Possibly the best doctors office I have ever been with for care. Dr. Glen and his entire staff have…read morebeen so kind and patient. The office is incredibly clean and you never have to wait cattle call style. It is greatly appreciated from the customer point of view. Highly recommend.

Love 'em! Always responsive to me. They have been taking care of me for over 10 years. Great doctor…read moreand staff!

This is the worst possible place you could go when you need "Urgent" care. The two ladies at the…read morefront desk were beyond rude and unprofessional. Took minutes of my time for them to not be able to find me in the system telling me I have never been here, when I have been here multiple times. Can't believe this happens at a medical facility. This place is a joke. Drive up the street, much better options.

They are a pretty nice family friendly place. It's run like a doctor's office and they do not…read morecharge minor emergency fees. So keep that in mind, if you're gonna compare them to a minor emergency center.

I almost didn't go to this Urgent Care because of poor reviews but realized they were old. So glad…read moreI went! It was a 5 star experience. Check in was quick and easy and receptionist was kind. Professional staff did intake, questions, BP/temp etc, and swabbed my throat. She was friendly, efficient, professional and caring. The APRN, Stephanie, came in ,examined me, ordered more tests and talked with me about symptoms. All of this was in the first 20 minutes or less I was there. I found every staff person to be professional, knowledgeable, kind, and caring. There was no rushing me. They took their time to assess my health status. They discussed treatment with me and proceeded to order medication. I was probably there less than an hour and some of that was just waiting for test results. If you want good quality urgent care this is the place to go. I know I will return there if I need an urgent care.

This is a newer clinic !!! I love it the people were so nice to me and my son. they actually were…read morecommunicative about everything and were so quick when we were waiting for the doctor!

I was very pleased with the office, my doctor and the support staff. Dr. Garwood was very thorough…read moreand listened to each answer. She explained everything in detail including several treatment options. She explained pros and cons and we decided on a plan together. I wasn't sure what to expect but was very pleased with the information received.

Lincoln is so fortunate to have smart, caring providers of often frustrating, complicated disease…read moreprocesses. I would not go anywhere else for my care and would recommend this clinic to friends and family.

Professional reception and registration…read more I had wonderful experience with triage as well as my PA. I was given antbiotics and my PA was very patient when i described my problem. No photos were taken i was in too much pain to notice anything else except that they were very prompt in service. Great experience.

I went in all banged up and bleeding from falling on my ebike. The receptionist was very…read moreprofessional and had a sense urgency as she checked me in. I was seen right away by a friendly and caring team member. I began to have a panic attack and faint and all the staff that assisted me were very kind, supportive and understanding. That wasn't my first visit there and I would def go again if needed

I just moved to Lincoln and am so thrilled that my insurance led me to Family Health & Wellness!…read moreEveryone in the office was super friendly. And PA Kelli Kodad is nothing short of awesome! I had the most thorough visit and never once felt like I was just another patient on their schedule. I highly recommend this practice!

I am very disappointed in the Family Health and Wellness office. I have been a patient there for…read moremany years. My employer had changed our insurance provider so after I went for my yearly physical, I received an out of network bill. My yearly physicals have always been 100 percent covered, so this was unexpected. I was very disappointed that no one in the office informed me that my new insurance would now be out of network when I made my appointment or when I checked in. If I would have known, I would have chosen a different providers office. I also work in healthcare and our office ALWAYS checks patient insurance at the time the appointment is made so there are no surprises. The office manager at Family Health and Wellness was not willing to work with me on my charge unless I was a cash patient at the time of check in and I am told I must pay the full amount. Needless to say, I will not be returning to this office again! Poor patient customer service.