My friend purchased a Global Outdoors 27" Wine Barrel Fire Pit a few years ago and it worked…read moreflawlessly until a short while ago when the flame wound not stay lit. She called the Global Outdoors customer support number prominently displayed on their website (that's the first sign you are dealing with a first class company) and spoke to support technician Charles, who quickly arranged to FedEx her at no cost some replacement parts. My friend had the parts installed but they didn't fix the problem, so she enlisted my help. Yesterday, through a series of phone calls, FaceTime and MMS messages, Charles diagnosed the problem and said he would FedEx us some new parts on Monday. I have never, ever experienced this level of personal customer service for a relatively inexpensive consumer product. If you ever have need for any of their array of outdoor products (see their website below), I highly recommend you give them a try. I'm confident you'll be glad you did. https://globaloutdoorsinc.com

I purchased a outdoor fire pit from a local company and had some issues trying to set it up and it…read moredid not come with the manual.. so I did some research on the internet and learn the global Outdoor Company could help. I spoke to Charles Dickerson who ask for receipt which I didn't have and told him I needed to find it but in the meantime we were trying to use our product and in the middle of setring it up. He told me in order for him to produce a manual I needed to produce a receipt. I told him I did not purchase the item from you and what difference does the receipt have to do with the manual. I called asked to speak to the store manager he said he is the warehouse manager and hung up. I called back requesting for the store manager and he hung up again. Desired Settlement: I want a manual for my product and apology

I purchase 3 products from New England Grill and Hearth. Worked with the owner as i live long…read moredistance from my second home in Rhode Island. The owner provided a best in class, service experience. He guided me through the many options of an indoor gas fireplace, an outdoor gas fireplace, and a gas grill that is connected to a gas line on my property. All three products were delivered to my home as they arrived in his store. Very happy with product and service!!

I have been a customer of this business for years, both in my personal capacity and as a design…read moreprofessional. The owner, Saleem Magriby, is the embodiment of why small independent businesses are the backbone of America, and why we need to support small businesses like his. NEG&H strives to provide the widest selection of quality in its Grill and hearth product offerings and best of all, service. When you have a problem, all you have to do is pick up the phone. Saleem is there, not some 20 year old behind the counter who doesn't know much about the products, to answer your questions and give you the best advice on solving your problem. The service they provide does not end when you sign the credit card slip, it marks the beginning. You can't go wrong here.

Went in to check on adjustable beds for my mother in law...there was only one salesperson working…read moreand she was busy with a customer when we arrived, so we waited a bit....finally she helped us and she was really nice. We found a mattress that my mother in law liked and when we got the quote, it was a bit higher than other places we had visited. The do not charge for delivery but their individual pieces are pricier than their competitors.

We have purchased a mattress, foundation, adjustable bed frame and a dining table and 6 chairs…read more Delivery, and set up were great, service was good. We also purchased an insurance policy on the dining set. We went back to the store to see if we could get the table repaired or replaced (their choice, per the insurance) we were told we'll call you. They may have, but if they did the number was not identifiable as Cardi's. We do not answer unknown numbers. At any rate, due to their not honoring their commitments, we will not give these guys any more money. We are unhappy!

I love shopping for my garden at places where they really care and are knowledgeable about what…read morekind of plants need to go wear and how to keep them healthy. The people that run this place do it with such care and grace it is a joy to shop here. The variety of plants is amazing and I was so happy to be able to get things for my magic garden.A divine collection of succulents. Well, worth the price to get plants that are healthy. It's a great value.

Saw this company in April 2019 RI Monthly magazine and managed to visit it today. High quality…read moreperennials, specializing in both North American varieties and natives specific to Rhode Island. I came here looking for native shade perennials and the staff was knowledgeable and helpful. Feels like a smaller establishment, prices are steep (hence only 4/5 stars) but I'm justifying it as supporting local instead of Home Depot or Lowe's.

This store is one of best gift stores in the area....the staff is welcoming and knowledgeable...the…read moreselection of items and gifts are excellent. You can find greeting cards, house plants, homemade ceramics, homemade jewelry, clothing, board games, books, etc...you name it....something for everybody. The layout of the store is very roomy and neatly organized. There's plenty of parking in a private lot and also on the street. Please check it out next time you are in the area...just a treasure !!!

I've seen the Purple Cow advertised time and time again in local theatre programs, but never had…read morethe chance to visit until a few days ago. Boy, am I glad I took the time to check them out! This is a fantastic little local business that redefines the concept of "shopping small" by offering a wide array of locally made products - everything from handmade clothing to soaps and creams. The next time you have a present to buy for someone, the Purple Cow should be the first stop you make. Speaking of presents, they even have a section of birthday and special occasion cards, which makes it an easy one stop shop for all your gifting needs. While a lot of the inventory tends to lean toward the yogi-earthy-crunchy set, they have a great section of toys and stuffed animals for the young and young at heart, plus a whole lot of classy jewelry that's also made by local artisans. The Purple Cow is a must visit if you find yourself in Wakefield, RI, and need to purchase a memorable gift for a loved one, or simply just want to browse around a truly wonderful small local business!

