Anyone who knows me can tell you that I love my dogs Elly and Barkley. When we travel on extended…read morestay we AWAYS give our dogs the gift of staying Granny's! They hate to come home and I know they are being taken care of as well if not better than at home. Great for smaller dogs. Fantastic fenced in area to run and explore. Granny Michele genuinely loves dogs and treats them as if they were her own. I sincerely appreciate having Granny available to watch Elly and Barkley

Our dogs are part of Michele's family/pack! We trust her with our fur kids at all times - for…read moreeverything from walks to day care to long-term stays. I highly recommend Granny's to anyone looking for quality pet care in the Lansing area

Sasha is awesome! My boy Mars loves their time together! She has been on time snd professional…read moresince day 1.

Let me first say that Sasha will be the only dog sitter I go to from now on!…read more So I was out of state for 3 weeks during the holiday and needed someone to take care of my 10 m/o Shiba Inu (Bim). It was a long period, so I was really considerate and careful when choosing the dog sitter. Then I met Sasha and she completely gained my trust! She offered to meet before the actual date to get to know my pup. She took the schedule and every instruction I gave her seriously and she stick to it! I honestly can not do a better job myself. Of course Sasha gave me up to date on my puppy everyday (she took amazing pictures lol). Tbh I was even a bit jealous to see Bim having so much fun with her :D One HUGE bonus point: Bim actually gets better with commands and he even learns some new tricks!!

Love this place. The girls take such great care of our dogs. I'm not sure I want to give such a…read moregreat review as it is already difficult to get in on busy weekends. Great services all around...daycare, boarding and grooming. Our dogs come home exhausted from playing so much in a day. Prices are very reasonable and the accommodations are more than ample for all canines. This is an example of some recent amazing care. I was just on vacation for over a week in Europe, with limited ability to communicate with anyone back home. Well the day we leave, one dog gets sick and is in the vet trying to figure out what is wrong, ends up on a special diet and meds. I talked it over with Melissa and she said bring him in anyway..."we got this". Over the course of out trip we got daily reports on our pup and when we got home he was doing much better and was on the mend... Now totally fine. Having that piece of mind while away was great this is just one of the many examples of how great they are. I've had 3 dogs who call this place home away from home and half the time they jump out of the car and kick down the doors to get back in. And 2 of these dogs have been going since they were 8 weeks old.

Picking up our pooch from a week's stay at Caraway. We drive an hour to bring her here. She comes…read morehome looking and feeling great instead of an overtired nervous mess that I see so many animals experience after a kennel stay. Caraway is situated on a picturesque farm. They give the animals a lot of outdoor time and cater to each animal's temperament.

Had to pick up my dog early with a frantic call from staff that my dog was having anxiety and…read moreshaking from stress when I picked her up,the rooms where they board them look old and unclean,the day we dropped her off one of the staff members remarked,oh we had an accident in the room where my dog was to stay,water all over the floor and not dry and very confined even for a Yorkie,then to come home with bloody stools,means she was not eating well while she was there and overly nervous and defeated looking,thanks for nothing and also the haircuts are atrocious.

The last two times we've taken our dogs for nail trims there, they come out with nails as long as…read morewhen they went in. I'm disabled and can't go with my husband and he's too shy to complain. But this lack of service is disgraceful! The nails are long and have rough edgesx and they have the nerve to charge $40.00! You can bet I'll find a grooming salon that actually does the job and didn't just take my money!

Holly rocks! Just prior to leaving on vacation, our dog had some health issues. Thinking we had to…read morecancel going to our brother's wedding, we discussed everything with Holly, and she agreed to help us deal with our pooch's problems. She was excellent! Got home to a happy pooch. We have relied on Holly for years, and if not for her, we wouldn't have felt comfortable leaving our beloved Merry. Thank you, Holly!

From the owner: We offer In-Home Pet Care while you work late or travel. Our primary concern is for the comfort of…read moreyour pet(s) while you're away. We spend quality time with your pet(s) on every visit to insure they only miss your smiling face. We also try to maintain the exact same routine that you have for your pet(s), therefore we tailor critter care service to meet the individual client "and care for them just like you do." The home is also important; we do security checks and keep it tidy for you and your pet(s).

We take both of our cats and our two Shih Tzu to Haslett, and I've been extremely pleased with them…read moreover the six years we've been using them. The office staff are friendly and helpful, the vets are wonderful, and they seem very caring and professional. Some people complain that they want "too many tests," but most of the ones I've seen recommended for my own pets are what is considered best practice, per friends in the veterinary field. They always err on the side of caution. I appreciate that... I would rather know that we have covered all our bases than save a couple of bucks. Speaking of, I've also heard some people complain that they are too expensive. I think they are slightly pricier than other clinics in the area, but not massively so. I also feel like they provide a very high standard of care, and to me that is worth it.

We chose Haslett Animal when we brought home our puppy. Easy access, easy scheduling, great help…read morewith our pup.

I have been so pleased with the care my puppy receives from Prancing Poodle. I am always confident…read morethat'll she'll receive walks, have fresh food and water replaced and given lots of love and attention. I highly recommend Prancing Poodle Pet Care Services if you work and can't get home to your darlings or have to go on a trip. They will receive the best care, and you will have peace of mind."

