Absolutely the worst and most rude service people. I would…read morenever go back to this location nor would I ever recommend it to anyone I know!!

The staff that has been helping me with the testing and results since September 2022, Ce Ce is…read moreinformative and fast and caring about my individual needs, I definitely appreciate her. Thank you for being there for all my needs.

What an excellent experience I've had at JMC Urgent Care Indiantown! I so appreciate the…read moreknowledge and quality care of the nurse practitioners and all of the employees. I have never been to an urgent care where I was encouraged to call back if I had any questions and, when I did, , I was listened to and was treated with respect and concern. What a gift JMC Urgent Care is to the Jupiter community! Thank you so much! Joan A.

Great experience! Nurse Corine and Doctor Theo were amazing. I arrived with an awful cough that was…read moreactually bronchitis. They immediately took an X-ray, Doctor prescribed all the right medicines and in less than three days I started feeling better. Thank goodness I went to JMC.

We came here twice in one week and were the only people here. The wait was ridiculous. They had to…read moredo all the paperwork both times. First doctor was great but they need to step up their customer service.

I have never been treated by medical professionals who care and are truly concerned. From the…read moreminute I walked into urgent care with dizziness and hight blood pressure, I felt truly cared for. Amazing staff that care for their patient's wellbeing.

Saw them today due to an allergic prescription reaction .. took me right in and I was in and out in…read more45 min!! Everybody was very nice & professional!! Thank you for all you folks do!!

I am writing to formally report a deeply concerning experience I had with True Compassion Urgent…read moreCare in Palm Beach Gardens. At the time of my visit, I was informed by the receptionist that my total charge would be $283. When I asked about my insurance coverage, she stated that after the first of the year, the first bill must be paid in full by the patient. Based on this representation, I paid the $283. This explanation did not sit well with me. Approximately four weeks later, I contacted Humana directly to verify my responsibility for the visit. I was informed that, under my policy, I was only responsible for a $50 copayment. I explained to Humana what had occurred at True Compassion Urgent Care, and a conference call was arranged with their billing department. During the call, Rafael from Billing stated that Humana had never paid the claim and that he was therefore retaining my payment. However, Humana advised him during that same call that payment had in fact been issued three weeks prior. This situation raises serious concerns, as it appears I was charged the full amount despite the insurance payment having already been processed. Had I not contacted Humana to question the charge, I believe this overpayment would not have been brought to my attention. Additionally, Rafael was extremely rude during the conference call with both Humana and myself and ultimately disconnected the call. The following day, I contacted the city to report what I believe to be improper billing practices. I also called True Compassion Urgent Care and left a message for the medical assistant requesting a return call, but my message was not returned. After I informed the receptionist that I intended to report the matter and that I believed the billing practices were improper, Rafael contacted me shortly thereafter and offered to return my money. Had I not independently pursued clarification with my insurance company, True Compassion Urgent Care would have retained $283, when my actual responsibility was only $50 -- resulting in a $233 overpayment on my part.

Once again, this clinic comes through when it is needed! As a parent, knowing this tried and true,…read morehigh quality urgent care is available for my child is invaluable. When your kid is really sick after hours or on the weekend, the last thing you want to have to think about is... where do I go? The answer is: here. I drive out of my way to get here, because it is completely worth it. Legacy Place is undergoing construction, so this might seem difficult to find, but do not despair, it is open. There is free, easy garage parking directly across from the clinic, a few steps away from the front door.The front door kind of looks like the back door because it faces that garage, but it actually makes a kind of private entrance that is not along the walkway where the other stores are. A nice security person opened the door to let us in. This clinic is for children only, so there is no exposure to sick adults. The waiting room is child friendly, as is the TV content, so my kid feels very comfortable. We recently were seen by an incredibly compassionate wonderful nurse who spoke directly to my son in a very child friendly way that he responded to so well. I felt so confident with her mannerisms and expertise. Followed up by a visit from a doctor who was also very real yet friendly. I love being in a child-centric space all over the building. After the visit was over, our nurse gave my son 2 coins to be able to use the toy machine before exiting. He loves the toy he receives and is currently asking when we can go back to the doctor! Thank you to the friendly staff at the front desk, our awesome nurse and doctor. A 24-hour CVS is nearby on Military, and it is easy to pickup late night prescriptions here.

We have had nothing but great experiences here~ we prefer the staff and their kindness more than…read moreour pediatrician. They always go above and beyond to comfort my little one, and treat him correctly. It's comforting knowing we come here and my son isn't crying about going to the doctor.

Great experience here. The PA was very attentive and caring of my needs. The staff was great…read more Highly recommend.

What is the point of having a urgent care if you come 30 minutes before close and they can't even…read moreask what is going on ....