I was always against hospice because of what happened 20 years ago to my grandparents however we…read moreused hospice for my dad this past week and I had the best experience that could be had in the situation we were in Brenda Jackson one of the RN nurses was amazing. She came and helped me get my dad all cleaned up and comfortable so he could rest and the Social Worker went above and beyond his duties to help me, I just want to give the whole team a big thank you. You help me in a time of need and I will forever. Be grateful to you. I feel hospice has come a long way and it has a made a better name for their self with the team. They have working now again thank you guys for your compassion in this difficult time.

The administration with this company has been dreadful. The nurses themselves have been great but…read morethe communication with administration is abysmal. I was supposed to have nursing visits five days a week which were scheduled and I had no help over the weekend and no nurses showed up. We made five calls in one day and still no one showed up or returned to any of the calls. My supplies were ordered and what came wasn't even anything that was ordered. I clearly received somebody else's order. That was a week ago and I still have not received my supplies and the supplies that came are still sitting in my home. I called the Medline company as well as compasses and nobody has resolved the problem. A supervisor my husband spoke to was actually rude and basically told us to find help elsewhere when my husband said that if we couldn't get some response, he would file a complaint with the Department of managed-care. This has been so frustrating. Another reason why I can't stand Providence. Their doctors and nursing staff are wonderful, but the administration is terrible.

Did not follow through on the services that they promised in the contract. No nurse visits, no…read morebaths and no comfort medication for pain. A complete failure.

Loved the staff assigned to my sister. They were very personable, attentive, detailed with her care…read morequality and keeping her clean. I didn't care for the care she received from the caretakers that came on the weekends. Didn't like the communication, care quality, or attentiveness with her or family members.

I brought my father here as an interim solution while I was getting my home ready for home hospice…read more The nurse and aid had a horrible attitude! They also had a terrible bedside manner was supposed to give my father his meds and instead told me they're not giving him his medicine they had not fed him and left him soiled in his bed. He had a stroke and was a bit out of it and could not speak up for himself until my mother got there. I immediately pulled him out and brought him home where he passed with love and kindness. I understand this is a place to pass however, for God sakes please do as the family requests or go find another profession. Karma never sleeps!

I write this because you are in my situation and you need to hear from someone who has gone before…read moreyou and has nothing to lose by telling you the truth. I was in the hospital with my 98 year mother for 3 weeks (for the last time) and was told that she needed to be moved to a hospice facility. They handed me 3 sheets of paper with 12 names on each sheet and said please choose and we cannot make a recommendation. So, I looked up reviews to help and there is really nothing of substance except typical fake 5 star reviews with "lovely place" or a 1 star stupid reviews with things like "bad sofa". Not helpful when I need to know that the woman who brought me into this world 62 years ago needs me to help her leave this world. Take your loved one to Carpenter House in River Ridge. Trust me. Do not think about it anymore. Don't worry that you might make the wrong decision. Take them to Carpenter House and your burden will be lifted. Mine was. I won't bore you with the 4 other places I met with their representatives, listened to their bs, visited their facilities, blah, blah, blah. Carpenter House is THE only one you should consider. From the moment the ambulance took mom there at 9:00 at night from East Jefferson Hospital they were wonderful, supportive, eager and capable to ease her discomfort. We spent 3 days there and I was there 22 hours a day (I went home to shower). I watched them with my mom; they explained everything I wanted and needed to know...what is happening with her, why it's happening and what I could expect. Their level of care was unlike anything I have ever seen in a medical facility and I could not have been more impressed with Terrence, Lourdes, Daphne, Ahsaki, Cathy and Carol. I truly believe that hospice is their calling and I thank them from the bottom of my heart. The facility is tucked away from traffic, dramatically clean, spacious and the absolute perfect place for your loved one who cannot make this decision for themselves. Carpenter House is the right decision. Good luck and may God bless you.

