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    Lakeside Financial Group

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Lakeside Financial Group

    Insurance planning

    Investment management

    Life insurance

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    Brian Budil - State Farm Insurance Agent - State Farm Agent

    Brian Budil - State Farm Insurance Agent

    (11 reviews)

    Avoid at all costs. Deceptive and untrustworthy…read more The only positive point in our experience with State Farm was when they were pitching us the plans. From there is went downhill quickly. We signed up for Auto Insurance, Classic Auto Insurance, and a renters policy. After we signed the papers and paid the premium... 1st: we received a phone call from office stating that we did not qualify for a discount previously agreed too, the premium went up over $100 a year. This should have been enough and we should have backed out at this time. Bait and switch anyone? 2nd: at the time of writing and signing the policy my wife's Drivers License was expired. This was not a problem when they are taking your money. We received another call asking if it was expired and telling us we need to come in and show the new one. We had it renewed but did not get a chance to come in to the office, no time limit was set on this request. 3rd: One of the auto policies was sold to us as "unlimited mileage" and in fact we received a phone call stating that it was, in fact, a limited mileage policy. I double checked with the agent (name: Noe) that this was unlimited mileage before signing the paper. When I asked what the limit was, he could not tell me. I told him to find out and call me back. I called him three times, he was always not available, and never returned my calls. The fourth time I spoke with the manager. What Insurance company does not return your calls? why can't you tell me what the mileage restriction is? Why wasn't this disclosed at the time of the policy signing? She stated that she was sorry, the mileage limit was 2500 a YEAR. she did offer to change the policy to unlimited, it would ONLY cost DOUBLE the premium! no thank you I said. She said she would have Noe call me, he never did (surprise surprise). 4th: Today we get a letter from State Farm stating the policy is canceled because of an unacceptable risk, I turned right at a stop sign and got a ticket, and they cannot find ANY record of a VALID drivers license for my wife... She has a valid drivers license, they stated they cannot find it going through the secretary of state. I call bullsh!t on this. It is truly sad. We THOUGHT that going through a local business (or at least office) with local people working we were doing a good thing, and we THOUGHT that the policies we were buying were sold to us truthfully. In fact, the Agent was eager to sell us policies he either: -Did not understand and just wanted his commission or -Did understand it, sold us on a bait and switch, and tried to pull a scam. Either way it is crappy. When we sit down, I ask questions and you answer them, we agree, shake hands, and exchange money, IT IS DONE, OVER, the DEAL HAS BEEN MADE. Coming back to the table, changing the rules, and asking for more money is textbook slime-ball sleaze sales. Harsh but true. These are not PEOPLE I would expect anyone to do business with. I have friends that I discovered (after i paid) go through this office for insurance. They said the SAME BS went with them. I will be pushing everyone I know, meet, or otherwise come across to NOT USE STATE FARM for any insurance, anytime, under any circumstances. The ONE value you NEED in your insurance company is TRUST and these people deserve NONE. I will be going back to Progressive, the not local, internet based company that I TRUST.

    I work with James at Brian Budil's office, and he is just amazing. We have moved everything under…read moreState Farm. I highly recommend this team.

    Mary Ann Koval - State Farm Insurance Agent - State Farm Agent

    Mary Ann Koval - State Farm Insurance Agent

    (10 reviews)

    I'm honestly a bit shocked by the other reviews here. My family and I have been using State Farm…read morethrough Mary Ann for probably 30+ years now. The only reason I say probably is because I'm not exactly sure how long my parents have been going through her, but I do know that they still do. My parents, myself, my family, my siblings, my company, and their companies have ALL used Mary Ann for our auto, home, umbrella, commercial building insurance. In every instance and interaction, Mary Ann and her team have been honest, friendly and easy to work with. Are the other reviews based on State Farm or Mary Ann Koval and her team? Lastly, I do want to say that about 2-3 years ago, we tried to switch to a cheaper insurance carrier. Mary Ann and her team were professional and said that we would be welcome back at any time. After a year with "the other insurance company" our rates skyrocketed and coverage was worse. We went back to SF an Mary Ann. They're not the cheapest, but they're the best.

    I've been with Mary Ann Koval for over 30 years. I do NOT stay with people who are incompetent…read more Mary Ann has ALWAYS provided nothing less than A+ service. Her team is the same. I have dealt with ALL of her team over the years. They know what they're doing, and I never wonder if they'll be my advocate because that is all they have ever been for me. Could I find cheaper insurance? Of course, but my experiences have taught me that el-cheapo is not the way to go when it comes to auto or home insurance.

    Lakeside Financial Group - insurance - Updated May 2026

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