General care/ diabetic/ high blood pressure are my issues…read more Dr "O" is always caring/ & professional The office personnel always make you feel like your reason for being there is important to them. They are friendly and kind and know their job.

Dropped off my daughter at 3pm for a 3:15 appointment. She wasn't seen until 5:09pm. Almost 2 hours…read morepast her appointment. I can guarantee one thing I will never go there. 2 hours past the appointment and no apology or explanation. To me this shows a total lack of professionalism and decency. I wouldn't trust this doctor as far as I could throw him. I will find another, more professional doctor for any further checkups or follow-ups. He shouldn't be allowed to practice medicine in this town.

Health Care Physicians and their staff have gotten out of control these days. Because patients…read morehave to go to certain providers many of them and their staffs treat their patients poorly. I left a practitioner becauae he and his staff were very unprofessional, had no bedside manner, and treated tgeir patients like a pay check instead of a person. Im glad I did and found Dr Mozzie. At first I thought I was in tge wrong place because they mostly treat diabetes and weight control. But I was immediately impressed by his staff they were polite and friendly and seemed to actually care. They werent pushy or rude but kind and patient. Even with a slight computer problem Dr. Mozzie kept his composure and just talked to me while we waited for the problem to get fixed. Usually doctors will leave you in the room to stare at four walls until it gets fixed. I was most impressed because he actually listened to my description of the psin and instead of jumping to a conclusion he said lets run some tests. Ive had lower back pain for 15 years no one has ever suggested to run an MRI and do blood work. Ive heard several things from different doctors that came up with what they think I may have but no one ever said lets take a deep look and really find out. After our session his staff came back in and took blood work....which was great that they could do that and not have to refer you somewhere else. Overall probably the best Dr appt Ive had in a very long time. If you dont like your current provider you should look into coming to Dr Mozzie. It is well worth the time.

HIPPA violations in the multitudes. From the receptionist filling out your health information in…read moreear shot of the waiting room. To not providing a visually impaired person with a disc of the study. They are unable and their internet company wants you to post your DL on the internet to access your own information. Stay away, goat rope, inept office people,and techs!

I have only had great service and help from this center. Yes these ladies talk to each other but…read morethey have s great symbiotic relationship and take care of things as a team. The techs are awesome as well. Sorry if you had lest than best service but I have not.

I am very happy with the service I received here. The receptionist is not only friendly she is…read moreprofessional and technically able. Appointments were made at the patient's convenience. The appointment itself was handled with the utmost professional behavior. The nurse practitioner was kind, efficient and skillful. The doctor's behavior is caring, insightful, instructive, supporting and healing. I am pleased with the entire staff, their behavior and presentation in general and with each of the individuals I met in the office. They were all individually and as a team focused on patient care. They treated the patient with integrity and honesty. Their collected wisdom and ability was applied every step of they way. I am glad to have come in contact with this practice. They are a model and an honor to the medical profession. Bravo! and thank you.

The staff and physician at Crystal Coast Family Practice worked hard to ammend the situation and I…read moream very satisfied with the care I recently received.

My wife took our daughter here for asthma treatment. From the moment we walked it until the time…read morewe left we had a very positive experience. The staff was welcoming and the place was very clean and modern. Doctor Martin was very patient in answering all our questions and concerns. Not once did we feel rushed or displeased with anything we experienced. We will be coming back.

This office was recommended to me by a friend and I liked that it's a pretty short drive from our…read morehome. We've had three appointments thus far, and they average out to three stars. Appointment 1 - we were seen before scheduled appointment time. Appointment 2 - we weren't seen until 45 minutes past scheduled appointment time, with no apology or explanation for the wait. Appointment 3 - we were seen within 10 minutes of appointment time. The entrance to the office is somewhat confusing to find, as there is a group of buildings (all pointing different directions) with not much signage and parking on either side (imagine a half circle with the buildings in the middle and parking on two opposite sides) and the office entrance is actually facing the inside of the compound so it took a few minutes to locate. The actual office entryway/check-in desk is very cramped (barely enough room to walk in with a carseat--forget about someone trying to get in while you're standing there) and the waiting room feels cramped as well, though it's just on the small side (~10 seats). It looks a bit worn and outdated but it felt and looked clean enough. The staff is nice enough--not the best I've experienced but not the worst, either. It's definitely more "homey" feeling than the clinics at the Naval Hospital...and it's not as advanced, either. I was a bit surprised at the scale they used to weigh my newborn...at the Naval Hospital, it was a fancy digital scale that automatically took three separate readings and averaged them. At this office? An old fashioned medical weight scale (where you slide the weights across the bars to get it balanced). Well, that's fine for bigger kids and adults...but a newborn? The nurses and doctor seem to enjoy what they're doing and interacted well with my baby. I never felt rushed, but then we were only there for well-baby checks. Everyone was nice. That said, we're changing offices because they don't do immunizations for Tricare, and my whole reasoning for going to an in-town doctor was to avoid having to drive on-base all the time. Also, they seemed to imply that no town doctors could do immunizations (or maybe I misunderstood, but they certainly assured me THEY couldn't do them) somid have to go on base. Well, whatever the case, I did find a pediatrician's office that does immunizations, so I'm not exactly sure why Martin's doesn't do them. So, if you have babies and Tricare insurance, I'd probably not go here just for the inconvenience factor. But for other insurance or older kids who don't need the frequent vaccines, this place would be fine.

Staff was very polite and way more parking than a lot of other urgent cares around. Would…read morerecommend to anyone needing quick in and out service.

Upon arrival, around 7:40 on a Friday night, we were greeted by a very kind woman at the front…read moredesk. She verified that they took our insurance and then handed us paperwork to fill out before we were seen. After filling it out we waited for about 5 minutes before we were called back for vitals to be taken. Immediately got into an exam room where my husband was triaged by the nurse. Within 2-3 minutes of her leaving the room, the PA came in. My husband was being seen for a burn and the PA was very thorough and helpful. A prescription was sent to the pharmacy and we were out the door shortly after. The entire visit was around 30 minutes total. Truly great service and care. Very grateful that an urgent care was opened closer to home.