We found Thumbtack which is an app for customers to find highly rated contractors.
After reviewing several quotes we decided to go with Tahsin and the company he worked for as he was super prompt with responses, and on top of the 8 ball for communication.
He promised the roof expansion would be done before we have our party on 9/4/2021. That said, he promised me that anything they break or damage they will fix no problem or questions asked.
7/16/21 - Semis came and delivered lumber to our home, Blocking the garages so we couldn't hey cars out. I happen to be home and had them move everything so it was organized for the company. They didn't tell me when lumber was coming or what to expect. This is when things started turning downhill.
Tahsin texted me saying he has bumped me up and the crew can start earlier. They will arrive the next day by noon. I took off work, was home all day no one showed up. I texted him asking where they were, and supposedly they had a flat tire and couldn't make it. However, the following Monday one of the guys on site told me that several guys didn't want to continue to work that day or show up. There wasn't a flat tire.
Finally the following week day crew showed up and didn't put down any Matt's on the brand new paver patio, quartz countertops, or anything. They scratched everything that we just had installed.
Upon removing the can lights off the soffits on our brand new house they also, broke them, and shorted out half the house from electric.
To top things off the guys were standing on the countertops in our outdoor living space with ladders. I told them to get off and they didn't listen or respect my wishes!!
To top things off I was building a red cedar raised planter box myself in which the crews used my lumber for the build. Now what? How can I use my red cedar which is super expensive to replace and these guys don't want responsibility.
Another big part is our 6"x6" red cedar posts are ruined because the guys tore the nails out instead of carefully doing it ripped the post wood so Theres a huge gouge in the wood. Super noticeable.
I have over 80 pictures, videos of over $10,000 in damages caused by this reckless, inconsiderate crew that came out.
I called the company several times during the project, never got a call back. I've emailed them no response. We owe a balance and won't be paying it as it's coming off what they owe me In damages. I've offered them a sweet deal to exchange the rest for simple tasks we want done and the response they tell me is be reasonable. My offer to swap out balance due is less in value than what damage they have already caused.
However, Tahsin and Juan say they can't eat the cost of this and supposedly I'm being unreasonable.
- Electricians came out to fix our home that costed us near $1,200
- Countertops guys came out to fix the joints, scratches, re-polish the EV countertops $800
- Brick damages are over $6,450 as you can't fix scratches. Bricks can't be sanded down they have to be replaced.
- Broken can lights $60
- Didn't reinstall the bistro lights with cable to hold it up. $400
- Didn't re-install our outdoor house speakers, also lost a few ends that hold them on when removed by the company.
Tahsin told me 2 weeks ago that he wanted to meet me on site last week to discuss everything. He blew me off, however Juan the Forman showed up. He told me based on everything I pointed out to be reasonable with him. I said, I am. If I was the typical customer I'd demand a refund.
Juan said he will call me that evening to let me know if things can work out or not. Never did.
Tahsin promised to work things out by Today 8/10/2021 and hasn't. He's insisting to meet me again on site with Juan, again to waste time, my time off work, valuable time for mistakes they created.
Buyers beware!! Document, document, document!! They don't care about damages or care to fix them. read more