Excellent care provider! I would strongly recommend! Very professional and always confident in…read moretheir assessment.

Saw me quickly to clear for surgery. Staff pleasant, competent and helpful No waiting. Mary…read morereviewed my labs, chart and history and EKG.

Quick session. Easy to make an appointment online and the workers here are quick and thorough…read more Pleasant and convenient.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

I have been to this facility on a few occasions before. It's only been here a couple years now and…read moreit is a great looking place with updated options. There used to be an urgent care a couple miles down the road and they moved it here and added a bunch more features. It has urgent care, radiology, labs, and more that I haven't seen. Staff is helpful and it's location is great for people in the area. It is nice to have this option so close to my home. Especially the radiology and labs. Otherwise I'd have to go downtown.

It was my first time at this location for an OB/GYN appointment and I had an ok experience, the…read moreonly thing was that the lady who checked me in named Ann was very rude.

The receptionist checked us in quickly, but staff were a smidge unprofessional discussing loudly…read morecurrent affairs (e.g. peeing), lunch breaks, coworkers, and using the work phone for personal biz (talking to family). Shayna in the lab was amazing! Very sweet and explained the delay in bringing me back.

The phlebotomist who drew my blood (Emily) was incompetent and unprofessional. She missed the vein…read moreand poked and prodded my arm to no avail. When I told it hurt--a lot-- she ignored me and said nothing. She finished the job and dismissed me without any words at all. No apology. Totally rude! When I later called the lab to report her I got a recording and left a message for a supervisor to call me. So far, no response.

While the nurses and receptionist were very kind and helpful, my experience with the PA, Cary, was…read moreunfortunately very disappointing. His bedside manner came across as dismissive and unprofessional, and I felt like I was being talked down to rather than listened to as a patient. At one point I was asked what I thought was wrong with me, which felt strange since I came in looking for medical guidance as someone who is not a healthcare professional. Because of this experience, I will NOT be returning. I seriously hope Cary receives additional training in patient communication and bedside manner in the future.

I had a horrible experience here. The whole operation is unprofessional. Nurses with attitudes…read morecharting on a post-it note. The doctor, Carey, I saw was belittling and super rude. I told him he was making me uncomfortable and then he finally stopped chirping at me. Never knew cold symptoms could be made so complex. In an industry where your job is literally to provide care, the way you treat people matters. Nobody wants to be at an urgent care less than the patient, but at this location apparently it's the staff who don't want to be there most. Left feeling discouraged, with no help, and $70 less in my pocket from my copay.

The City of Coopersville appreciates the excellent service and helpfulness exhibited by ArcPoint…read moreLabs. They are always prompt, courteous and professional - we give it the highest recommendation possible!

From the owner: ARCpoint Labs of Grand Rapids South provides Drug Testing, Paternity Testing, Alcohol Testing and a…read morefull range of DNA testing & DOT drug testing for individuals and businesses. You can also take advantage of our corporate wellness programs and allergy testing. Call us today for your individual & business needs! ARCpoint Labs always provides Accurate, Reliable, and Confidential results.