My father has been living at Sunrise of Mission Viejo for nearly four years. The facility itself is…read morehomey, comfortable, and clean, and the cost is lower than most of the other facilities I toured. But the real stars are the people who work there. The staff is kind, caring, and immensely helpful. Most importantly, they treat the elderly residents with respect. I'm especially grateful to Tisset Domingo, the Executive Director. She goes above and beyond for the residents and their families. If you are considering an assisted living facility, look no further!

My family is thrilled to have my brother live at Sunrise of Mission Viejo since 2010. The…read moreaccommodations provide us peace of mind. Given how much he loves this community, my family couldn't be happier! Sunrise commemorates the major holidays as Mother's Day, celebrated this morning. We rejoiced. I 'take my hat off' to the warm, inviting, and insightful staff!

Our organization Orange County Animal Allies provides monthly therapy dog visits to the Park…read moreTerrace residents. We have been doing this for many years and always look forward to the visits. The place is well run and they take great pride in the services that are offered the residents. Thier biggest asset seems to be the caring staff many whom have been there for years. The residents seem to enjoy the staff and what the facilities offers. I'm not ready for this type of housing but when I am I will be considering Park Terrace

My daughter and I have been volunteering at Park Terrace for the last year in both Memory Care and…read moreSenior Living. This place is unique and definitely where I would want to live if ever needed. The staff is friendly & professional and you can tell they care deeply about each resident. The facilities are spotless, warm and inviting. There are so many activities to keep everyone engaged and having fun. We enjoy our Sundays playing balloon volleyball with a great group of active seniors. We also enjoy crafting and singing with the Memory Care residents. I wouldn't hesitate to recommend this place for your family member to call home.

My aging mother in law moved in with us, and during the last year experienced a rapid decline with…read moreher Alzeimer's. When her condition started exceeding our capabilities, we began a thorough search of memory care facilities over a few month period We chose Atria and we are very thankful we did! All members of the care TEAM showed high scores in patient CARE, emotional intelligence, customer SERVICE, and cleanliness. Background/FYI I am a retired fire captain/paramedic with 32 yrs on the job.. I have run on a lot of patients in various memory care/assisted care facilities, over those thirty + years. Atria impressed me. I know of several FD personnel who also have their loved ones in Atria SJC. In summary, I want to thank the ladies that tend to the patients during all hours of the day and night. We are VERY thankful all of you.

I give atria 5 stars. Exceptional staff, friendly residents,…read morelots of activities and delicious food . Gabby always plans fun activities for the residents.

Nothing short of exceptional comments for Watermark. The staff, the facilities food attention and…read morecleanliness. Care is taken at every step. We are very happy my mother-in-law chose Watermark for her senior years. Steven was instrumental in her transition and we really appreciate his professionalism.

Horrible place for seniors to live. It's pretty new so very nice and that is deceiving. They are…read moreunhelpful, get mad if you put cameras in serior apartment saying their staff doesn't want it. They have little to no activities and some they do have are super inappropriate like boxing bc the activities director wanted to hire her son. The food is beyond terrible. Things get stolen left and right. Nothing they tell you when you go look at the place I is true. They refuse to give a second key to family members even with power of attorney. They aids just sit their talking Spanish to each other and talking about the patient. (They didn't know I understood) instead of caring for patient. The aids then complain if your loved one pushed their call button to much and they share a lot of their complaints with your lived ones which gives them anxiety: even when asked not too they still made a 100 year old women severely anxious about everything all the time. Stay far far far away from this place.

