The service department has lied to me multiple times about my vehicles needing service that they actually did not need. I replaced multiple parts that they said needed to be replaced only to find out the parts were still in good condition and did not need replacing anytime soon. I have receipts saying that the following parts needed to be replaced and I also have the old parts(still in good condition) as well. They had told my girlfriend that the upper ball joints and control arms needed to be replaced, which they didn't(bushings and ball joints still had thousands of miles left on them). They also told my girlfriend that they would replace the passenger side steering rack clamp if she spent the $1700 to replace all ball joints and bushings, and when I took it off I noticed the steering rack clamp was still in brand new condition also. When I questioned them about it they just told me I was wrong. Then they proceeded to tell me that I needed to replace the rear wiper blade(which I had replaced two days prior), the spark plugs (which I had replaced recently), the spark plug wires(which I had also replaced recently). They also advised me that all fluids needed to be changed(which I had done a few days prior), and that the air filter needed to be replaced(still looks brand new and indicator shows it has over 80% life left). Please do not trust the service department or get a second opinion from a trusted mechanic if you are to get service done on your vehicle at Lake Chevrolet. I will never bring my vehicles to that service department again read more