Opens at 7:30am walked in and waited only a few minutes right after they opened. Went right back…read moreand did my yearly blood draw. The gal who was my phlebotomist was pretty good and didn't bruise me.

There is no one at the lab location that you can ask a question of about getting your results to…read moreshow in your my chart. They give you a phone number to call but it's only to leave a message and no one ever calls back.

Got blood work Saturday and the next Wednesday had a doctor's appointment . Lab results not…read moreavailable. This is what you get when a giant corporation buys up all the local labs , absolutely unacceptable results. Go to a small lab that is locally owned this one is terrible and when I called and asked how to get my results the lady hung up on me .......... Seriously?? No apology just hung up

WOW! You must check this new place out. They just opened earlier this month so they are still…read moregetting some things worked out but can I just say the service is top notch. Every where else people are in line sometimes for hours to get their COVID test. Walked in and was taken care of immediately. Best part...arrived before 12:00 and they had my results to me that afternoon.

Returning to Canada, we needed a Covid test asap. Tomorrow's Health was able to accommodate us…read moreearly Tuesday morning and we had results by the time we reached the border crossing the same day. Pleasant folks and Great service...............Kennewick, Wa.

AWESOME place! Very very fast! Very professional staff! If you want something better than TCL then…read moretry these guys. Almost ZERO wait time!!! It's a little out of the way (across from Trios' new main hospital), but totally worth it. 5 STARS!

Entire experience was great. Enough for me to get online and leave a review. Made an appointment…read more Showed up 15 minutes early to check in and they immediately called me back for blood draw. Always having a difficult time with blood draws, she's nailed it the first time and was over before I knew it. This location wasn't the closest for me but highly recommend this location even if it's not the closest one to home.

I will not return to this location even though it's closer to my house. My arm still hurts from a…read moreblood draw today. The injection site is black and blue and very swollen. The phlebotomist was rough and used way too big of a needle. **Some techs are awesome and totally get it. They use the right sized needle for my fragile skin, but not here. I'm not a 300 lb trucker!

Front desk said I was next, 9 patients were seen, waited an hour +…read more They shouldn't be called an Urgent Care...

Empty waiting room - gal said maybe 10 minutes - we watched half a dozen people come in and go in…read morebefore after we were told we were next. 50 minutes later- nothing and when we asked for an update she just shrugged her shoulders.

This has to be the worst dr office I have ever been to…read more The desk staff is completely unprofessional. I got attitude for not knowing their policies (which aren't posted ANYWHERE) about how soon we have to come into the office after they call us in (I got a random work call and answered it before going in) and they threatened to put my 5 YO back on the 2 hour wait list. The person who drew blood on my 5 year old looked annoyed when she found out it was her first time - which was horrifying for an already scared kid . Finally, they just canceled one of the drs orders without even letting anyone know or giving any reason. This place needs a giant customer service makeover, but specifically, the lady who I assume is the manager or less receptionist. Zero stars. Don't recommend.

There aren't a lot of options in the TC when you need lab work done. Pretty much it is TCL or bust…read more I usually try to go to the one on Leslie and Gage, the blonde woman there is a riot, is EXCELLENT at drawing blood, and with all the people she sees she remembers the regulars (I've been going there for over a decade). While some phlebotomists obviously are better at hitting the vein without causing pain, I've never had one be absolutely rude to me, until today. I was out running errands, getting pre-op appointments and lab work done and I went to the main lab on Grandridge. All I needed was a simple blood draw, one vial, literally just a few seconds of work. I made the HORRIFIC mistake of showing up 10 minutes before they were "closed" according to the sign on the door. Now, all my paperwork was in the system, my insurance cards were presented, no muss, no fuss. I made a phone call while waiting. As soon as my name was called, I was preparing to say good-bye. I held up my finger (international "one minute" signal) and literally said "I have to go". before I disconnected the call. I wish I could remember the name of the person who stuck me, I just remember it had a y in it. Anyway, she has the gall to tell me she doesn't have a minute! She can't wait, because they were supposed to have closed at 5! Wow! I asked her if she had somewhere else she had to be and she said yes, at home, feeding her hungry family! Gee, I'm sorry to inconvenience you by having you do your job, lady! Thanks for making me feel so insignificant! I guess everyone should be as rude as you are! I SHOULD have just hung up on the person I was talking with, mid-sentence. Heck, I probably should have just skipped the lab work all together since it was actually BEFORE 5 when I showed up, but I guess that means the time you all want to get your butts out the door, not actually the time the doors close! How about this, next time, think before you snap at someone! There are fragile and delicate people, people who are terminally I'll, who go there to get lab work done and the LAST THING they need is to feel like a piece of crap for having you do your job 1 minute past closing time because that's how long it takes you all to get organized! I walked in ready to go!

Everytime I have called for a billing question Maxine is one of the most helpful and nicest people…read moreI've ever dealt with on the phone. She's always so welcoming and great at holding a conversation with you other than your medical billing info! Thanks billing department for making it easy to pay a bill!

The staff is great. They're quick and they've never missed my veins. I highly recommend.read more

This hole experience with this lab has not been professional in my eyes…read more When I came in I overheard them openly talking bad about people and not tending to the patience. I am pregnant I just received multiple call's at 8 in the morning waking me and them not waiting for a call back to talk about my results, I had finally woke up and given them a call back and I get a few rings and then get hung up on. To blow a pregnant woman up at 8 in the morning to talk about results and then not to answer is very unprofessional, My experience in there my first time was very unprofessional when getting my blood drawn I actually now travel farther to get my blood work done now.