Installed a new mailbox after the last one had a door malfunction (rusted hinge). Replaced in bad…read morecold weather and it's a nice match to last one. Definitely consider other products.

Lots of cool wooden…read morethings. Walpole Woodworkers is a home and garden type of place that has an incredible selection of mundane but also unusual and unique items. Of course a lot of the stuff is wood, like fences, cool light posts and mail box poles, huge and elaborate play sets for kids, nice sheds, gazebos and pavilions, tables, chairs and stools and my favorite, little wooden bridges. I've always wanted a bridge in my back yard, just wish I had a stream or river to put it over. Walpole also has some very cool and creative gates, arbors, cupolas and lattice thingies. If you actually make it inside the store you will see gigantic and very impressive looking bird houses. These aren't just little boxes nailed to a pole but a seemingly endless variety of shapes and sizes for everything from humming birds to pterodactyls. Lots of bird baths so the avians in the houses can stay clean and cool spheres, thermometers, wind chimes, garden critters and great looking weather vanes. Even high quality basketball hoops and backboards. All kinds of things that you probably never thought of but once you see will desperately desire. Some of the stuff you can take home in your pocket, other things you need a huge truck to move. I love going here just to look around, I seem to find new things every time. Sure, a lot of the stuff is basically useless and unnecessary and this isn't Wal-Mart, the prices aren't cheap. But if you are looking for a bird house that probably has more room than most people's homes, an baroque and ornate moon gate, a fat little Hotai Buddha, a lighthouse weathervane or a cool but totally useless and frivolous little bridge, this is the place.

had a great experience with Josh A. at the Middletown R.I. store!…read moreHe was friendly and knowledgeable. He actually made my experience very easy! I would recommend him to anyone interested in purchasing a mattress and accessories !! Thanks Josh!!

Bought a new mattress today and had a great experience with Bob F. He helped point us in the right…read moredirection, carefully explaining considerations with several mattresses that were in our comfort level and price range. He took a very thoughtful approach, helping us find the right mattress for us and was patient as we took the time picking between the final two. Would highly recommend and will definitely come back for our next mattress. Thanks Bob!

One of my favorite shops in Newport. They are a little off the beaten path but well worth visiting…read more I pick up a hand made flowerpot every time I visit!

Just love this little place. Tucked on a side street with the most cutest and different curations…read moreto be discovered. You never know what you will find. This past fall I found vintage concrete seagulls - I bought one and went back for the other 2. I love them! The owner has a beautiful sense of style, and I swear my blood pressure drops to normal as soon as I enter. It is so relaxing and beautiful! Updated: Just revisited again on Father's Day. Purchased Ostrich feather duster and a pretty hand thrown white ruffled edge clay plant pot. I l o v e this oasis. The building and interior is a little spot in paradise and I always look forward to visiting and browsing. The owner is so very nice, and she wraps each item you purchase in such a special way. If you are in the Newport RI area, this is a store you will enjoy!

Nico Scout is one of my favorite stores in the entire universe. A visit to the store is like the…read morebest treat ever. I was long overdue for a treat, so I paid Amber a visit this past weekend & my heart grew three sizes that day. I heart Amber, her energy, her taste, her philosophies, her creativity, & her genuine, infectious laugh. Every bit of Nico Scout reflects Amber & every bit of Amber is reflected in Nico Scout. What a selection of products! When I don't know what to get someone as a gift, I go to Nico Scout. Amber has done the hard work of thinking & collecting & curating, so that I can just show up & get inspired. I always find something for someone, & it's usually something I never knew existed. Last year I found an incredible book in the store about Black American musicians & the conception of jazz. I didn't know this book existed & didn't know I needed it until I saw it. It came home with me, of course, & was a perfect gift for a good friend of mine. Books, clothes, knick knacks, art, pottery, plants, homewares, etc. There is so much goodness here, running the entire gamut of price. There's something for every person & every budget here. I am so glad this little paradise exists & I can't wait to see what Amber has in store for 2025 - I hear that workshops might be on the horizon? Sign me up, please.

I recently learned I'm on the Yelp Elite team....I was clueless on what this meant until I decided…read moreto start my journey at Nico Scout by RSVPing to their invitation to see the shop. Absolutely enjoyable experience!! This adorable and thoughtful shop has so much to offer!! Truly unique, hand crafted, fabulous books with varied cultural content-I could have purchased every cookbook there!! So much fun to explore! I had to have their cat mini purse!! I highly recommend shopping here for unique and thoughtful gifts!