The prices of frames are outlandish and honestly gawdy. Poor customer service. Poorly trained…read morestaff. Since Susan Lake is no longer managing the business, it has gone down hill. Looking for a new optometrist.

due to a previous eye condition, I had been instructed to always to see an ophthalmologist, not an…read moreoptometrist. I called for an appointment with an ophthalmologist and was told I had to see the optometrist and get a referral. The optometrist seemed to be in a hurry and responded in an unprofessional manner to an inquiry. I was given a referral for an ophthalmologist and the first appointment available which was 6 weeks out. When I showed up for my appointment, I was informed that it had been canceled, but no one had notified me.

Needed a fix on my glasses and they got it done in minutes. Another plus is they don't charge for…read moreminor fixes.

Very pleased with the service I received from Dr. Krystal Matson and staff! Very friendly and…read moreknowledgeable. Got me taken care of quickly. Would highly recommend to anyone looking to make an appointment

GARDEN CENTER: Literally a minute after walking out of the Garden Center from buying $100 worth of…read morevegetables to plant...noticed one was broken and asked if we could swap it out. A girl met is at the gate and blocked us from coming back in...directing us we HAD to go to Customer Service to do a "proper return" on the other side of the store. Bummer.

Great place to shop. Nicely arranged store and easy to find items. Guess we will be going back for…read moreyears until something better comes along

Service was acceptable but prices border on robbery. $815…read morefor examination and a pair of glasses. Exact same frames and lenses for $385 at Walmart. Mark up is obnoxious.

I called for an appointment at the Warrensburg location and I was told that it was only by…read morereferral; it was explained that I had to get a referral from my physician to get an appointment. I asked if this had to do with insurance and was told that it had to do with limited space. Seriously?