My father in law required hospice for end of life care. My mother in law was overwhelmed and needed…read moreguidance in finding a hospice provider. We didn't have a true reference other than a doctor who said he was familiar with Notre Dame and positive Google reviews. We ended up taking a shot with Notre Dame and were absolutely amazed by the professionalism, warmth and caring of every individual worked with. The level of detail and the reassurance they gave my mother in law was priceless. I cannot say enough about the service they provided for my loved ones. Hospice is truly the most selfless service around and I would argue that his care through them far exceeded what he experienced in the hospital. Thank you all for bringing peace and dignity to my father in law in his last days.

The hospice doctor lied to the funeral director about the timelines he would sign and send the…read moredeath certificate. I had to call twice after to try and expedite this process. This did not work and now the service has to be moved, my aunt will miss her own brothers funeral, and my sister may not be able to get in town. This company is very unprofessional and not at all concerned about families after their loss. I was told numerous times that the social worker would contact us after my dad expires. Still haven't heard from them. After your loved one dies, Notre Dame will not do what they promise.

Please DO NOT use this company! I have used this company 6…read moreyears before they were good. Service awful, first nurse sent out to set up. Awful, lost ball. Granted it was late in the night. Looked like her first night on job. Supplies not delivered. Nurse came in and out, no help. Weekend phone calls left unanswered for hours. Dealing with death hours are unacceptable! Nurse Aides sent out to bathe would not show up. Company told me on 3 occasions workers had car trouble. Mailed out supplies after patient passed. Unbelievable.. Owner of this company needs to be ashamed! Management needs re working! Death Certificate was not even signed. Company had to be notified 6 weeks later by family! The excuse Dr was new. SAD EXCUSES FOR POOR WORK ETHIC

they forced me to put one star but my opinion is 0 absolute 0. They called me everyday for six…read moreweeks until insurance starting paying for cpap services. Literally harassed me about wearing it. Then once insurance starting paying not one check up. Ordered replacement parts three different times and never got them. Called to speak to manager to get help, no call back. Cpap machine useless at this point. Still billing insurance though. Equipment was ok, service is absolutely the worst. Sorry, I always Like to give people the benefit of the doubt but they just don't seem to care about the patient just the paycheck.

Going on 2 1/2 years now and Customer Service still sucks, From day one we had to guess how her…read moreBy- Pap machine works, no service personal ever came to our home, explained constant air leaks. 2 failed machines, probably refurbished. My wife has to call them every single time her supplies are due. Recently, our cardiologist said she had an 6 sec pause in her heart, due to poor sleep quality, or I'll fitting mask. Progression now she has a Pacemaker. The employees seem angry, bothered by our concerns, and stand offish, The y can't possibly be more upset than the suffering patient. I'm watching my wife health deteriorate, and not one of them shows genuine concern, will be seeking different company, or possible legal council. Sincerely, Chris​​​

Second to none in terms of compassion, and quality of care. Every staff member we encountered has…read moreshown excellence and efficiency in the service they provided. Our Mother and our family always treated with patience, kindness and respect. 100% would recommend to any family in need of a hospice service.

From the owner: At Anvoi Health, our goal is to assist patients with a peaceful transition through the last and…read moremost important chapters of their lives. Anvoi is a palliative and hospice care company that services the Orleans, Jefferson, St. Charles, St. James, St. John, St. Bernard, Tangipahoa, St. Tammany, and Plaquemines Parishes, and we offer 24 hour on-call services. Our experienced physicians, nurses, and caregivers provide the best quality individualized care to our patients and their families. Contact our Metairie office today to discuss a personalized plan of care for you or your loved one.

We do not have enough good things to say about this facility so far. We came in looking for a…read moreplace to care for my father in law on short notice. L.J. was great at explaining the process and the costs. When the assessment showed that we needed to move to memory care, the staff handled it without a hitch. Everyone there has been kind, professional and seem genuinly glad to be there. The facility is spotless, the menu for meals is impressive and the range of activities seems very impressive. We are very glad that we made the decision to let Sunrise of Metairie help take care of our family member.

We toured the facility this week to see if it would be somewhere to put our Mother…read more We met with LJ Canal DOS and he was wonderful. He answered all of our questions and then some. The facility was super inviting and clean. The rooms were spacious and the staff was lovely. I would highly recommend to anyone with aging parents.