We love Dr.Buckler!…read more He's followed my kiddos since they were little. My kids all love him, and he takes time to listen to me as their mom. Now, as my boys get older, I sit in the waiting room, and I know they're in good hands!

I see Dr. Cesario and I'm quite pleased with this location of Advantage Health as a whole…read more Dr. Cesario really takes his time with you during your appointment, and it is made clear quite quickly that his number one concern is your health, understanding, and satisfaction. The office staff and nurses are all very kind and helpful. This location is super convenient because they also have an Urgent Care center and a lab (Although it gets a little confusing because it's easy to assume the lab is actually run by the doctors but it's slightly different billing/administration).

I rarely leave reviews, but I feel it's important to share my experience. I went into this urgent…read morecare with chest pain, shortness of breath, fever, and noticeably crackly breathing. I even told the doctor, Daniel Mann, that I suspected pneumonia. He listened to my lungs for less than 10 seconds, dismissed my concerns, and prescribed me an inhaler, steroids, and a cough suppressant--despite the fact that I told him I did not have a cough. When I asked for clarification about my symptoms, the only explanation I was given was "it's probably a cold." When I asked if he could say with certainty that it was not pneumonia, he told me yes. I had to push just to get a COVID and flu test, because in my life I've never had a "cold" this severe. To be fair, I understand my visit was close to closing time. However, this was the only urgent care open at the time, and I simply cannot afford an ER visit. I was hoping for thorough care and reassurance, but instead left feeling dismissed and confused. Over the following week, my symptoms did not improve and actually got worse, especially the difficulty breathing. I ended up going to a different urgent care for a second opinion, where they performed a chest X-ray and confirmed I do in fact have pneumonia. That means I spent an entire week untreated, walking around contagious, exposing my baby brother and my best friend who has severe asthma and lung issues. This misdiagnosis and dismissal could have had serious consequences for me and the people around me. I am extremely disappointed in the lack of thoroughness and the disregard for my symptoms, and I would strongly caution others about the level of care provided here.

Great staff and knowledgeable nurses and doctor. Little wait time and quick diagnosis. Conveniently…read morelocated.

This place is all about the money and not patient care. Didn't even bother to send in my…read moreprescription to the pharmacy just up the street. When I called the following day and still hadn't heard anything from the pharmacy they had no answer as to why they didn't bother to send it in. Maybe they should not get paid until they provide treatment. I would not recommend this place to anyone.

Went last night (9/28/25) for what I already knew was impetigo and wanted to start antibiotics as…read moresoon as possible. I made an appointment for 5:50 p.m. and checked in online. I did have to wait about 25-30 minutes until I was seen but once I went back, I was there a very short time and saw the doctor pretty quickly. Huge shoutout to the guy who took my vitals (I'm so sorry, I don't recall your name). He was not just hilarious but let me drone on about my medical history, which I do when I'm nervous and in a medical setting. So happy to introduce you to impetigo and prosthetic eyes, my friend. Anyway, once the doc saw me, we discussed what antibiotic to put me on and he was thorough enough to ask if I had any replacement heart valves (I do!) so he knew precisely what antibiotic to prescribe. I've never been asked that by a doctor before, so I appreciated it.

avoid at all costs. staff isn't trained...don't even know…read moreenough to check fax messages for your dr. instructions. can't get ahold of them by phone. don't waste your time or health here.

I highly recommend this location! I needed an X-ray and was in and out in 10 minutes. All staff was…read morevery friendly and professional. They recently updated the waiting area and it's pleasing. They provide masks and sanitizer at check in.

I normally would have a good rating regarding this office but I needed to get in and wasn't able to…read moresee my regular Dr. Bultje. Apparently they recommend that you get a flu shot this time of year but what they don't tell you is that not only are they going to charge you $26.50 for the shot but they're also going to charge you $55 for the person administering the shot. So beware and look closely at your bills. They even tried saying that I owed a copayment when it was deducted out of my debit account January 13, 2018, the day after my appointment. I was given a referral and made the appointment but decided that I will more than likely cancel it. I don't know who's lap this falls in but I really don't like being taken advantage of. Beware flu shot.

I was pleased to find Dr. Sarah Rodriguez who is accepting new patients and was willing to listen…read moreto my request that she bill using codes accepted by my insurance company. My past doctor didn't care and I ended up with a lot of payments for services that were supposed to be 100% covered. Dr Rodriguez was very thorough and professional and was also a good listener. I plan to return for future appointments. The office staff was good but not excellent. I would give Dr. Rodriguez 5 stars and the office 3-4. Nothing was really negative though- they just forgot to give me the initial paper work so someone took my history- which was easy for me.

