Nancy S. I went to the Northwell Health Labs on 222 Middle…read moreCountry Rd in Smithtown NY, When I entered I was greeted by a nice nurse, I sat in the waiting room for about 10 minutes and was seen by a very nice & professional nurse named Yanni, she took my blood with ease, she is quite an asset to the lab industry!

I went to this location for the first time today because it's by where I live now. I was in and…read moreout in under 10 minutes and they were able to draw blood with the first stick-which never happens for me. Just wanted tp leave a review because it was a quick smooth process so don't worry if you have to go here.

The care I received at this lab was the worst I've ever had…read more The first time I used this lab, I was uncomfortable - the office itself was somber and stark, the "receptionist" unfriendly but I stayed because I didn't know where else to go. After a short while, a gentleman called me in to take my blood. This man was a bit tense but warmed up quickly and I felt more at ease. He did a great job - no pain, put on a proper bandage and there was no bruising later on. I had another need to draw blood and thought to use the same place - didn't like the place in general but the care I got from the individual was good (one makes tradeoff's). This time there was the same "receptionist" I checked in and sat down. Not to long after the "receptionist" called me to take my blood sample (I got the impression she had just cleaned the toilet) and I followed her - she followed me into the room and began to prep me. I was surprised and asked if she was a phlebotomist and she said yes...I was still surprised and asked about the person who served me the first time there....this started off a conversation about how no one stays there very long - how the place seems to be a revolving door....that she is alone there and does everything alone. At this point I thought of leaving but bit the bullet and stayed...since I'm a "gallon member" at the center for blood donations, I thought it a good idea to point out my best vein.....she poked me there, it hurt, and drew the blood......then, she took a small lump of cotton and put it over the wound and attached approx 6-8" of what appeared to be paper tape on my arm. I left wondering what happened. Next day I bruise that lasted about 2 weeks....till today have a phantom cushy spot that comes and goes. I won't go there again

I tried to drop off a sample to be tested at 1:45 on May 1,2023 at the Rocky Point location. All…read morethe paperwork was done. A male technician stopped me at the door and refused to take the sample. He said they were going to lunch even though it was posted that lunch was between 12 and 1:00PM. He told me to come back later or the next day. I told him I couldn't because I had to go to work and the sample needed to be refrigerated right away. I asked him if he could just take it and he refused. There was a person in the waiting room who heard everything and this was very embarrassing. This man was rude and completely out of line. I had to get another prescription from my doctor and a referral to another lab. I will never go back there again even though I have gone there for years. Now, a very important test has to be redone and time was wasted. Terrible experience

I found Dr. Jessica Blydenburgh online after reading reviews from patients who had visited her…read morepractice. I decided to see her for a consultation, and the praise from other patients proved to be well-founded. Dr. Blydenburgh listened carefully to my health concerns and took the time to explain exactly what I needed to do. I am so happy to have found a doctor who truly listens to my issues. Thank you to the Doctor, the Nurse, and the Administrative Staff.

The office is always clean and wait time is minimal. The staff is friendly, and efficient. Dr…read more Blydenburgh is a great doctor who is caring, and more then capable to address all medical needs in the best way possible. I highly recommend all doctors associated with this practice! Sincerely, IM

I love CityMD Lake Grove! My father was seen here back in Jan for feeling short of breath for a…read morecouple of weeks. He was seen by PA Jill Diemer and was sent to the ER. Jill was very thorough and explained why she thinks he should go to the ER. She also ordered a chest X-ray, which was performed by a great tech, I think his name was Reza? Because my father was seen that day, it allowed him to have a further work up done at the ER. He is now diagnosed with a chronic lung disease that needed further treatment. If I did not bring him to CityMD that day in January we would have never known about his chronic lung issue. The front desk was very nice and welcoming! All in all a great experience with a wonderful staff! 10/10 recommend

Would put zero stars if possible, I waited a full hour for a drug test for a job…read more after forwarding the needed information they had me sit down while people came in got checked and LEFT When I went to check how much longer 45 minutes into my wait the one lady said her manager was getting me set up, I look over at her manager and this older lady up front was gossiping with someone for 20 minutes instead of getting me in and out. This place is a clown show. I don't know how it's even open

This place is very well run, it's clean and the wait is never excessive. We saw Dr Nicole Gardock…read moreyesterday and she was thorough and very understanding. She diagnosed our problem and couldn't have been more conferting.

Apparently appointments aren't appointments. Walked in for. 2pm at 150 and watched as everyone was…read moreas let in before me. Waited almost two hours. Supporting staff was nice and all agreed the appointment policy is terrible and deceitful. Provider was dismissive and put me thru test that wasn't needed. Turns out I know more about myself than him. Horrible bedside manner. Never again! City md here I come.

Thank you! The several services received from making my appointment to the actual procedure were…read moreprofessional with exceptional -in person- customer service. Highly recommended location!

I've been here before but this is by far the worst experience. The man at the front desk was very…read morerude and unfriendly. I was told to go to the back to women's imagining. When I got to women's imagining not a single employee was there. I waited several minutes (alone) before someone finally came back.

I'm honestly not sure why Northwell Health has such low reviews, because my experience has been…read morenothing short of wonderful from start to finish. The front desk staff are consistently kind, efficient, and knowledgeable -- and if they don't have an answer, they go out of their way to find it. Even staff who aren't directly helping you will greet you warmly and make you feel welcome. Dr. Duffy, in particular, is absolutely outstanding -- truly a five-star doctor. She's attentive, caring, and fun to talk to. She listens, gives thoughtful advice, and makes each appointment feel collaborative and comfortable. I moved here from out of state and was worried about transferring all my medical history and medications, but Dr. Duffy made the process seamless. The transition from California to Texas was tough, but from Texas to New York it was easy and stress-free thanks to her help. Their referral system is another major plus. After a visit, you can hand your referral slip to the front desk, and a specialist will schedule your appointment for you and provide all the details -- it couldn't be simpler. Of course, you can still schedule things yourself if you prefer, but the extra support is such a bonus. The staff overall is exceptional -- especially the lady at checkout (I believe her is named Kiara, that definitely could be wrong, I apologize if it is -- she's always so sweet and helpful). Even the waiting room has a friendly, positive vibe, and the facility itself is clean, welcoming, and feels brand new. If you're looking for a primary care provider in the Shirley area, I highly recommend Northwell Health. They accept my Blue Cross Blue Shield insurance, and I truly couldn't ask for a better healthcare experience. Right next to the Applebee's on William Floyd Parkway.

Hannah did an amazing job taking my blood work!!! Office was great, very friendly and quick service.read more

Love this office! Clean. Efficient. Med Assts are great. Love Laurie Wallace! The BEST!read more

The office is clean and wait time isn't bad from my experience. The MA's are friendly. However the…read moreprovider seems to focus more on getting you to come into the office more frequently than necessary to bill, when it can be a quick portal email message. I don't see a reason to come into the office just to be told my lab results are normal (which I can also see on the results portal). Medication refills for NON controlled substances are for 3 months max, no refills, & require an in person visit every 3 months. Other medical offices I've been to just send a portal message if results are normal. I discussed this with them and there seems to be no compromising. I respect the provider's choice to be on the stricter side of the guidelines, but as a relatively young and health person, with a well controlled medical issue, I prefer someone who listens, is understanding and able to work with me. I have switched to a new provider at a totally different office that fits my needs better.