My family lives in the Minneapolis area but we frequently visit family in Devils Lake. Over the…read moreyears we have been stranded in Devils Lake by various automobile breakdowns including a plugged EGR, a fuel pump failure, an air conditioning compressor relay failure, and just this past weekend, an ignition module failure. In every case, Merlin diagnosed and repaired the condition and had us on the road home in short order for a very reasonable price. Merlin's service is always excellent. -Mike Schwab

Amazing dealer! I have bought cars just about every way you can. From traditional dealer, private…read moreparty, carvana, and direct to consumer, and these guys and girls take the cake! I live in a small town so buying a car can be challenging, most of the time has to be done remotely. They took time out of there day to give every piece of information I requested and gave an amazing price with no hidden fees, even gave me a great and fair deal on my trade in without seeing it in person. When I was able to make it out to them they already had all the paperwork ready and was out of there in less than an hour. Can't recommend them enough and special thanks to Dan for making it a car buying experience I will recommend as much as I can.

Who needs flowers for valentines day anyway. They die in a week!! My hubby surprised me with a test…read moredrive the week of valentines day 2020!! "Pick your color" he says. Well, I took it for a test drive & never took it back! I absolutely LOVE this place!!! I think this is our 9th trade over the years?? Out with the old, in with the new!! Smooth & seamless as usual boys and girls! As always, you'll keep us runnin' everyday no matter what. ND nice !!

Well 7 months and I continue to have the same issue with my car cutting out and my check engine…read morelight continuously on. Now the last couple of weeks they don't even have the nerve to call me back. I have messaged the General manager Wayne and also left voice mails to call me and I get no response. I have sent pictures with my check engine light on and also a code that was ran that states that it is the catalytic converter which also was the same code that showed up with my last visit to them that they told me was my air intake was froze up. Now tell me what the cold weather had to do with this when then all started back in June. They supposedly replaced my catalytic converter which I have to say BS or they installed a faulty one and they refuse to make it right. And the sad thing is that a couple of the employees there had lunch with a guy who happens to be related to me and they told him that it was indeed the catalytic converter but they refuse to even talk to me. I have had this car brand new from them. They have very poor customer service as the last time that I was in they didn't even say hi to me or talk to me until I started to ask questions. I would think that they would make this right with my car but instead they just ignore me now. I am a single mother with 4 kids and they don't care if I get stranded which luckily so far the times that I have I have been by myself. I AM BEYOND FRUSTRATED AT THIS POINT!!

The service department has lied to me multiple times about my vehicles needing service that they…read moreactually did not need. I replaced multiple parts that they said needed to be replaced only to find out the parts were still in good condition and did not need replacing anytime soon. I have receipts saying that the following parts needed to be replaced and I also have the old parts(still in good condition) as well. They had told my girlfriend that the upper ball joints and control arms needed to be replaced, which they didn't(bushings and ball joints still had thousands of miles left on them). They also told my girlfriend that they would replace the passenger side steering rack clamp if she spent the $1700 to replace all ball joints and bushings, and when I took it off I noticed the steering rack clamp was still in brand new condition also. When I questioned them about it they just told me I was wrong. Then they proceeded to tell me that I needed to replace the rear wiper blade(which I had replaced two days prior), the spark plugs (which I had replaced recently), the spark plug wires(which I had also replaced recently). They also advised me that all fluids needed to be changed(which I had done a few days prior), and that the air filter needed to be replaced(still looks brand new and indicator shows it has over 80% life left). Please do not trust the service department or get a second opinion from a trusted mechanic if you are to get service done on your vehicle at Lake Chevrolet. I will never bring my vehicles to that service department again

These theives don't comprehend the concept of exchange of goods for services. I brought my car in…read morefor a rear passenger wheel bearing replacement and they replaced the wrong one because "their diagnostics told them to" despite clear instructions to replace the damaged bearing that I specifically requested be changed. So I wasted cloae to $400 for service paid for not being complete and an unwillingness to rectify their errors in any way. Beware of these predators, they'll do whatever work they feel like charge you for it and let you drive off with a still damaged vehicle. Goodyear, Exhaust Pros, and all the dealerships are all far better options than these snakes. I dont leave bad reviews, but these guys are nothing but thieves.

This place literally doesn't want your business. Might be the laziest repair shop on the planet.read more