Excellent experience today with knowledgeable, flexible front desk employee! Plus the tech passed…read moreon info of how to make an appt without going online!! Yay I am very thankful!

This establishment ruined my entire experience. They were extremely rude to me. From the moment I…read morearrived and after waiting for 45+ minutes refused to even take my urine sample. Extremely unprofessional needs an entire new staff. This place should be closed down. I've never been more offended in my life.

The office was fine & friendly. It's Quest that is a HUGE pain trying to get your test results. Log…read morein and have to get verification code. Then after that to try to review your results, need to again get another code. Then scan your id front & back, then have your face scanned. Then get a stupid message after repeatedly trying "We're experiencing a problem right now. Please try ID verification again later." So annoying & a waste of time!!!!!! We should be able to access our test results as easily as they take our $$$

totally useless , could not set an appointment. no matter what I tried could not get to a place to…read moreschedule an appointment. I hope to find another place to get labs . There is no reason for this web site to be so hard to work with.

This is the second time we've been to this ER hospital two years apart! They have been fantastic on…read moreboth trips. Immediately, addressing as I walked in and got me to a room and had a doctor in my office in less than five minutes I highly recommend this location.

We questioned if they could handle our situation upon arrival & they said Yes!…read moreAnd while this location did fair job of triage for her low electrolytes (Barter's Syndrome); they insisted my wife be transferred to their UF Hospital by ambulance in Spanish Springs - ABSOLUTELY HORRIBLE EXPERIENCE. The whole experience felt like a money grab, and the hospital never brought her levels up. FAILURE!!!! We will be filing a complaint with the system, appealing w BCBS to not pay the claim, and will NOT be back. HORRIBLE EXPERIENCE - INEPT medical care especially at Hospital.

This past week I went to this LabCorp location for a follow up blood test. The phone number listed…read morein the Yellow Pages results in a recording that states this is no long a working number. The LabCorp web site does the same. When I arrived the clerk behind the desk was bored and curt with me regarding my questions. A very unfriendly atmosphere....she was clearly unhappy in her job. The woman who did the actual blood work appeared very unhappy and snappy in her attitude. She was also an "unhappy camper". I suggest anyone requiring routine lab work find another lab in The villages. there are a number of them. These are unhappy employees and reflect it in their work and interaction with the public.

Prompt professional service. System works well but was doubtful with my first. Trust the system, it…read moreworks n very efficient with communicating with me and my primary care team back home

Had tests run last last week at a different location. Some missed. This was an amazing experience…read more Cheryl was friendly, friendly, professional and organized, and great with the needle. This location is very organized and friendly and helpful to those who had difficulties in checking in. I'm can't say enough about this location of Quest.

Everything. Very short wait time. Very professional and friendly. Clean facilities. I would…read morerecommend this business very highly.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

Efficient way to do testing! Fast friendly! Quick. Results fast!…read more It really helps being so convenient in location!

My husband and I had scheduled appointments at Lab Quest on Heald Way in The Colony. We were having…read morethe same out of pocket test done(pre paid). He had his blood drawnand I waited 15 minutes for me to be called back. When I got to the room I wasn't told they could not draw my blood because this test had to be sent by FedEx and it was too late. I said you just drew my husbands blood for the same test. "We did but we shouldn't have. The supervisor has to take it to FedEx. I said draw mine and send them together. Told they would not do that and I should make another appointment. I was infuriated at this. What stupidity! I demanded my be drawn. They did so under duress. The FedEx truck pulled up as I was leaving the parking lot. I will Never go there again. The stories of this lab other clients told me were terrible.

After being taken to a back room, a woman entered and stated she was there to take information. She…read morethen informed me she would be inserting an IV and performing a test before administering contrast dye. When she inserted the IV, she was unable to get it to work. Instead of removing and restarting properly, she repeatedly moved the needle in and out of my vein. This was uncomfortable and concerning. Eventually, she removed the IV and wrapped my arm. She called for another woman to assist, but when that person was unavailable, a man nearby stated he could help. She agreed and left the room. The second staff member applied the tourniquet extremely tightly. I told him it was very tight. When he inserted the IV needle, I immediately told him it was very painful and that something did not feel right. Despite this, he continued. When he attempted to inject fluid, it infiltrated into my arm rather than into the vein, and the area around the site visibly swelled. Only then did he remove the needle. I have never had difficulty with IV placement or blood draws in the past, including blood work done just two weeks prior without issue. This experience was painful, distressing, and felt improperly handled. I am especially concerned that my repeated statements about pain and discomfort were not taken seriously.

Quick and easy scheduling, quality care and test results delivered to my physician promptly and…read moretimely