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    Recommended Reviews - Lagree MSP

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    10 years ago

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    10 years ago

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    Chandra R.

    Thank you for our 5 star review Michael!

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    8 years ago

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    9 years ago

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    Chandra R.

    Woo hoo! Thank you for the wonderful review Ali!!!

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    8 years ago

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    Ask the Community - Lagree MSP

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    Life Time

    Life Time

    3.2
    (62 reviews)
    0.8 mi

    Regretfully, the golden age members' hours are limited thanks to Medicare. I use the facility for…read morelap swim. I tried other locations, but this place is the best for my requirements. I hope the renovations are soon completed so I can resume my swimming routine.

    I am writing to express my disappointment with the customer service I received at the Life Time…read morePlymouth location on the evening of July 18th, 2026 at approximately 8:00 p.m. I brought two friends with me as my guests. Upon arriving, I was informed that the Plymouth location was not included in my membership and that, because it was after 6:00 p.m., my guest passes were no longer valid. My friend then offered to pay the guest fee of $50 each for himself and his father, but your front desk representative informed us that this was not allowed after 6:00 p.m. I fully understand that employees are required to enforce Life Time's policies, and I have no issue with the rules themselves. My concern is with the manner in which we were treated. The representative was rude, dismissive, and unprofessional throughout the interaction. Her tone of voice, attitude, and overall demeanor made us feel unwelcome from the moment we approached the desk. Good customer service requires treating members and guests with courtesy and respect, even when delivering disappointing news, and unfortunately that did not happen. As we were leaving, the representative used her radio to communicate with someone. I could not hear what she said, but as we were riding the elevator, a Life Time employee who appeared to be part of the security staff approached her and spoke with him, then pointed in our direction. This left the three of us confused and uncomfortable, especially since we had been respectful throughout the entire interaction and had not caused any disturbance. I did not catch the representative's name, but she was working the front desk at approximately 8:00 p.m. I respectfully ask that management review the security footage and, if available, the audio from our interaction so you can evaluate how the situation was handled. I hope management will investigate this matter thoroughly and take the appropriate action to ensure that members and their guests are treated with professionalism and respect in the future. Regrettably, this experience has left such a negative impression that I have decided to cancel my membership. Thank you for your time and attention. I look forward to your response. (The customer service is a black lady, possibly her name is Norma or something similar)

    Photos
    Welcome to the Club
    Welcome to the Club
    Life Time
    Life Time

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    Frozen City Fitness

    Frozen City Fitness

    5.0
    (2 reviews)
    4.1 mi

    When I first walked in, I wasn't sure. It's not the most lux gym out there (sorry, Josh!), but it's…read morenot about the look - it's about how you feel and what you get out of it. I started in August and I'm a big big fan. I was a bigger woman, 40, and couldn't run for more than 5 minutes without dying. Josh worked with me to build confidence first. It was great to know someone believed that I could. He has never asked me to do anything that he didn't believe I could do: which has changed my life. I'm working out three days a week with a group of people that are amazingly kind and diverse. I've kept at it - and it's not a pain. It's now just part of my life. I'm down some weight, feel better, and am more confident. I also have a brand new muscle crease in my bicep that's never been there before.

    I love Frozen City Fitness! I've been training there for about 3 months and I am excited for every…read moreclass (never thought I would say that about working out)! Josh is awesome, so supportive and encouraging. The gym is always clean and organized (not true of many I've been in). Classes are small and each person gets the attention they need. Girlfriends! Weight lifting might not seem like something you would consider, especially if you're older, but it's the best thing you can do for your bones. Josh will set up a program for you that fits your abilities. He loves working with older people to help them reach their goals, like building strength to help you manage everyday tasks. You're never too old to improve. Go for It! You'll feel so great to get stronger every day!

    Photos
    Frozen City Fitness
    No matter the age we work with all!
    No matter the age we work with all!
    73 years old isn't too late to take up competitive powerlifting! Thanks to Frozen City Fitness, I'm achieving my goal!

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    73 years old isn't too late to take up competitive powerlifting! Thanks to Frozen City Fitness, I'm achieving my goal!
    Snap Fitness

    Snap Fitness

    1.8
    (5 reviews)
    1.8 mi

    This place is spotless!! Very clean! I was sick of paying unreasonable rates at other gyms and this…read moreone fits my needs perfectly. Also, this was recently taken over by new management and they're so incredibly kind and helpful!

    First of all, this location says that they are closed for business.......? Really? Then why am I…read moreseeing ppl come in and out of this place. We are recently new members of SNAPFITNESS, due to LIFETIME being closed at 10 my significant other thought of trying this company. We signed up at SNAPFITNESS on Bass Lake Rd and I'm quite impress how clean and respectable the members that uses that facility. When you walk in, it states clearly what are the rules that needed to be followed and by the look of it, members do. My Wife and I thought of trying other SNAP gyms and we came to this one...........WOW!!! Can I say lack of enthusiasm of keeping this place clean, neat and I have to add..maintenance on there equipments?!!! Loose bolts on DB's, BB's, bicep curl machine, lack of grease on cable machines, dust on machines that are not used due to used for distance spacing. Ok, I get it......one of these days this location is going to be sued for lack of maintenance and it'll cost the owner way more money than fixing this place. So new gym goers, before using this facility or even their equipments, pls check if things are intact or usable before you find out you lost a finger or a toe due to bad maintenance

    Photos
    Too busy to empty the trash?
    Too busy to empty the trash?
    Snap Fitness
    Weights are often left on the machines. There is staff here and no members using the weights.

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    Weights are often left on the machines. There is staff here and no members using the weights.

    Lagree MSP - gyms - Updated August 2026

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