Clear & honest communication could improve to satisfy expectations. It's ok to say I don't do xyz…read morebut don't leave a customer with the impression that you do a particular service. Handle the basics of what was needed nevertheless...

Since this was my first time hiring a cleaning company, I don't feel comfortable commenting on…read moretheir work. The work was done in a timely manner for the price I paid. Mr. Keith needs to be careful with the oven cleaner spray and the scouring pad on certain surfaces. Refrigerator has some scratch marks and so does one of my cabinets that was stained with grease splatters. I just purchased my microwave on July 13, 2024 and now it have discoloration splatters on the top of the oven. I don't know if I would hire Next Phase again In spite of the damage caused my cleaning task was made a lot easier.

I have to start by saying that I am extremely picky when it comes to cleaning. I want my house…read moretruly clean, but I also don't want to spend my entire weekend cleaning for 8 hours myself. Glenda's team did an amazing job from top to bottom. They were thorough, efficient, and paid attention to the little details that make a difference. When I came home, the blankets were neatly arranged with bows, the bathrooms looked spotless, and even the toilet paper was folded into the cutest design (I had to include a photo!). What really impressed me was noticing the next morning that they had even cleaned out my shower drain, something I hadn't expected and didn't realize until later. The house felt fresh and truly clean. Needless to say, I was very impressed and have already decided to start using them monthly. Thank you, Glenda and team, for such a wonderful job!

Nice people. Very responsive but very mid tier cleaning. Had to go over the floors and vacuum…read moreagain. They didn't vacuum under the bed or table or under anything. Stairs were not vacuumed. They didn't sweep the hallway. Bathroom and kitchen looked clean. Floors were sticky after they cleaned.

We've used superior cleaning twice for carpet cleaning. They are very responsive and easy to…read moreschedule with. We were given a 9-11am arrival window, but they arrived right at 9. The technician cleaned our basement and steps in a little over an hour. Everything smelled great and our white carpet looked great... for about two days. Then all of the previous stains came right back. It's so disappointing that now the carpet looks exactly the same as it did before. What a waste of $150...

Horrible Cleaning Service. They broke a window and did not take responsibility for the broken…read morewindow. They say they are insured and bonded but it is a gimmick. They do not insure anything they break. DO NOT USE this company.

Jennifer is amazing! She has completely cleaned a 3 floor 4 bathroom townhouse and made it shine…read moreand it feels like a new home. Very reasonable rates and has a good estimate of time needed to complete the job. I will definitely share her number with my friends and family. Highly recommend Jennifer to help you with all your cleaning needs. Thank you Jennifer for taking my stress away. Jan edwards She deserves more than 5 stars

From the owner: moving services deep cleaning regular cleaning, regular weekly or bi-weekly cleaningread more