The entire ICU medical team who helped my son while he was there are truly amazing.I've been to…read moremany hospitals ICU'S and the Nampa team was by far the best. The skill, knowledge, care, concern, confidence, understanding, compassion and grace they showed me and gave to him was overwhelming. Ive never in all my years had experienced such truly wonderful care with skilled, caring, thoughtful Nurses, Dr.'s, respiratory therapists for the intubation, are fantastic! The team for occupational and physical therapy unbelievably thoughtful and caring. I am truly overwhelmed by this team of professionals and words will never be enough to express my gratitude!

Absolute terrible hospital. will not be giving birth here. if their birthing center is ran anything…read morelike their urgent care or ER, I would recommend literally any other hospital. Waiting hours to just get your vitals taken and be checked in. let alone even get a room. So many other people just waiting crying and puking NEEDING HELP, yet when you go back they are in no rush walking around.

I had a bone density scan this week at St. Luke's Eagle location. A majority of my appointments…read moreusually take place downtown or in Meridian. So, it was nice to have a 5 minute drive to my appointment since this office is down the road from me. The receptionist here is so nice! The downtown location should take a couple lessons from the Eagle location. The receptionist smiled at me. She was kind asking me my general check in questions. She had personality. These basic skills are lacked in 90% of the people who work in registration downtown. If I can have all my appointments here, I would. I hung out in the waiting area till it was my turn. Zach, the imaging tech called me back to the scanning room. He went through the process of the scan with me and guided on how my properly lay on the scan machine. He had me position my legs differently for a couple scans. And before I knew it, I was done. It was quite an easy process which was nice. My other appointments require getting poked at. The Eagle office is night and day compared to Downtown. They are so nice here. It's a smaller facility with an Urgent Care unit which is nice for non emergency visits. It bums me out that I have to deal with the rude receptionists and security check in staff when I'm Downtown. But it was nice to see how the other half are treated at this location. I will have to get more appointments fulfilled here. I leave happy which is nice.

Randy drew my blood and he was the best. No pain at all. He was very pleasant and made me feel…read morerelaxed.

Besides the janky iPad they use for check--in, I thought the process was quick, professional, and…read moreeasy. I had an appointment and was sitting for no more than 3 minutes after I checked-in before they called my name. I would absolutely use their service again.

As long as you make an appointment, I haven't never been in for more than 15 minutes total! so fast…read moreand easy! and the result's are right in the app. I love using Quest Diagnostics! I just wish there was another one closer to the Caldwell/Fruitland/Ontario area since I come from an hour away.

I'm leaving a one-star review strictly because this office has continuously failed to send my…read moreprescriptions to my pharmacy. I love my doctor and I get polite lip service from the staff but I've been coming here for three years and every time I get prescription refills I have to call them at least twice this time it's going to be three times to get a the refills to actually go to the pharmacy. That's fundamentally unacceptable. It's such a small item to require and I'm not one to leave angry reviews but how else am I going to get service? I don't know what to do here here. It's ridiculous.

Visited this clinic for an issue while traveling out of state last year (2024). Used our health…read moreinsurance and paid the $20 co-pay for the visit, which is normal procedure. The care quality was fine, the care provider didn't do anything other than recommend drops to buy for the issue. Nothing else. No concerns there or remarks on care quality. My gripe is with billing. We phoned this location a few months later to understand if we should expect additional charges since we had not received anything yet and were told not to worry and that something would be sent out via mail. Got nothing from the billing department via mail. We finally received a bill in 2025 (over a year later since date of the service) which states "expenses were incurred after coverage was terminated". Note that we are on different health insurance now, however I called our previous provider today (Sept. 2025) and they informed they were never billed by Primary Health Group for this visit. Billing statement also includes all our valid health insurance info that we provided at the time of the visit so they do have it and simply didn't bill our insurance provider. Very frustrating that even when (1) we provide all our info up front at time of the visit, (2) phone them months later to follow up about billing, and (3) all our insurance information is listed on the billing statement that Primary Health still can't get it together and bill our insurance. Attention Primary Health Billing: Do better, please Attention sick patients looking for health care: Consider other providers

I needed to get some lab work done, and Jonathan was amazing. He got my paperwork checked in fast…read moreand was very gentle and got my blood drawn very quickly!