My mom has lived at The Seville since January 2025. If I had to describe our experience in one…read moreword, it would be **partnership**. Dementia is hard. Moving someone you love into memory care is hard. Even the best community cannot make it easy. What it can provide is more support, more expertise, more connection and more people helping you navigate something none of us has a perfect roadmap for. That is what we have found at The Seville. The hospitality, setting and attention to detail are second to none. The upstairs community room--with its deck and 180-degree view of the Pacific--is magical. I wish it were my family room. And yes, all of this really happens: * Fresh flowers, linens and special coffee cups on the tables * Weekly music, poker, crafts and beautifully curated holiday celebrations * Regional dinners that become experiences--Italy through VR, an opera singer and limoncello spritzes * Petting zoos brought to the community * Guys' nights organized by Hector, the master of gathering people--pizza and beer, bowling or trips to the driving range * On-site physical therapy, Hoag at Home services and quarterly wellness reviews * An on-site salon where my mom gets highlights, blowouts and precious girl time with Aubrey--a magical human who loves Mom like family * Photos and joyful snapshots that let us share in her days, even when we aren't there * Jennifer turning what could be a long day into one filled with activities, engagement and connection What matters most to me is that this life is not reserved for assisted living. Residents living in memory care are included and have experiences thoughtfully created for them. My mom is not simply kept safe, fed and medicated. She is invited to participate, laugh, dress up, wear her coral lipstick and continue being **Terry**. Staffing and retention are challenges throughout senior living- from the front and back of the house to med-techs, caregivers, executive directors and nursing leaders. The Seville is still a young community, and it continues working to find the right mix of people. There have been transitions. I won't pretend otherwise. But with each one, we learn together, make adjustments and become better and stronger. Most importantly, the core medical and care team our family depends on has remained. Those relationships, that knowledge of my mom and that continuity matter enormously. The people here know her personality, routines and quirks. They laugh with her, care about her and welcome our family into the community. I never feel as though we handed Mom over at the front door. We don't always get everything right. Neither do they. Dementia doesn't give any of us that luxury. Needs change, people change and what worked yesterday may not work tomorrow. What matters is having people willing to listen, adjust, problem-solve and keep working with you. One of my biggest lessons has been this: **The best Senior Living Community is not a place where something is done to a person or for a family. It is something we build together.** If you are looking for perfection, you won't find it in Senior Living, asssited living, dementia or memory care. But if you want people willing to become true partners in a life chapter--and a community committed to creating moments of beauty, belonging and joy - that is what our family has found at The Seville.

Wynonna is a kind, caring, and helpful worker. She is patient, respectful, and dedicated to her…read morejob. She takes the time to help others and makes a positive difference through her work. Her kindness and professionalism are greatly appreciated. Thank you, Wynonna, for your hard work and for caring for the residents!

Aegis is a superior place for care & a facility. Every single staff member goes above and beyond…read morewhat anyone could ask. The humanistic approach with each of there residence is incredible. From caregivers to management all caring. My Mother now does activities everyday quality of life has increased. They will adjust food menu to each members request. Always take a sample of the fresh baked chocolate chip cookies when visiting Aegis is an exceptional pick for my mother

My mother was a resident for 6 years at Laguna Niguel, first in assisted living and then in memory…read morecare. She was always treated with respect and dignity and genuine interest in her daily life. The ladies of the front desk continually smile for the residents and their families and guests. The medical staff was attentive and kind even in difficult moments. The daily staff in all aspects had a smile and were ready to help with any request. I recommend Aegis with all my heart for their kind care.

Been visiting for the past 3 years as a caregiver to provide personal care to hospice patients I…read morereally like the place staff is very friendly and patients are well taking care of

Serra Sol is truly a special place!…read more What makes this community so wonderful is the people. From management and caregivers to housekeeping and activities, you can genuinely feel that everyone has their heart in the right place. The residents' happiness, comfort, and well-being are at the center of everything they do. Serra Sol is especially lucky to have Brenda, an incredible Activities Director! She puts so much thought, creativity, and love into making every day meaningful and FUN for the residents. In this month alone, she's organized a football tailgate party (complete with staff and residents wearing their favorite jerseys, pigs in a blanket, sparkling cider, and football cookie decorating!), an I Love Lucy Day, a petting zoo, and even apple pie cup making! These aren't just activities to fill the calendar. They're opportunities for residents to laugh, socialize, reminisce, try something new, and experience genuine joy. It's the little things, the personal touches, and the people who truly care that make Serra Sol feel less like a facility and more like home.

My grandparents moved in together almost a year ago. They have been treated very well by staff,…read moreeven until my grandfather passed away. He needed a lot of extra care and they were so kind about helping him and reducing our stress. My grandmother is still there and likes it. The food is wonderful and there is something different every day, though there are non-rotating options like burgers, grilled chicken, and eggs. There are many activities and events, too. Also, the residents are all lovely. Shelly is the person to go to for tours! She's knowledgeable, kind, and passionate. Parking is not great there, admittedly, but the level of care you get is certainly worth it.

Do not have your loved one stay in this facility unless you put cameras to cover every inch of the…read moreroom. We had hidden cameras and proceeded to watch at least 6 employees steal from our loved one's room the night she passed away. The director did nothing but say he was embarrassed none of the employees were fired . There was a lot of concerning behavior going on and we caught it all on tape. Again I would not let anyone stay there with out have eyes on your loved one 24/7