You know how sometimes you try to look for something great about a place or business? This was not…read morethe case here. Greatness is just there at Lake Norman Marina. From the quality boats, pricing, customer service and safety awareness. I had the pleasure of working with Hank and Burton and believe me when I tell you these are some genuinely awesome and knowledgeable guys. I brought out some of co-workers and family and everyone enjoyed themselves the WHOLE TIME. We will definitely be revisiting. Being from Atlanta and moving to Charlotte, this experience just made it one step easier to call it home away from home.

We bought a new boat from Lake Norman Marina. We worked with Chris Tyrolt who was so kind and…read moreprofessional, extremely patient while he helped us build a dream boat and easy to work with through every step of this tedious process. He made this purchase most enjoyable. The boat is gorgeous. Jason who helped us in financing was professional, knowledgeable, and also a joy to work with. David was knowledgeable and patient as he gave us an expert tutorial. Burt was there to assist in getting our boat home and safely tucked away. He was amazing in giving us additional instruction that was very much appreciated. This team is to be praised for their efforts and all their heartfelt genuine care. We have never had such a seamless experience as this making a large purchase. They are truly a great group of gentleman and our experience with this company was unsurpassed. Thank you kindly!

Chase did a fantastic job on a difficult repair on our wakeboard tower. Really appreciate their…read morethoughtfulness and approach to doing things right! Matt and the front office staff were really communicative during the entire process, awesome experience all around

I have had a really great experience working with Matt the senior service manager at Westport…read moreMarina. I have found Matt to be honest, reliable, dependable, and more than fair with me. Matt explained the repair needed for my boat and presented me with a detailed estimate which was reasonable for the work needed and then had his very capable master service technician complete the work under budget! WOW, who does that? The service technician "Chase" did a really great job with attention to detail! In addition to that Matt and Chase both took me out on the boat for a shake down cruise, a sea trial if you will and put the boat through it's paces to demonstrate the work done! I am so pleased with the way I was treated, I will be using them for future service work. Thank you both Matt and Chase for the fine work you've done for me! Thank you, djpitre

We are first time boat owners and started storing our boat at Mountain Creek after new ownership…read moretook over. Charlie and his team are PHENOMENAL. The pricing is so reasonable for what you get - they are incredibly welcoming and helpful. We had a 10/10 experience taking our boat out this summer every single time and all of our interactions with all employees were super positive. Couldn't recommend them more!

New management really making a difference. Everyone is helpful and doing a great job getting my…read moreboat out and ready for the day on the water.

We are on our third season of being a member of lake Norman boat club. After being boat owners for…read more10 years, we are so happy we decided to go with this boat club and have no regrets. They have top notch boats that are brand new every season, great customer service and the availability to get boats is fantastic. John runs this boat club impeccably and we plan to stay for many years to come! Thank for all of the great boating seasons with you all, we plan to have many more!

We have been members at Lake Norman Boat Club for just over a year now and are so happy with our…read moredecision to join. As novice boaters, we felt very prepared to navigate the lake and engage in water sports due to the outstanding on the water training that we received. The variety of boats is perfect. We love to surf and the Malibus are top notch as far as making the best wave. The Cobalts are the ideal cruising boat and when we want to take our dogs along for a ride we love the Bennington tri-toons. The boats are new EVERY YEAR and they are kept in excellent condition throughout the season. The size of the club is perfect - everyone knows your name and makes sure that you have everything you need for a fun day on Lake Norman. John Gillette and his staff bend over backwards to ensure that the members are having the best possible boating experience.

Everything!!! Lousy customer service, inept servicing of our boat, left our boat out uncovered…read moreafter lying that it was inside. All of that to have our boat for 4 months, spending $4,000 dollars , 4-5 trips back and forth (one time no one had the key, the other times my husband asked to do a test drive and the boat engine failed - wouldn't someone have driven it to see if problem was fixed???). Warning - do not have your boat repaired there!!! Also after asking to speak to manager - no response. Their loss as we bought our boat from them and now wouldn't step foot in their showroom to buy another.

I purchased my boat from the boat rack (Steve) back in 2017. The purchase experience went very…read morewell. Fast forward three years and we decide to sell. I called Steve and easily made arrangements for the boat rack to list my boat for sale and handle the entire deal. Within days I am notified that my boat has been sold, the transaction went very well and I am hopeful that the buyer would say the same. I did store my boat at the boat rack marina and it was serviced there as well. I found the team at the marina to be tremendous. Thanks to all.

We had a great time. The guys were awesome. Unfortunately a storm rolled in while we were out, and…read morethe guy in charge gave us a small refund to adjust for the time lost. We were happy without the adjustment, but the display of terrific customer service and honesty made the experience even better. Lake Norman is beautiful and these guys will be the service we use anytime we're in the area from now on!

