Our son was at Triumph for just over a year - June 2024 - July 2025. Our homelife had become…read moreunmanageable and we felt like we were going to lose our son. He was drinking, stealing, smoking weed, and had lost his ability to be respectful within our home. He also had a strong electronics addiction. We looked at several programs all over the country. We read tons of reviews (both good and bad) about all of the places we searched. My suggestion is to reach out to the program that you are considering and ask for parent referrals - then call them. We credit Triumph with saving our sons life. His behaviors and addictions had become completely out of control and dangerous. There is not a perfect program out there- but there are different levels of honesty and caring within each person and program. We got off to a rocky start when our boy and some other boys tried to get out of the program by collaboratively crafting a fictional narrative and falsely accusing some staff of being abusive and dishonest. We were terrified. Dan - who is one of the directors of the program - worked tirelessly through a complete investigation and was an amazing, available, communicator A few weeks later - our boy admitted it was all a hoax to try to come home. Over our son's time there - I eventually became genuinely good friends with everyone who worked there. My wife and I tried to stay as involved as we could with our son. We cooked a meal for the house with our son in the Triumph kitchen. We bought pizza for all of the boys and staff. We visited 13 times over the course of his year long stay. I can offer - without a doubt - that Triumph is a group of caring hardworking honest professionals. There is too much to say in a review when it come to methodology, but I will say the they use a combination of the book "7 highly effective habits of successful teens", combined with their own developmental phase work. This is all supported and reinforced with individual, group, and family counseling. We had two excellent counselors (Nicki and Crystal) and always felt like we could reach out. Our son graduated the program, and graduated high school during his stay. I will be forever grateful for the honest, caring support that we received. It is a strict program. There are no student phones and yes the boys get a very short haircut upon entering - then they have to earn privileges and longer hair. There is a high level of personal and group accountability built into the phases. The boys are allowed two calls home a week to start- then earn more as they go. Triumph does have its own challenges - they serve a wide array of diverse behavioral issues and this can be alot at times within a confined environment - but I trust them. And i believe the diversity was good for our son. Tom and Bruce - two of the owners - both still work shifts as administrators and are both genuine, kind, honest people. Dan is remarkable. He is the main point of contact for parents. He has a giant heart and was completely invested in our son and us as parents. I dont know that I have ever met a more positive patient person. Our counselors Crystal and Nicki were both outstanding. Thank you all. You were a gift to us and we are so very grateful for your program.

As a former resident, my experience at Triumph Youth Services was overwhelmingly negative. Although…read morethere were one or two positive experiences and a small number of staff members who treated me well, the harmful staff and flaws in the program far outweighed them. The quality of life was poor, and the environment felt prison-like rather than therapeutic. My experience was traumatic, and I would not recommend this program to families considering it for their child.

So many disappointments with Aloha Behavioral Consultants: -…read morewhen you call, during business hours, to schedule or discuss anything, frequently the phone just rings and rings, eventually goes to voicemail, then encourages you to leave a voicemail that they never respond to-ever. They have not responded to even one of my voicemails over the span of the year I went there. If you want to contact them, you have to keep calling every few hours. It would take me days to get anything scheduled. - they offer services that they do not follow through with other than all the appointments necessary to be approved- then, even though that form of treatment is fully covered by my insurance at any other mental health or counseling center-they need documentation from your previous mental health clinic on billing so they can try to understand how to bill for it. There was a necessary treatment I was approved for and desperately needed (and they were fully aware of how bad I was getting mentally and emotionally) yet every time I called to see if the issue had been resolved, I was told it would be another week or so, or they were waiting to "hear back" from somewhere. The billing documentation from my previous mental health provider was emailed to the address Aloha provided several times over the span of two months before Aloha "received it". The last place I went to emailed it the same day I requested it be sent-every time Aloha told me they hadn't received it. - basically they had me "hurry up and wait" for an entire year on something that should not have taken more than a day or two to resolve being fully aware of how rapidly and how badly my mental health continued to decline. As of today, they still have not provided the treatments they offered and I clearly needed. They claim to be mental health advocates and not only did they do absolutely nothing to help me, the hopeless frustration I developed over the span of the year I stayed there contributed significantly to my mental and emotional health declining further. Completely unacceptable. They do not care about how their clients are doing but they are all about making sure they get paid straightaway for services (including all the unnecessary appointments to be approved for treatment that I had already been approved for previously and my insurance covered fully). I have been in treatment consistently since my diagnosis at 13 years old (I am now 52) and throughout that span of time I can say that Aloha is the worst mental health treatment center I have ever scheduled with.

Never go there if you if you need mental health advise! The secretary will give you shit for…read morecussing! Why do you think I came. Zero stars,will charge you for visit,and keep you waiting