WORST EXPERIENCE I'VE EVER HAD WITH A BODY SHOP! The manager of the body shop is the laziest creature I've ever dealt with, isn't even in the shop half the week, the employees under him can't blink without direction from him, no one takes initiative, my car has currently been there for 3 weeks and even after knowing what they needed the day I bright the car in and got a detailed estimate, they waited to order my parts for a week and a half, while telling me they were "waiting on parts"when I called a few days after I had dropped it off, when they hadn't even ordered parts yet. I don't appreciate being lied too and I don't appreciate being given the run around. All this, and they've been paid in full, they have no excuse. Will absolutely not go back and would not recommend to anyone. I am beyond upset with how they have chosen to deal with this and to add insult to injury every last person i have dealt with, with situation, has been unbelievably rude, condensing, and dismissive. Absolutely unacceptable.
After I posted the above, they threatened that if I didn't take the post down " something might happen to my car" I filed a police report. read more