Great experience for our first time on Lake Norman. We did a 2 day boat rental, was ready when we…read morearrived and the kids helping us were thorough. Boat was a little "used" but you get what you pay for, the prices were pretty reasonable. Enjoyed checking out the sights and eating lunch waterfront. Boat was key for this visit!

You have previous members that like to set people up. By this i mean 18 years before i walked dogs…read morepast your club before and then your members went and fired me from that job unprofessionalably and then we i went to work for you recently the same group of members came and removed me. I believe there a clause in the 18 years one, but i understand that i wasnt fast enough nor willing to test your life insurance policy by running down your atep dark steps with heavy plates in hand.

I've been a boater for over 20 years, and have had the pleasure of belonging to some of the nicest…read moreyacht clubs on the Great Lakes. One of the main highlights these yacht clubs all share is the quality and high level staff and management to make your visit memorable. Well, unfortunately this isn't something the Peninsula Yacht Club shares with them. I've recent resigned my membership and have shipped my boat back to the service I'm accustom to on the Great Lakes. I've never experienced such poor leadership and management while paying for a membership in my 20+ years of boating. Let me begin by saying Kathee Dishner and her lack of visibility of being the General Manager at PYC and the fact she makes no effort getting to know her members is a disgrace to this yacht club and the paying members. She is 100% the reason I resigned after being a member for 5 years. Safe Harbor should be concerned and should reevaluate their choice in having her lead PYC if they are trying to retain members and grow their business. In January 2023 I witnessed Kathee Dishner and her staff engaged in a gross and inappropriate confrontation with multiple members in the lobby after these said members had a 20+ attendee surprise birthday party in their bar. Once again there was no appreciation displayed for our patronage and after this incident many of us never returned to use the amenities of the club. Secondly, I've never experienced the amount of employee turnover at a club that I have at PYC. This is a direct reflection of the poor management and their lack of appreciation for the young men and women who are there to service the PYC members. I do have to pay respect to Mr. Harry Smith who is the marina manager. He and his staff are clearly hands above the shining stars at PYC. They are always there to help in any fashion. Although, Safe Harbor has spent a massive amount of money updating and renovating their clubhouse there has been zero invested in the marina itself other than new gates that never work correctly. The docks themselves have structural issues, the electricity on M-Dock is far underpowered for the size and amount of boats and this has been brought to their attention with no concern. Every month your electric bill is incorrect and multiple customer boats have had electrical component failures due to poor power conditions. I would highly NOT recommend PYC if you are looking for a place that will provide you with great service where you are valued as a member.

Great staff! Prime location! Reasonably priced. A win-win! They go above and beyond. The trailer…read morestorage and dry dock tinker area are pluses.

From the owner: A longtime staple on Lake Norman, River City Marina was acquired by BlueGate Boat & RV Storage in…read more2022, bringing high-quality storage solutions, boating knowledge, and superior customer service to this well-placed boat facility. River City Marina proudly serves Iredell County, Catawba County, and the local Mooresville community by offering dry stack boat storage and launching services. Find a new home for your favorite toy, and let us help you make the most of Lake Norman.

Excellent work! They built a fantastic dock for our community. They were very responsive,…read morecourteous, and meticulous about their work. Highly recommend to anyone looking for a dock builder.

Would definitely NOT recommend. Had them do shoreline, dock and stone stairs into water. Shoddy…read moreworkmanship on dock that required another company to repair, skimped and did not finish stone along shoreline as contracted. Last straw was when massive stone stairs I paid a fortune for them to install began to skew and shift a within a few years after installation. They took forever to respond, showed no interest in fixing the problem, after repeated attempts to get them to at least look at the problem they told me to have another company fix it, then gave me an estimate for over 4K if I wanted them to fix the shifted stairs! Very poor communication throughout. Very sorry to have used this company

They have more bad reviews than good reviews for a reason. Trust me when I say it's been nothing…read morebut a headache dealing with this company. John and berry are friendly but not honest or good business men in my opinion. Day 1. Showed us s boat they weren't ready to sell / should I say didn't have s title too. After the loan went through they called us to explain they might not get the title for weeks and they can get the title to the trailer for a few weeks either. They gave zero discount. They took the trailer out of the financing and wanted me to pay cash on top of paying 3300.00 down already. After a few times of taking it on the lake one of the injectors broke. They had to seen this before the sale or didn't do a inspection. Thank god I paid extra for warranty on the engines because they won't even fix it. They referred another company. DONT WASTE YOUR TIME ON A USED BOAT HERE.

Sketchy business practices! Do NOT use this dealership!!!!…read more They are not honest if you consign a boat to sell with them. Use at your own risk!!!! They have no records of paperwork for the sale of your boat! Their contract is inadequate and they will sell your boat to another party without notifying you, when you have the legal title and are carrying the Insurance!