Francis picked me up in Kimball and drove me and my car to Sioux Falls. Not only was his service…read moregreat, his company on the drive was fantastic too! He went above and beyond in helping me once we got to the dealership in Sioux Falls too. Thank you!!

Do not, I repeat, Do not go here. Literally go anywhere else but here…read more Our bus was flooded, and we had to call someone to get it towed. A&R were the only ones we could get a hold of to help us at the time, and they came out when they could do get the bus out. The towing process was smooth, and those two men were very nice and did their job great. Then, everything changed. We followed the bus to the shop, and we headed in to talk to someone, figure out how much we owe and pay the bill. You know, normal things that you would do once you were provided a service. So we go inside the shop, and stand there for a while without anyone saying anything to us. Then someone asks what we need, and we let them know we are the bus people. One woman says "I think they are outside working on stuff still, and they will be inside soon". Then sits down and continues working. We sit there for probably 30-40 minutes without a single person saying anything to us, updating us on anything, or giving us ANY ANSWERS whatsoever. Then, a man comes out from the back. I read his name tag, and it happens to be the same name as the owner. I assume since he owns the business he would probably help us. He sits there staring out the window for a while, and then says "so you're the bus people, huh". We respond, and think ok someone is going to explain something. Then he kind of just sits there and says "yeah, that's what happens." Doesn't really say anything to us whatsoever. We inquire about the bill and his response "I still gotta work that out". So we ask about getting the water drained, and someone to check on the fluids. We ask him if they have time tomorrow to work on this, because it is urgent to get the fluids looked at before the engine is worthless. He assures us he has room for us and tells us he can squeeze us in to look at the bus the next day. He starts typing stuff on the computer, and doing things. We are thinking, oh he's probably trying to crunch the numbers to let us know how much we owe. . . then he helps 2 customers right in front of us, as we continue to wait. It's almost like he didn't want us to know anything, and we had to twist his arm to get any information. We have been sitting in there for about an hour at this point, maybe more. We go outside because we are confused, and want to even see where our bus is. So we go outside and are talking about what the hell is going on. Then the door shuts, and the owner is LOCKING US OUT. Yes, locking the door. So we ask where the bus is, and he says "I think it's across the street". He thinks its across the street? We ask about coming back tomorrow, and he tells us yes, come back tomorrow. This feels like an episode of Punk'd. It's unbelievable. So we are so tired, and sick of this guy we walk across the street, and still can't seem to find our bus. So we have to call him, again. Basically begging for answers at this point since that's difficult to give someone. He tells us the bus is locked behind a gate. Hmm, that's weird considering we never gave consent to that, asked you to do that, were told you were doing that, and have no access to all of our stuff inside. (We live in a converted school bus, and our lives are inside. You would think he would at least tell us this information so we could grab some things before going to our hotel). So he tells us someone can come unlock it. We wait, and nobody comes. So we have to walk back to the shop, and get on the of the people that helped tow us out to unlock the gate. (I am not making this up, this is all real) He unlocks the gate, and we go get some stuff out of the bus that we need. At this point its utterly shocking the way we have been treated, and it doesn't even feel real. So we go back to the hotel. The next morning my bf goes to talk to the owner, and HE IS OUT OF TOWN. The same guy that JUST told us to come back in the morning, and JUST told us that he would help us with the bus, and he had time to look at it. Everyone in the office starts laughing and making jokes about how they thought our bus was going to be dumped, and they didn't know we still wanted it. Literally the most unprofessional thing I have ever heard in my life. So my boyfriend is fed up, and comes back to the hotel to let me know what happens. We end up calling another mechanics shop, because at this point we don't want them near our bus, and we want our stuff away from them. They still don't have a bill for us at this point, which is insanity. So we arrange something with another shop. We have to walk back to the shop a 3rd time and this time we have to demand our bill, and get our bus out. The lady that was there was unsympathetic, didn't seem to care about us at all, and seemed extremely bothered that we even approached her. We tell her that we are not messing around anymore, we need our bill, we need it now, and we want our bus off of their property. Long story short, we had another company tow our bus off their property. CRIMINALS. Do not go.

Great customer service! A hiccup on our mid west RV cruise lead us to this awesome ford dealership…read more Everyone here was extremely nice. Frank legit is the man. Thank you for being so accommodating and amazing. We really appreciate y'all staying open after closing just so we can grab our stuff out the old Rv into the new one.

We had car issues driving through on our way to the Badlands and we were seen to immediately, even…read morewith no appointment. Much appreciated!!

My husband and I were traveling across country pulling our travel trailer from Illinois with…read moreCalifornia to be our final destination. We had a little mishap with our camper rubbing a curb stop at a gas station. We thought the damage was merely cosmetic. However, a few hours down the road, we had a tire blowout. We called roadside assistance, got the tired exchanged, new tire put on, and back on the road again to our first stop in Sioux Falls, SD. Next morning, we get on the road again, only to blowout the same tire!! At this point, we realized something more was wrong. Luckily for us, we were only a mile east from the exit for a very small town in SD called Kimball. While we were waiting for roadside assistance to arrive, a nice gentleman driving a van that advertised Overweg Repair stopped to see if we needed any assistance. We assured him we had assistance on the way, but thanked him for stopping to check on us. His shirt said his name was Dan. We later discovered he was the owner of Overweg Repair. When we realized that our front axle was most likely bent, we knew our journey could not continue until it was repaired. We limped into a little parking lot-like campground in Kimball called Parkway Campground, and gave Overweg Repair a call. Troy from there came to where we were, took a look at the camper and confirmed we needed a new axle. He went back to shop to see if he had what he needed to replace it. He called within an hour to see if we could come at 8am the next morning to get the work done. We were ecstatic! They did the repairs and had us back on the road before noon!! We couldn't believe it. We were so worried it would take days having to wait for parts to arrive. And the cost was extremely reasonable. Thanks to the team at Overweg, we were able to get back on the road quickly and continue our cross country journey vacation. We are so grateful. We would like to thank Troy, Corinne, and Tanya for all their assistance. They were awesome!

