This long saga has finally come to an end. The store made good and refunded the cost of the shirt and I was allowed to keep the shirt. I still had to pay $17 to have the shirt altered and the $48 in UPS charges, which was why I left it at the store in the first place. So cash wise I am even, but boy this was a real hassle. Lesson learned - no more clothes buying in Europe. And while the store made good - I am still angry that Lacoste Corporate didn't do anything to try and help me. read more