I saw the reviews and still decided to try my luck, terrible mistake. The front desk lady is the most rude person I may have ever encountered. She was also preoccupied on the phone to the point I had to knock on the glass after sitting there for 5-7 minutes while she's texting away, then gets an attitude for interrupting her. Don't waste your time here. I never leave negative reviews, I made a yelp specifically for this. read more

I went to this labcorp location for years until the lady who withdrew my blood hit a nerve in my arm. That was the worst pain I ever felt in my arm. My arm was hurting with terrible sensations just with touch. I scheduled an appointment for a nerve conduction study and was told had antebrachial cutaneous nerve damage. Im afraid to get my lab work done now especially in that arm. Please find people who know what they are doing so this won't happen to anyone else. I will not go back to that location after this experience. read more

I went to the LabCorp in Lewisville, Texas for routine blood work two weeks ago. The collection included three different requisitions, amounting to roughly 25 tests. Yet, only 8 results ever appeared--just one of the three panels processed, with zero communication about missing or delayed tests. When I called the Lewisville location, I was given a phone number to patient services (972-598-6000) because apparently, even though they are the ones that made the collection, they have no information about the tests or requisitions. I was repeatedly shuffled through an automated system and disconnected before speaking with anyone. Eventually, I reached a staff member named Byron (August 4, 1:10 pm approx), who verified my details. He initially insisted that all results had been "delivered", even though I again explained that just one panel was processed. Only after pressing him to check on my 3 requisitions, did he grudgingly admit two requisitions were still pending. Apparently, they were not even sent to get processed. I was caught off guard, as my treatment depends on those results, but I always tried to stay respectful. When I asked who had dropped the ball and was I going to have to go get blood drawn again, he replied in a flat, mechanical tone: "Pleasecontact the Labcorp office... thank you for calling LabCorp," and then simply hung up. I felt dismissed, brushed off, the robotic cadence made the interaction even more cold and impersonal. I should not have to chase after my results, and I still don't know what happened to my tests, but getting hung up like that is what my complaint is about, unacceptable patient services. I had to give 1 star as 0 stars is not available. read more

Located on the 3rd floor, suite 300. The woman at the front desk lacks people skills and was unprofessional. After checking in at the kiosk which several elderly people struggled to use, one must wait to be called. I waited about 10 minutes after the kiosk check in. I provided my lab forms and she commented about the provider and date. She said go to the back. I entered the door and was told to go to a room number. Patients were peeking in rooms because only the phlebotomist was back there and they were as clueless as I was. She was very nice and kind. The blood draw pain free with a little bruising (my norm). The front desk clerk clearly has some issues working with the public. It was like she hates her job and dislikes helping others. I have yet to go to a lab where the staff is friendly, compassionate, and professional. I'll try the Hospital Drive location, hopefully, it will be a better experience. Ample sized parking lot, but it is constantly busy, so be careful. Exiting the lot going north is difficult, especially during peak times. Non-stop flow of fast traffic. read more

Labcorp - Laboratory Testing Near Me - Rosedale, Maryland

First let me say the self-check in definitely has a negative effect on the patient experience although I had no issue checking in with this kiosk. The issue is with whoever is on staff and when I went after checking in there was no one else in waiting room and they didn't call me back. I sat against the wall closest to their computers & instead of simply checking the computer for new pt, or looking in waiting room, the technician decided not to do either & to do some other things behind desk. I sat there patiently for 15min until another patient came in and went to the desk where she was told to go to self check-in. I then heard come on over ma'am so I stood up & asked if they were referring to me? To which I was asked "did you check in"? I stated yes. So I was told to come over to sit down (all the while the technician was continuing to work on something else behind the desk and ignored me until I asked what seat would you like me to sit in? To which I received a nod to a seat. After I sat down I was prepared with all paperwork etc. Finally she took my paperwork with an unpleasant demeanor and then told me to go back to room 1. Ok! The technician Christine came back after entering a simple order to draw labs. She was quick and efficient with this part of her job. I only give this place 4/5 for tech efficiency in drawing labs but should be a 2/5 for efficiency in checking people in promptly and professionally. If you don't make yourself known and/or sit in the direct eye line of their desk you won't be called back. Apparently the checking in at kiosk is ignored and they only acknowledge people who they actually see despite others having checking in already via kiosk which prompts them a patient is there & ready for their attention to complete the labs etc. I only recommend this place due to lack of busy office & tech is efficient at drawing labs. They need 1 person to check patients in & one to do labs. read more

Labcorp - Self check in kiosk - Laboratory Testing Near Me - Rosedale, Maryland

I saw the two previous reviews and was like uh oh do I want to go here. But sometimes like most things in life you don't know till you try it. I came here for blood work and the check in was easy. They send you an email you follow the instructions. When you arrive you check in on the link. You can wait in your car or I would suggest the waiting area which is located on the 3rd floor. My appt was at 8:15 am and I was called at 8:16 am. The ladies working there were nice and helpful. The whole process was so simple. There's also lots of parking in front of the building. read more

Do not go to Hampden Labcorp location at the Rotunda if you need to have blood drawn. The tech, while polite, is completely unskilled. She tells you to open and close your fist a dozen times while she gets organized, jabs you with the needle, holds the needle at a sharp angle creating a flap of skin, pushes the needle in deeper while trying to extract it, and winds up soaking the cotton under the Bandaid with blood. The bruise was enormous and has lasted 2 weeks. I've never experienced anything like it. read more

My fiancée needed routine labs done and this place is close to us. He did not have an appointment and it was around 11am Monday Oct12th. When we exited the elevator there were quite a few people in that small area outside of the lab. To be fair there is also a Eye Specialist in the same area, the lab is to the right. Inside the waiting room there was social distancing and the Purell container was empty. There were alcohol swaps at the check in kiosk. There was a group of people that appeared to be with a group leader in a smock and carrying a clip board. There was a man asleep in one of the chairs that seem to be apart of the group. Several names were called and no response. The man woke up and left the chair(leaving behind his sweat and spit) at the urging of the leader in the smock. another woman stopped a woman from sitting in "THAT" chair by removing a sign from the table and placing on the chair. There were no sanitation concerns by any staff member. Finally, our name was called. There was only one registrar. I said to her "no one is wiping down anything" her response was" I am the only one here". She did not even wipe down the pen. Good thing I bought my own. I will not be returning to that location. read more