Julie has been REMARKABLE!!! We have 2 very picky dogs who love her almost more than they love us…read more The apartment is always immaculate when I get home from a trip, and she is always sure to leave a note detailing her time with the dogs. She also sends text picture updates daily, which we absolutely love! She recommended a new diet for my dogs that has worked out tremendously. I am not entirely sure where we would be without the kind of help and compassion Julie offers.

I brought my two yorkies here for grooming for the first time. I chose Elegant Pooch because of…read moretheir good rating on Yelp! (We just moved here, and I rely on Yelp! for a lot of things!) This is a very nice grooming facility. Very open space - as you enter, you will see groomers grooming dogs to the left (behind a short wall) and the receptionist to the right. Staff is friendly, polite and professional. Facility is clean and fresh-smelling. There is a calming climate in the facility - no barking dogs or loud voices. "Julie" was scheduled to groom my dogs. She did an excellent job. Another cool feature - I went with Julie to retrieve my dogs, and they are not contained in cages yet instead, behind individual glass doors that have little (slightly) raise beds in them! When we entered the hall to the boarding area, I loved seeing both of my darling dogs, perfectly groomed, lying together on that little bed!

Do not board your pet here. They leave your pet locked in tiny rooms in their own urine and feces,…read moreespecially after business hours. The only time they get taken outside is during normal business hours when and if the Kennel Tech is working. I myself have heard the owner tell the nice girl, who is no longer working there, not to worry about going in back to help or let dogs out. The desk is top priority. The prices are ridiculous and I have even heard groomers yelling at the pets on their tables. Megan I believe her name was, poor girl, I swear she lived there. She always took such great care of my dog while he was there. Such great service and care for the pets and clients in my experience. Since she's been gone nothing but terrible service. I would not recommend anyone bring their pet there now.

Dr. Chris Jones has been reported for substandard veterinary conduct to both, the Michigan…read moreVeterinary Medical Association, and the Michigan Department of Licensing and Regulatory Affairs. I wish I had taken the warnings from other Google reviewers seriously. Unfortunately, I experienced the exact same incompetence, unprofessionalism, and disregard for both pets and their owners that so many have described in the reviews over the years. Carrie Westphal was right: they nickel-and-dime pet owners with unnecessary, overpriced appointments and procedures. Lain's tragedy of a missed heart murmur diagnosis echoes my own experience with their careless medical oversight. Like Zainab, I've been treated with open hostility for asking basic questions. Carsten Walker's account of being blamed for the clinic's own surgical mistakes shows the same refusal to admit error that I encountered. Shauna Soergel's description of staff manhandling anxious pets is not an exaggeration; I've watched them escalate a stressed animal rather than calm it. Cristi's story about Dr. Jones' arrogance? 110% accurate. He is a liability. These are not isolated incidents; they are a consistent pattern of negligence and disrespect toward clients and their pets. My own breaking point came after multiple visits with Dr. Jones. In a 2023 visit, he ignored my explicit instructions and gave my Klee Kai unnecessary vaccines that were not due until the following year. My own records (provided by our previous family vet) show my Morkie was due for rabies 24-Jan-2023, while my Klee Kai was due 13-Feb-2024. Dr. Jones' excuse was "we usually just do both dogs at the same time." This is a textbook violation of informed consent and client autonomy. My final visit was also with Dr. Jones, after I was told my Klee Kai had IVDD by MSU's ER. I scheduled this appointment for long-term care planning. Instead, Dr. Jones simply regurgitated the MSU report back to me nearly verbatim, with awkward silences where paragraphs/thoughts ended in the MSU report. In those awkward silences I thought to myself, "is this a joke?" He came and went from the room multiple times (3+) to check and re-check the MSU reports again and again, he even offered to print them out for me; I was already given copies by MSU. "Dr." Jones never answered my direct questions about preventing disease progression. When I finally asked, "do you even know what IVDD is?" it was clear he had nothing to offer so I ended the appointment. The staff behavior is no better. One assistant ignored me upon arrival, humming and staring at her computer until she decided to check me in. She then stood behind the counter while telling me to weigh my dogs (something every other vet tech I've ever dealt with has done themselves). She snapped at me when I asked, "Isn't that your job?" emphasis was given on "job" not "your". With a raised voice and aggression in her body language, she shouted at me "do not tell me what to do". This not only shows how systemic the issues at this animal clinic are, but it shows the managements total disregard for professionalism and customer-directed incivility. On my last visit, when I refused to pay for a pointless appointment that provided no medical value, the assistant and office manager tried to flag me down in the parking lot, prescription in hand, insisting I "WILL pay." I told them to call the police, twice, because I was not going to be paying them for services I did not receive. Overall, this clinic has: A) a pattern of overcharging and pushing unnecessary procedures and vaccines, and in my experience: without consent. B) Failure to diagnose or discuss serious conditions until it's too late. C) Rude, condescending, and aggressive staff, both in person and over the phone. D) Improper animal handling that can traumatize anxious pets. E) No accountability when they make mistakes. If you care about your pet's health, safety, and emotional well-being and your own sanity: go ANYWHERE else.

I have used Abbott Road Animal Clinic for over 50 years. The only reason I don't live near them…read moreanymore and the vet I use is down my street. However, they have attended to: Gomer, Thor, Texie, Sadie, Gulliver, Muffin, Oliver, Little Dorrit (all dogs); and cats Mr. B, Mishin, Duncan, Hitchie, Alexey. I've also had them taken care of when we went away. I loved every vet and vet tech there.