, a 60 Ft x 50 foot space of 3000 sq. Ft..Then she strangely post a duplicate of 121 - 123. I texted to ask her why she did not post 116 instead o, she sent a reply that hardly made any sense, that I leased 116 in a text!? I guess that man's she never produced a lease document for unit 116. Harris and myself have exchange many text messages and my attempt to give My Garages more lease income, has resulted in a extreamly negative experience for me, while dealing deal with Teresa Harris and her unprofessional and intolerable behavior. Last year, when I first moved in, I posted a five star review. After I have had a few interactions with Miss Harris, I now have a clear experience of how Harris handles herself in different situations. Now I reduced my review to 1 Star, I would post a negative 5 star if I could! Harris seems to be unsupervised by the corporation and this could be why Harris feels free to act out behaviors and unprofessional use of authority towards her employers tenants. Teresa Harris has decided I am not worthy in her opinion to lease 114 in addition to my other 4 units. It is apparent Harris does not want Tenants to expect any simply services or to expect her to prepare paper work properly and quickly. Harris prefers you just pay the rent and be invisable to her! Never expect any normal services that is provided by Flex properties and storage facilities. I have rent from many different companies in my life, this experience is by far the worst. Harris does not care about wasting tenate's time, by being unmotivated to lease and maintence My Garages property. Harris has no respect or desire to properly support the needs or just be kind and pleasant towards tenants instead of arrogant and rude. Miss Harris has a pattern in her behavior that once she feels you have annoyed her, she will use her power to dominate and bully you out of your leases or speak badly of you to other tenant's. She uses her position here to act like some kind of "macho female boss", deciding who she will pick and choose to lease a unit! This has happen to me while I was are waiting on her to do the paper work for unit 114 and several months ago when I leased 116. Harris is annoyed by me and decided to reject my lease for 114 and demanded I give her the key back and ordered me to stay in 116. Simply, Harris was acting out a power play to insult me and to attempt to flex her authority over my leases, so she could make the point; "that I needed to realize, that she controls everything and every person on this property"! Harris reminds you that she operates by her own rules, that she is in charged! Her behavior is to the point of discrimination and Narsisitic abuse! Harris does not practice the business mantra of; "take care of the customers you have" and they will provide the customers you need in the future! Harris now has taken her revenge to a serious and damaging new level of attack. Harris has posted on my door at unit 121 on May 31, at 7:30 PM, a non-renewal of my current 4 thousand Sq. Ft of leased space at My Garages in Flint,TX.

I went in for a tour and The Assistant Manager Yesenia was very rude she didn't even seem to care…read moreif I was interested in living there or not. She seems very annoyed that I wanted to see another layout of an apartment. I do not recommend these apartments! TERRIBLE STAFF!!!!

Cumberland Place is a gorgeous and well maintained community. The floor plans are very spacious and…read morethey rent for a great price!

Extremely Disappointing and Uncomfortable Experience…read more I had an extremely disappointing experience with this apartment community. My friend and I were treated in a way that felt discriminatory and racially motivated, and the situation escalated to the point where the police were called and we were accused of criminal trespassing. What was especially upsetting was how quickly the situation escalated and how we were treated compared to how we would expect any potential residents or visitors to be treated. We were made to feel unwelcome and as though we were automatically viewed as suspicious because of our appearance. Rather than communicating with us respectfully and attempting to resolve the situation, management involved law enforcement and treated us as though we were criminals. Being approached by police over an accusation of criminal trespassing was extremely upsetting and embarrassing, especially when we did not feel that we had been given a fair opportunity to understand or address the situation beforehand. The entire experience left me feeling uncomfortable and unwelcome at this property. I would strongly encourage anyone considering living here to be aware of how management handles situations involving potential residents and visitors. Everyone deserves to be treated with the same level of respect and professionalism regardless of their race or appearance. Unfortunately, that was not my experience here. I hope management takes this situation seriously and examines how these situations are handled in the future so that other people do not experience the same treatment.

Stay away from this joke of a complex. They wanted to change me increased rent, but Joe Shmoe off…read morethe street could get a cheaper rent than me who's been there 5 years! The pool was down for the majority of last summer. The clubhouse is subpar, with a pathetic computer room. The woman in the office to the right of the receptionist is a bitter hag. She's not old enough to be this bitter! If you want to get high off the devil's lettuce without having to buy any, you've come to the right place! There's so many on their patios smoking a big fat doobie that you'd better hope your job isn't drug testing! I'm glad I'm out of here. Deuces!

The lady in the front was very knowledgeable and kind, I just didn't like that if you have a felon…read morefrom 20 years ago that you cannot live there. I understand but why hold something from that long over someone head. Maybe I don't understand but I'm curious to know. People make mistakes it's the ones who keep making them that's the problem. But God bless them and whatever they are trying to achieve.

My son used to live at Brookhollow Apts for about 5 years. He moved to Dallas almost 5 yrs ago…read more Recently while shopping online, I accidentally had two packages shipped to him at this old address. The property manager Matthew is an exceptional person! He personally took care of having the boxes returned to the store and alleviated a huge headache for me as the store was not as cooperative in allowing me to change the address nor cancel the order. He cares so deeply about people and the property and is the most conscientious and helpful person. This is customer service that goes above and beyond!!!! My son loved living at this complex during his time in Tyler, because the complex was well taken care of, management was supportive and prompt in taking care of problems and the location is centrally located.