I am longtime customer and Glass Under Fire always gives me the best prices and vapes with…read moreexcellent customer service

***Warning/Heads Up***…read more I have a "go-to" vape store that I visit but decided to go to this one because my husband said the prices were better. My husband got the same vape only 2 days ago for $19, yet I was just charged $24.08. This was annoying but I figured no biggie since my go-to store charges the same. I got outside, drove away, and went to hit the vape and it immediately smelled burnt. I've tried a couple more times since opening it 10 minutes ago. It still tastes and smells burnt. My old vape with 5% juice tastes better, sadly. I'm pretty ticked off, honestly. I didn't get the same deal and now I just wasted money on a burnt/defective product... I'll happily stick to my go-to. Lesson learned.

The items I purchased qualified for free shipping but I paid $14.00 for expedited shipping. They…read morestill sent it USPS Ground. I have requested a refund them twice, but I get no response.

Didn't realize it until after I got home but 4yrs ago I bought a vape battery at the Brownsville…read morelocation! Both experiences were positive and both times I was happy with my purchase. Very laid back atmosphere and without the looming feeling of needing to buy something. Have gone back again and will go back again.

Amazing service! everyone there knows what they are talking about and they have a great selection…read morefor anyone. and you really can't beat the value and quality of all the products!!

Greg has been nothing than informative and so beyond fantastic... wold me something with I'm 5 mins…read moreof being in the establishment beautiful pieces and service will return!

The service is great, the girls know their products. They have a great selection of products. I…read moredefinitely make it a point to stop every Wednesday to get some stuff and I get a decent amount of stuff and I leave happy. It's like talking to friends you haven't seen in a while and I value that kind of service these girls provide.

From the owner: Vape City is your premier destination for all things smoke shop-related, offering a wide selection…read moreof high-quality vape products, smoking accessories, and supplies tailored to every customer’s needs. Whether you’re new to vaping or an experienced enthusiast, Vape City provides exceptional customer service, expert advice, and a welcoming atmosphere. With team members like Jayden and Dana leading the charge, we prioritize a personalized shopping experience to help you find exactly what you’re looking for. Take advantage of our buy one, get one free offer on glass bongs—the perfect opportunity to expand your collection or share with a friend. At Vape City, we don’t just sell products—we foster a community of smoke shop enthusiasts who value quality, variety, and unbeatable deals.

I've been there 3x, everyone is so helpful and sweet. I think her name was Kelly, which also is my…read morename lol so maybe I'm bias, but she is amazing, like I had so many questions and she really did answer them all! I felt a lil silly asking some and with no judgment or anything, she was just so helpful. 100 out of 10, I recommend!!

My local shop, I'm never disappointed and at all times I'm satisfied if not surprised with the…read morequality of glassware and product to home indulgence. Cannot recommend the staff also, super kind and always so willing to chat and walk through any new customers. The prices are also unbeatable with most other papers and pieces being marked up on a price.

Such a rude staff. I walked in to three employees talking amongst themselves that continued their…read moreconversation and ignored me. Once I attempted to talk to them they barley acknowledged me until the woman with pentagram earrings and face tattoos finally answered. I wanted a cart vaporizer, but I did not know which one. Once she realized I didn't know exactly what I wanted she became extremely condensing to the point where it was rude. I have social anxiety and her attitude made me extremely uncomfortable. I said "nevermind," once I realized that I wasn't welcome, and left. PLEASE steer clear from this shop for they are not nice OR helpful. There are plenty of better smoke shops in the area. Do not give these people your business.

Clerk doesn't take accountability for the business. When I informed him of my 10% off for being a…read moreyelp member he said they don't take any forms of coupons. When I said that's fine, I'll leave it in the review for false advertisement he started panicking and asked me to come back tomorrow when the manager was there. No thanks, you were so adamant just moments ago that you're not honoring anything until I mention I'll review it. Other than that the store is located corner of west liberty & Potomac where the former record exchange was. Large & clean store, wide selection but clerk left a sour taste in my mouth

Shopping here today had a wonderful experience the young man behind the counter. He did not just…read moresit in point, he opened up this box to show me my new lighter and when I asked him for screens he showed me all of the screens they had I bought two different kinds. Take a lesson from him, always upsell, ask the customer if they need something else because chances are they forgotten they need something. Increase profit margins, make customer feel welcome. Today that young man did just that.