They were able to get us in and out quick after some of the tread came off one of our trailer tires.read more

We pulled into Mitchell with grinding brakes, and called up this shop because they had such good…read morereviews, particularly from people traveling through like us. I didn't realize till later how old the reviews are - the most recent is 2 years. Maybe new owners? They were able to get us in first thing in the morning. Later they called and recommended new tires, telling us it would still be done that day. It turned out that they ordered the wrong tires and we were stuck for another night. In addition, we had 4 small children at a campsite in 90+ degree heat with horseflies and other fun bugs making the poor kids go crazy. We asked for transportation to a motel 3 miles away and were told that there's a local taxi service we should look into. A kind camping neighbor noticed our predicament and shuttled us to the motel (two trips because we didn't all fit in their car!). The next day we called to check on our car and found that it was done. My husband asked if they could pick him up (to save him a 1.5 mile walk) and they said sure, they'd be right over in a van. What?!?! Apparently the van guy wasn't working the previous day (and no one else could drive it?). The work seems to be all in order- we've driven 100 miles today. And the price was fair.

I called this location for my son who is up there for college. They were to him and had his car in…read morethe shop within the hour! I can not thank you enough. What a relief to find such a great business from over 2 hours away! THANK YOU!!

this place amazing!!! they saved our day with knowledge, kindness, and quick thinking! we cant…read morethank you enough! GO HERE

Great repair place. Been coming here for years. Fair and honest people. Thanks TMA.read more

Called in with a question about moving hubs on a tractor, the guy to answer them was on break but…read morecalled back within half an hour and answered them. Thanks.

Excellent service and price. These guys, and gals, are about customer service, not just making…read moremoney. I actually saw them talk a gentleman man out of buying new tires. They pointed out the tires were in excellent condition, one just had a nail in it and just needed to be fixed. They saved him over $1000. It would have been an easy sale, but they did the right thing. Bravo

On a Sunday morning, we hit monster truck sized jump (frost heave?) on the interstate just 5 miles…read morefrom Kennebec, SD. We limped our camper trailer to the off ramp and the dirt lot at the Clark gas station... to discover we had a busted leaf spring on our Jayco 22ft trailer. After a google search, found a number for the one local auto shop, Charley's. They had an on call number and Jordan answered. Very kind. Very helpful. Gave advice. Came up with a plan for the next morning, when they opened back up. Crawled our way to the KOA just down the street (and happens to be conveniently located across the road from the auto shop...!) Jordan and all staff were incredibly polite, helpful, affordable, and efficient in helping us solve our SOS camper break. We are so appreciative.

Driving cross country from Seattle to NYC our Alfa Romeo Stelvio's low oil warning light comes on…read morein Rapid City, SD. Following our manual instructions for adding oil, the warning light goes off, infotainment shows good level. We drive approx. 1 hour and warning lights come on "excessive" oil!!! It's Sunday, we are 300+ miles from Sioux Falls (nearest authorized Alfa Romeo mechanic). AAA will tow but, only 1 of the 3 of us will be allowed to ride in the tow truck! Unacceptable!! Against all recommendations, we drive an additional 140 miles before we are scared to go on. At the Vivian Eastbound Rest stop, a worker gives us info on Charley's Welding & Auto Repair and their mechanic, Jordan as well as King's Inn that is within walking distance of the repair shop. Jordan answered and said he'll be able to do the oil change on Monday at 9:30 am. Nick, from King's Inn was able to accomodate us for the night. Nick also suggested Henriksen Auto Body Towing 24/7 in Presho. Dave Henriksen, owner, assures us that he'll get someone to tow us asap. In no time at all, Don, tow truck driver, shows up, tows our car, with all 3 of us to Charley's. We were told to leave the car in the yard. We get there and Jordan is at the shop!! Unbelivable!! On a Sunday, on his day off!! On Monday, the car is ready before 10am. Jordan, Don, Dave, & Nick you guys are AMAZING!! We truly appreciate all of you!! Highly recommend 100%. These guys are experts in their fields and their hearts are pure gold!!

When you call to make an appt to get your vehicle looked at, they are rude on the phone, and when…read moreyou get there, they seem just as rude. But after everything is said and done, they are really not that bad. The mechanics are super friendly.

From the owner: AC Service/Repair Alignments…read moreBatteries Brakes Farm Service Calls Tire Repair and Replacement Wheel Refinishing Tire Retreading and much more!

Took my vehicle in for an oil change and tire rotation. Two guys were standing outside. I went…read moreinside and looked for someone but no one was around. No vehicles in the service areas. Soon, though, one of the guys came in and asked if he could help me. I told him I needed an oil change and tire rotation. He took down all my information and I even gave him my cell number. I asked him to call me when it was done and I'd stop back to pick it up. After three hours and no phone calls I called them and ask if my vehicle was done. They said yes, It had been done for sometime. So I went out and paid the bill and started to leave when I noticed there was no oil change sticker in the top corner of my windshield. I went back in and told the guy that there was no oil change sticker in my car. He said that they are printed out automatically when the oil change is completed. I said there wasn't one in my car. He went over and checked the machine and said it wasn't left in the machine. He also said that he couldn't print out a new sticker. So I said why don't you just give me a sticker and I'll fill it out by hand, which he did. I did notice that they did not clean the windows nor vacuum out the vehicle like most of the other oil change places I've gone to do. Just sayin. Will I be back??? Probably not.