I recently visited the urgent care here due to a suspected UTI. From the checkin to the nurse…read more(Ravyn) to the PA Bethany my care was excellent. They quickly confirmed my diagnosis and prescribed medication. Everyone was friendly and helpful. I was really impressed!!

exstremly slow and then the lack of attention and care provided by the "doctor " was very…read moreunprofessional only come here if you have 6 hours available because that's how long it's going to be

Nursing and CNA staff were extremely caring and very professional. Doctors were not very…read morecommunicative. Physicians provided little or no feedback on progress. PT was almost non- existent in the 4 weeks our friend was there. Food was good. Facility was clean.

DON'T GO TO BUTTERWORTH! I had a major spine surgery in 22…read more Ive had 4 back surgeries in total, all at spectrum. First 3 went well. No complaints, they took care of me fine. The 4th (the most complicated one.) was a total horror. I woke up after 8 hours of surgery and the nurses at Butterworth wouldn't give me any pain medication. When my doctor finally came in after the second day he ordered me Norco. I STILL never got any medication. The nurse would come in singing..."i have your pain pill"! Only to look in the small cup she held and see one Tylenol 500. I am CONVINCED the entire opium epidemic comes right from Butterworth Hospital. Not only do they take your meds when you're in dire need of them, after you finally go home, the surgeon offers to have your scripts sent to you via mail because you may live a ways away. Those never come either. When I ask about the mailed scripts, they tell me i filled them in the Meijer Pharmacy right below Butterworth Hospital. It doesn't take a rocket scientist to figure out I wouldn't have them mailed just to drive all the way back there to fill them. I was labeled a junkie or something because i kept complaining about not getting pain any relief. I have NEVER been addicted to ANYTHING, not even coffee! And i have PTSD over that surgery and the pain i was in and the nasty way i was treated at Spectrum Health Butterworth. Now i have to have a 5th surgery. I will go to Saint Mary's in hopes they treat me a little better. I'm scared to death.

I took my Mom to Spectrum/Butterworth for an ultrasound of her kidneys, which that part was great…read more However, your Valet parking was HORRIBLE! We waited over 30 mins to get my car. When I asked an employee about how much longer it would be, I was told "it's very busy and we're short staffed" in a rude tone. You either need to add more staff or replace the ones you have. I believe my 90 year old Mom can move faster than them. For such a large, well known hospital, you need to improve in this area ASAP. I don't know if I'll use the Valet service again.

I was inpatient at Butterworth Hospital from July 30-August 5. Dr. Mathew Chung performed the…read moreWhipple procedure and it took 4 hours. I can't say enough good things about Dr. Chung and his team. My recovery went really well, and I feel that's due to his expertise. I saw him every day in the hospital (except the weekend) plus another member of his team saw me every morning. I felt very well cared for. I also want to commend the nursing staff....especially Katie, Alyssa, and nurse assistants Bronwyn, Jack and Sequoia. Everyone was very attentive even though they have so much to do. Being in the hospital is never pleasant, but the care I received at Butterworth on the 7th floor made the experience bearable. A big thank you to all the staff...you are appreciated!

Horrrible!! Left in the hallway and never treated!!! Sickening service and pathetic treatment!!! Go…read moreanywhere else if possible!!

I am sitting in the Emergency Room currently it's Oct. 29th at 845pm. I've been here since…read moreyesterday at 2am. I also have been told we would be moving into a room since 6am. I will not leave. I have asked for a reclining chair numerous times and was told I cant have one. They also told me their hospital is full. So, these people wat me to stay up for over 30 hours and drive home after not being allowed any type of sleep or chair or pillow or blanket. These people suck at helping people. They have been completely rude to me, never offered me anything. Not a blanket, not a cup of water, nothing. This place is awful.

After my surgery The day shift at Trinity was outstanding, professional, friendly, helpful! As for…read morethe night shift especially the charge nurse not professional not friendly not helpful rather adds stress to your healing process. I wasn't given enough Anesthesia. I heard and felt EVERYTHING! Utter pain! They were laughing talking about how their weekend was! As the surgeon continued to bump the surgical bed with his chair as he moved from side to side! I felt him tugging on the inside of my body. Worst experience of my life as they did NOT listen to my needs I need more Anesthesia! I didn't go into the deep sleep until I got home ask me what I did when I got home I don't remember anything! Colonoscopies I remember nothing, EGD I remember nothing this facility I remember it was a living wide eyed awake horrifying experience. Rate doesn't deserve 1 star

Wow, where to begin. Full and Fair disclosure I was a very unhappy customer when I entered the Er…read moreat Mercy. Overall to say that numerous Nurses(not all by any means) went about their work with the urgency of a sloth with time to kill would be an understatement. While I was bellowing for aid, I could literally hear all of the nurses standing at the nurse station talking about their weekends. When I was discharged I realized why they were so distracted.... they all had their phones out gently scrolling through social media. Excellent! I also got some good pics of them on their phones! When I was leaving I asked the security officer if this was commonplace and he said absolutely! I would definitely search other medical aid while in Grand ... Update: the staff put the wrong address on my Bill and sent my info to address from over 15 years ago. After calling them to find out about my bill they realized they took a pic of my ID and insurance and just didn't update the file.... the incompetence is never ending here.