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    Labcorp

    2.4 (9 reviews)
    Open 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM
    Updated a few days ago

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    3 years ago

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    3 years ago

    Went today for first time. DQ was very welcoming and helped me get blood drawn painlessly and so fast! Very thankful.

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    DLO - Door logo

    DLO

    1.0(4 reviews)
    2.0 mi

    I would give this company - 5 stars if I could. I don't know where they find the idiots to work in…read moretheir billing/insurance claims department. I have talked to them on the phone at least five times and given them the information for my secondary insurance every time and they still screwed it up. Every person I talked to I stressed that they had to get the benefits ID number exactly as I told them or it would not go through. It supposedly had been sent to my insurance 5 times with no response. I tried to explain to them that if they don't have that number on there exactly my secondary insurance won't know who to apply it to and it just goes in the garbage basically. Well now we're past the year time frame that is allowed for my secondary insurance to pay for it so now I have to pay for the remaining balance. I would also like to mention I had the same problem with them a few years ago and I ended up having to pay that one as well. When I need blood work done again, if possible I will drive to Texas or Arkansas to get it done so that it is not done through DLO.

    I would not give a star but I don't see that choice. I went for a blood test and told them I have…read moretiny veins. He told me he will not use a pediatric needle as it takes too long! So he went in a vein and did not get blood but rather than going to another vein he punched the needle in causing me great pain! I screamed and he said sorry! It's been two weeks and still I have pain. I reported it but a week went by and no answer! Beware the guy still works there stabbing people!

    DLO Edmond Marketplace Patient Service Center

    DLO Edmond Marketplace Patient Service Center

    2.3(10 reviews)
    6.1 mi

    We waited over an hour. Someone took my husband's name off the check in list but never called him…read moreback. After they took 3 or 4 people back that came in AFTER we arrived, my husband asked the lab tech to check why he wasn't called back yet. She said she'd check. Two more people were taken back before they finally called back. No explanation or apology for why he was missed. Customer service is terrible!

    I rarely leave reviews, but after this experience, I feel obligated to warn others…read more I scheduled back-to-back appointments for my husband and myself at this lab. Despite having an earlier appointment, I watched as my husband--and three other patients--were taken back before me. One of those patients even gave my name at check-in, and shockingly, the lab tech didn't verify her identity or check the lab order before calling her back. When I asked what was happening, the tech admitted the mistake but didn't apologize or attempt to fix it promptly. I waited an hour and a half before even being addressed, only to be incorrectly told that the lab didn't carry a test my doctor had specifically ordered. I called my provider myself--turns out the lab DID have the test all along. The lack of communication and accountability was staggering. As if that wasn't enough, while waiting to be seen again, I was verbally attacked and threatened by another patient in the waiting area. This outburst was loud, aggressive, and intimidating enough that my husband had to return from his car to de-escalate the situation. The staff? They said nothing. Did nothing. Not a word--not to the woman who was screaming at me, and certainly not to us. This experience was unprofessional, negligent, and frankly, unsafe. I will never return to this location. I'd rather drive hours out of my way than be subjected to this kind of chaos and disrespect again. Do better.

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    DLO Edmond Marketplace Patient Service Center

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    Labcorp - laboratorytesting - Updated May 2026

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