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    Recommended Reviews - Labcorp

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    9 months ago

    there is no front desk person. long wait even if your just dropping off the specimen. no help no real person only a kiosk

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    Reagan R.

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    2 years ago

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    1 year ago

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    Reagan R.

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    3 years ago

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    2 years ago

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    Reagan R.

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    Absolutely awful, crowded waiting room, no customer service, require a printout vs digital copy of everything. Stay away!

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    5 years ago

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    5 years ago

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    3 years ago

    Drove 25 minutes to find they are not open during scheduled hours (arrived 30 minutes before close). Highly inconvenient

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    Reagan R.

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    6 years ago

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    9 years ago

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    9 years ago

    If you want an overcrowded place to sit for 3 hours schedule an appointment here. They're happy to oblige.

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    9 years ago

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    10 years ago

    Waited 2 1/2 hours to pee in a cup. No bueno. Seriously overcrowded and filled with complainers.

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    7 years ago

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    7 years ago

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    Quest Diagnostics - Large, clean waiting room with easy check in kiosk.

    Quest Diagnostics

    2.5(34 reviews)
    2.1 mi

    Clean, nice waiting area, on time appointments, easy online appointments and check in. I've had to…read morecome here a lot lately and they are always fast, efficient, and kind. Caring staff and quality time of service. I really like this location.

    The best thing I can say is it was easy to get an appointment and the phlebotomist was very…read moreunderstanding and quick. Unfortunately there was almost no communication ahead of time from Quest. I didn't know I had to show up with my lab order printed (no way to upload it into their system? Nope). Luckily there was a print shop open a few doors down. Okay, no problem, I go print it and bring it back and wait. The sample hemolyzed, meaning the red blood cells exploded and the sample is not be usable. I understand this happens sometimes, apparently due to issues with drawing techniques or problems during sample transport, but Quest made no attempt to communicate this to me. Instead I was stuck on a "waiting for results" screen for weeks (should have resulted in 2-3 days) and my ordering doctor couldn't even see the test in the system. Online help was useless. I had to call to speak with an agent and only then did I learn the results will never appear because the test couldn't be run on the sample. And then they wouldn't even refund me the cost of the test, just said to come back in to have it drawn again LOL. I would stay away from Quest in general. Not a user friendly system. It was an unclear and confusing process and I'm comfortable with technology and following directions for tests like this. If you do manage to get a useable sample drawn, the staff were all lovely.

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    Quest Diagnostics
    Quest Diagnostics
    Quest Diagnostics

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    Physician Care Centers

    Physician Care Centers

    1.0(3 reviews)
    1.6 mi

    Do not trust this facility with your healthcare! On two separate occasions, I arrived for scheduled…read moreappointments only to be told the doctor was at another office and that I had been called to cancel, despite never receiving any such call and having confirmed my appt in response to their text. Repeated requests for a return call to schedule an appt were ignored, forcing me to go in person just to schedule an appointment. When I raised my concerns, the receptionist responded, "sometimes it's crazy around here."

    I had the worst experience with this doctors office than I ever have. On FOUR different…read moreappointments it was WAY less than satisfactory. The first appointment, which I showed up to, had been canceled without them contacting me, I had changed plans and rushed to get there. The second appointment I waited for an hour and a half. I was just about to walk out when she walked in. The third appointment. A gentleman that signed right before had a later appointment, but they took him in before me, 25 minute wait. The fourth appointment they called me the day before to tell me the appointment had been canceled, she asked if I can come in that day. NO! I already changed work scedule for the next day. Then afterthe original appointment date I received a call telling me I "missed" my appointment, and they scheduled me for another day in the future. I calledand spoke with the same wman, JAMIE, and started explaing the situation, she hung-up on me. I called back and started explaining again, she interrupted me and asked if I was callling to make another apppointment. I started telling her I would never step in their office again, but she didb't hear it all because she hung-up on me again. Talk about RUDE and the office being incompetent, that's PCC Palms Springs office. DON'T GO THERE or you may die while waiting for more incompetency!!! Sincerely!!

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    Labcorp - laboratorytesting - Updated May 2026

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