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    Lakeside Wine + Spirits

    4.6 (5 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 months ago

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    2 months ago

    My husband found my alcohol free beer here! It really does taste like a beer!! Always helpful and pleasant and informative people.

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    Bryan K.

    So glad to have you as a customer! Appreciate your review.

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    5 months ago

    Great friendly staff who are always helpful. Wide assortment of products with solid prices. I highly recommend

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    Bryan K.

    Thank you very much.

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    6 years ago

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    9 years ago

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    8 years ago

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    Ask the Community - Lakeside Wine + Spirits

    Brew Park - Front desk and shop

    Brew Park

    4.2(21 reviews)
    5.5 mi

    Great experience! You can either go in with your dog or sit in a waiting area that serves coffee,…read morefood and alcohol! Such a fun idea. The place was well kept and the staff are super attentive. There are 2 staff in the room to break up any dogs that need it. They are redirecting dogs and picking up after them as well. We felt like our pup was being very well taken care of. They have a dog menu too! There are multiple nights with themes or specials on food. We'll be back for sure!

    How leadership handles customer complaints will tell you everything you need to know about a brand…read more After "certified" groomer Kait Carlson injured our dog in 2 areas, never communicated this to us at pick up, (as I was later informed she should have,) our labradoodle developed an infection that led to $700+ additional vet visits/meds/supplies...(not to mention, by the looks and smell of it, we questioned if he'd even been shampooed at all on groom day). This happened in July, and I have been trying since then to have them meet me at least halfway with the expenses. However, after multiple attempts to address this and sending them my invoices, the Brew Park manager assured me that her upper leadership was still looking into things, but that there had been a "death in the family." I can respect a family loss and was patient, but after subsequent follow ups, I was given the same excuse each time, and never heard a word from "leadership". I followed up again last week, and finally heard from Jake Henninger (Director of Business and Staff Development,) 6 months after the fact, and the excuses abounded.....yes sorry, actually we had 2 deaths in the family, and oh, sorry we never got your (multiple) messages from the manager and by the way she doesn't work here anymore (convenient), and finally, the groomer just contracts with us (therefore, not really our problem). I explained that the services of their 3rd party/contracted affiliates are under their brand, but he didn't seem to care. Last week he said he'd agree to pay for the first vet visit ($130,) and I said I would also at least like a full refund for the grooming services plus tip ($200)... In total, this would be $330. He agreed to get back to me on "Monday" this week, after speaking to their groomer. He did not. So I followed up today and was met with more excuses (was waiting to receive the invoices from the vet, because they weren't attachments I could open...even though he was reading the invoices to me last week). Then, he tells me they will refund me $250. I told him this is not we'd discussed last week and asked him several times if he'd even spoken to the groomer but he refused to answer me. This is not even 50% of my out-of-pocket costs. Actually, the grooming service with the vet costs would be $900+! I can assure you, if you look at this place, they are making hand over fist. I let them know from the beginning I'm not "trying to get rich," off of this, but am asking for reasonable reimbursement. Yet in spite of them causing the issue, neglecting to tell me about the injuries, ignoring me for 6 months and blaming everyone and everything else, I've declined their offer and will be pursuing this in small claims court. A lot of unnecessary time wasted. Am I the only one, or does it seem like "customer service" has taken a complete nosedive since Covid? So disappointing.

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    Lakeside Wine + Spirits - beer_and_wine - Updated May 2026

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