Labcorp Medford location has been great . Quick and easy to check in on tablet and staff is professional and courteous. My go to place for lab work now. Also love quick results portal. read more

Absolutely worst lab terrible first impression when you get there the entrance door is all rusty. The lady at the front desk is nasty. I told her I didn't think I needed one of the blood test because I don't think my insurance would cover it. And She said she couldn't just cross things off but then she wound up not taking the blood for that test and not even letting me know .... the other girl that works there is really weird too. I'm pregnant and she kept telling me how she wants to get pregnant but thinks she can't because she got the corona vaccine.... I've had the vaccine, so it's not that ... I don't know it just made me feel extremely uncomfortable. I would never go to this location ever again. Gave me the creeps and the girl missed my vein the first time meanwhile I had gotten blood work the day before at another place, and I even sharpie my arm to let them know where I wanted to go for the blood because I'm a difficult stick but they would not go in the spot I want them to go its it's my body after all! The quest in Medford just off the Lie is so much better with true professionals read more

I went to do preemployment drug screen arrived at 1:59 pm. I sat in the office until 2:11 with nobody at the front desk. Another patient recommended I do the self check in. At that point, I check myself in and sat and waited until 225 pm when Myrna arrived at the window. She said I'm done doing drug screens for the day you have to come back tomorrow. And I said well I've been here since before 2 o'clock she checked the computer and said no, you checked in at 2:11. I said well there was nobody here and I was waiting for a while and the patient's recommended self check in. She said well I've been here all day by myself and I'm not seeing anymore patients for the day. I said listen I'm an RN. I know how it is. Im busy all the time too. But please I need this drug screen by Friday for my new job. She said well i don't know what to tell you I'm done goodbye. I said please i do 12 hour shifts and I work the rest of the week. I will have to call out of work to come back. She said either find a new location or come back tomorrow. She said Ive been by myself all day in the office with no help. I said well the website states come 30 minutes before closing and thats misleading also I was here by 2pm. She said if you want call the supervisor and complain here is her # 516-246-1587 or find a new location. She was very rude, she apparently is burnt out which I also get as an RN however i don't take my anger and frustrations out on patients. I have compassion l which she clearly lacks. And seriously unprofessional. If I could give 0 stars I would. read more

The woman "tech" there did not know how to give a needle! When I told her she was hurting me, she said "It is a needle - of course, it is going to hurt!" I have needles all of the time, some good some bad. She was the worst - and she didn't care! Nasty! MEDFORD LOCATION!!!!! read more

I come in and go to the kiosk to check in. Nothing out of the ordinary. I'm supposed to pay a $25 copay. So I go and sit down after paying and then I'm called up to the reception desk ten minutes later and they tell me I owe another $25 from a previous appointment. I end up going back and forth with them telling them I paid that balance online weeks ago and they were trying to convince me that I was mistaken even when I have a printed receipt as proof AND a letter from labcorp telling me I had the balance due. I literally paid it online and they were trying to make me pay $50 that day. They were acting like I didn't have to money to pay the extra and said it's okay to bill it and pay it later. Besides that, I go in there to get my blood test and this one nurse in particular was extremely incompetent. She kept missing my blood vessel and my blood was spilling on the chair and she said it's happening because she's talking and she shouldn't talk. It happened about three to four times. She was embarrassed clearly so I didn't want to get mad at her so I stayed smiling and she thanked me for "not yelling at her". I was nice about the whole thing but I have two huge bruises on both arms and it infuriates me every time I look down at them. I've never experienced this when getting a blood test. It's usually one arm and in one minute you're done. I was in there for a hot minute with her trying to get it right. She had someone else come in and do it. All the while they were both circling back to the billing issue I had at the front desk earlier. One of them felt like there was an issue clearly because they gave me the number to the central billing office before I left without me asking. Please don't go here. I should have listened to the reviews. read more

was there with hubby for the first time very professional very respectful very helpful and nice to talked to ! Ty 4 your service! We will be back read more

There is only one person there doing everything from receptionist to answering phones to checking and doing insurance to doing all the test. I was never told that I should not come in as a walk-in and that I should make An appointment on their website. She acts like She is trying to be pleasant but you can see she is being fake and doesn't give a crap about you, your wait, your request/situation or your appointment. If I could give negative stars I would. Go to Patchogue! Waited for 1.5 hours. read more

I am very upset with this location. I made an appointment for my newborn a week out as it was the only time I could get in. Upon arriving at my appointment on time they had the door locked and refused to open it no matter how much I knocked and said "I have an appointment" through the door. After finally giving up and returning to my car the door opened and a gentleman came out! I asked if they could hear me knocking and he said yes but the woman said they were closing soon. My appointment was an hour before closing time! Unbelievable. I ended up waiting forty minutes with a 6 week old baby in the car, hoping for someone else to come out. They honestly must have snuck out another door because no one ever left. While waiting, two other people walked up and waited as well and soon gave up. I am so beyond aggravated. I hope that someone overseeing this location has a conversation with their employees about leaving work early whenever they feel like it. read more

Let me start off by saying I HATE bloodwork. It is a horrible and serious phobia of mine. I am pregnant so it was doctors orders and had to go. I also never leave reviews but I felt that I needed to incase there was someone else out there like me. The two times I went to this location last month I did NOT make an appointment based on everyone else's reviews of not needing one etc. They took me right away and were SO considerate of my fear of needles. The first time I went I had the gentleman and the second was a lady (I did not get there names) In fact, the people in the waiting room were SO rude to them! They took everyone in a timely fashion . Both times I went I had to wait but not painfully long, an understandable amount based on first come first serve. The facility is also very clean which was also very important to me ! Hope this helps someone else :) read more

One receptionist/phlebotomist does everything and I waited for almost 2 hours. She acts like she doesn't care about patients. Never coming here again! read more

This is the worst lab my family and I have ever been to. I have given them chance after chance but today was the last straw. After not being able to get blood out of my right arm she tried my left to which her response was did you drink today to which my response was no it was fasting blood work. to which I received a hand in my face and told to RELAX..I was relaxed until that point..then she told me she was getting the other lady in the office and I would have to stay and drink water..told her no I had my disabled son and husband waiting in the car and could not wait. this is the third time with 3 different family members that this lady told me she had to get HELP..completely unqualified..asked for my script back and left..will never ever go there again..do yourself a favor go elsewhere... read more

I had a completely different experience than the previous reviews. I have gone three times to this location and have had a pleasant experience each time. Sounds like I was helped by the same woman also who seemed a little stressed being the only person, but she was very nice and personable once we got to speaking. I witnessed one woman come in and demand blood drawing tubes from her to do the draw at home and the employee handled it respectfully. The last time I was there she seemed to be training a gentleman so hopefully that will resolve some of the other concerns. I didn't have to wait a long time to be seen during any of my visits and I did make appointments (not that it seemed it mattered honestly). But being as how I had to do a three hour test, I got to sit in the waiting room and witness how the office functioned. I can say I saw nothing but walk ins and they were all seen in a reasonable amount of time for having not made an appointment. Maybe it's just me, but if I'm walking into an office with no appointment I would expect a wait time. I thought it was nice service in a reasonable amount of time. It's not a customer service field that they really need to go above and beyond. read more

Worst. Labcorp. Location. Ever. Do not come here unless you have at least 1 hour to spare. I have been here as a walk-in. I have made an appointment. Doesn't matter. They are very disorganized. Take people randomly. read more