First day of vacation, I have a freak accident which resulted in a plateau fracture of my tibia. My…read morehusband dialed 911 and I landed in the emergency room at Saint Alphonsus on a Saturday evening. Surgery to place hardware was recommended for the very next morning. I have nothing but praise for all the medical professionals I encountered from the day I was admitted to the day of my release. Everyone was kind, compassionate and eager to make my stay as comfortable as possible. A lot of firsts for me this trip - first ever ambulance ride, first fracture (aside from breaking a toe), first surgery and first hospital stay. I met the surgical team Sunday morning. My surgeon explained what was going to be done while the anesthesiologist and nurses ensured I was calm and knew what to expect next. Surgery went well and next thing I knew, I was waking up in recovery. Shortly after I was moved back to my room. My room was comfortable. The nurses on the floor were just wonderful and attended to any needs I had. Even the food was good - plenty of choices. My only complaint is I felt ill prepared when it came time for discharge. My surgeon was not on duty at the time and the doctor that came by could not answer questions specific to my injury. She promised to call my surgeon, even said he was always quite responsive, and come back with answers to my questions. I never saw her again. I was not made aware that I would not be leaving with crutches (no weight bearing on my leg for 10 weeks) so my husband was left scrambling for a walker/crutches from a nearby medical supply store close to their closing time so I could get around once I got home. My physical therapy session before release left much to be desired. No instruction how to actually use crutches. I was basically wheeled to a room, handed crutches and got a very quick tutorial on how to climb stairs which I was not able to do. The younger woman on the therapy team seemed eager to help, but I found the older woman with her quite condescending. I went back to my room with a sense of despair. Thank goodness my husband is an old pro with crutches! Again I want to reiterate my overall experience was quite good. My doctors and nurses were among the best. I hope to never visit an ER again, but if I must I hope my experience is as favorable as this one!

We were traveling through when my husband began feeling unwell. Luckily, Saint Alphonsus was at the…read morevery next exit. We got to the ER about 6:30 a.m. on a Sunday, were taken right back, and treated immediately. The nurses and ER doctors were fantastic. Very caring, very friendly, and very thorough.

Great interaction with entire team. Professional, knowledgeable and helpful. Impressedread more

Dr. Santana is the best. So so through and kind. Took her time and answered all questions I had!…read moreThank you!

Highly recommend this facility. Always quick to respond to emails or phone calls. The business is…read moreran professionally and very clean. They have helped me countless times with blood work and testing for the Idaho Athletic Commission. Quick results! 10/10

DO NOT get a hair follicle test done here. You'll be pulling clump after clump of cut hair from…read moreyour head for the rest of the day. They cut way more than needed and just left the rest they didn't use. Untrained & unprofessional. Don't go here!!

Tweaked my back and in bad pain. Not long wait, got a shot, prescriptions, then sent on my way…read more Feeling better in 30 min!

Wonderful urgent care. Went for wound care. Dr Williams is fantastic. Very caring and…read moreknowledgeable. Wasn't busy. This is my new go to urgent care.

Too bad I can't give zero stars. My daughter had an urgent care visit 2 years ago and we presented…read moreinsurance information at the time of the visit. a few months later we keep receiving bills from them. We contacted them several times to submit our insurance and still keep getting bills. 2 years later they put us in collections. I come to find out the reason our insurance denied the claim is because they had my member card and not my daughters. This could have been a simple fix, but now that it has beed 2 years my insurance denied the claim. Long story short, this "business" would just harass you and give you attitude when you are trying to pay a simple bill rather then do the work of figure out what the problem is. Stay far away!

Lady at the front desk was so sweet! Nurse and NP were very kind and knowledgeable too! Helped me…read moreget in and out and answered all my questions! Recommend this place even if you don't have an appt, just walk in!