Being on an extended road trip, especially in a motorhome, you're often at the mercy of whatever…read moremay befall you. For me, after several days of rain over a few states, it was developing a roof leak. And not just a dripper, but a gusher. Checking with the manufacturer web site to locate a dealer with repair facility became job one. I started contacting each one the site gave me, but the answer was always the same: sure, we can get you in ... at the end of October. What good is that answer in an emergency. But this was gonna be warranty work. So what!
Then I called Lake Regions RVs. I got a salesman who told me Ron, the service manager, wouldn't be in for a couple of hours. I said I'd call back, and took a chance, heading in their direction. Actually, it was the way I was going anyways.
When I spoke with Ron two hours later, he explained they only handled Thor Chateau line, but he could fit me in on Friday after noon. A roofs a roof, he said.
I had to wait two days to get in, but the Minnesota weather cooperated and I just enjoyed the serenity of my surroundings.
Arriving as scheduled on Friday, Ron and his men went right to work. Within an hour, they had sealed up a large 6-7in crack and the surrounding sections. When I asked what I owed, I was told nothing, glad they could help, sorry I had to wait two days, that they would just bill it to Thor as warranty work. A roof is just a roof, after all.
Who knows when I'll be past this way again, but if you are, stop in and say hi to the great folks at Lake Region RVs.
