I tend to pass out when I get blood drawn and the techs at other locations always seem super…read moreannoyed by this... but not here! Ronnie was super accommodating and was nice and quick.

The lab techs at this location are amazing. I have nothing bad to say about them, but the check in…read moreand scheduling process is horrible. After checking in, the machine told me I would be notified via text when my turn was up. After an hour I returned to the lab and was told "the texting doesn't always work" So I waited for another hour, while people with appointments were seen before me. Walk ins are sent to the end of the priority line, and they should just require appointments. I wasn't told that I should re-sign in after I missed my initial call because I was waiting on a text, which extended my wait time even further. This location only had one technician administering the lab work, and it's check in system needs to be updated.

I'm a fan of places with a frikkin' *process.* There's an order to things which gives everyone…read more(staff and customers) a sense of comfort and cluefulness. Quest Diagnostics doesn't disappoint. I am one of those lucky freaks who gets her arm sporked and drained every three months, and these folks do it with panache and a smile. No bruises, no pinches-- heck, I don't even need a cookie or a band-aid when I'm done. Online appointments mean you walk right in and are called within moments, the way G-d intended. [Edited to add: As of 2/1/2011, they no longer accept Blue Cross/Blue Shield. If you're a BC/BS customer, ya gotta go to Labcorp.]

I tried to explain what my insurance card is and tell the lady that will send the bill to th…read morecompany she kept being rude like I didn't know what is going on I won't be going back there

I have been waiting over 30 minutes for an appointment I arrived EARLY for. People who arrived…read moreafter me have gone, yet I came on time, checked in, and was sent a text saying the were ready to draw my labs, yet I've been standing an ADDITIONAL 30 minutes. When I asked the ghetto front desk associate she just says, "we're running behind." This place doesn't deserve any of the stats it has gotten. Will NEVER USE THIS LABCORP AGAIN. Update: Front desk girl deleted numerous patients, saying it was a "misunderstanding," after having wait time NOW OVER AN HOUR. Says despite text saying patient about to be called, she calls and deletes patients even with check in.

Their fax machine is broken and somehow I have to find a way to print out the paperwork like this…read moreisn't an office. Quality of their employees was questionable because they're recommending emailing paperwork like that isn't compromising. Very much a "good luck with that but I'm not helping" type of attitude from Mr. Flamboyant and babe with the Harriet Tubman get up.

This location of LabCorp doesn't properly handle urine for 24 hour urine tests. I spent 24 hours…read morecollecting it and putting it back into the refrigerator after each trip to the bathroom and then I come in with it and they throw it on the countertop and leave it there. When I inquired about keeping it in the refrigerator like my doctor's instructions told me to, they laughed and said it doesn't need to be refrigerated. Well, that's funny because my doctor's office said that it needed to be refrigerated and I spent an awful a lot of time walking back-and-forth to the refrigerator for 24 hours. What kind of business that works with the public closes at 2 o'clock in the afternoon? I don't know any other lab in the entire town that is only open until 2 PM. What about people who work? The earliest I've ever seen a business that is open to the public close is 4 PM. Can you imagine only being open from 9 to 2 on weekdays? What a dump this place is also. It looks extremely Soviet and besides a nasty, yucky, terrible location the women who work in here have got to be the angriest people for having this job. They are rude, cranky, short with you and downright mean. How they keep this job I will never understand, particularly in an affluent area.

Had an appointment. Arrived on time for my appointment. Checked in on the tablets as all the signs…read morementioned you needed to check in for your appointment on the tablets. Waited 35 minutes. People who started to arrive after me were being taken back then I noticed people were signing in on a piece of paper haphazardly. I then asked the lady at the front desk if I needed to sign in on the paper and she said yes. I told her I signed in on the tablet and it took my info. She said the tablets aren't transferring the stats for sign ins. I told her that she then needs to put out of order signs on the tablets as I just wasted 35 mins of my time. Nothing mentioned signing in on a piece of paper anywhere nor did she announce that the tablets weren't working. The lobby was packed. I stood the entire time and didn't complain until she was assisting people who arrived well after me. This isn't a hard concept to grasp. Her only response was the tablets weren't working but did nothing to tell anyone or post that they don't work as numerous people arrived and continued to sign in on the tablets. Walked out. Won't be back. This is simple customer service and shouldn't be this difficult or be a waste of anyone's time. I get things break but have a plan in place. I imagine this isn't the first time this has happened so why isn't it obvious what they should do to correct the sign in process when this happens.

Quentin is very helpful. As I do not have appointment, he asked me to wait as they give priority to…read morepatients with appointments. He explained entire process and was very good. His technique is very good, doesn't hurt after blood work.

Needed to get a sample analysis from Quest. According to their website no one in my state offered…read morethe test. Tried to call this location multiple times. No one ever answered. After confirming with my doctor that they do in fact do the test I went in and I had to wait 30 minutes just to drop off a sample with my name and address. Total time 30 min 27 seconds.

The gals that work at this lab are always so helpful and pleasant...and so very gentl... they go…read moreout of their way to be kind and yet professional.Thank you!

From the owner: In need of affordable lab work near you? Use Express Check-In to save your spot in line at any of…read moreour labs and spend the wait from home, your office, or where else you'd like. Walk-Ins are also welcome

First to start off with the office, staff was very personable and helpful. It looked very nice and…read moreclean and comfortable inside. I met with Tina who was my nurse practitioner and she was so polite and friendly and really took the time to listen to my complaints. She was very thorough in her diagnosis and I felt like she was way better than any other urgent care I had ever gone to. I didn't feel rushed and I feel like I was treated so well as a patient and I'm so very thankful that I ran into her today to address my health symptoms. Honestly, I would give this place 10 stars if I could, but since you could only leave five stars, I'm giving five stars. Thank you so much Tina for all your kindness and professionalism. I definitely will be back anytime. I need to go to an urgent care as this place is going to be on top of my list.

I walked Claymont Medical Center in August.Ear wax had built up in my right ear.The lady was alone…read moredue to an accident on 95.She took a pick and light to remove wax.After cutting my ear enough to bleed,she told me what to order on Amazon to fix it myself.I did that and now wonder if she was even qualified.My Medicare denied it saying I needed a referral.I used Silverside medical for 40 years,they charge 150 even if you have no insuranceClaymont billed my insurance 800 which I will not pay,its an obscene charge. B.N.- Claymont

Let's be honest, no one likes to get poked with a needle for anything. I needed labs done for…read moreprocedure. I had my doctor's office fax over orders. They were able to accommodate me the same day or at any time. You do not need an appointment. If you pay cash, most labs are about $20-$25 each. The staff was super friendly and professional. I would highly recommend them.