Quick: Yes, I would go back and my tech TeQuan was great -amazing actually. Almost zero pain, one quick stick, and one of the best draws I've ever had. I'm known as a hard stick and sometimes need a specialist. Previously, at other places, I've had multiple people attempt multiple times. So, I very much appreciated the stellar skills of TeQuan. Thanks much, T.
Detailed Review: I had a 9:30 AM appointment on a Saturday and arrived 15 minutes early, per Labcorp instructions. There were three automated check-in machines in a not very large waiting area that had seating for about 25 or so people. At least 40 people were in there with more waiting outisde, so quite crowded. Therefore, make an appointment online... a day before, if possible, to reduce your wait time. I was in/out in just under 45 minutes, 35 minutes of which were waiting just outside the front door. People who were walk-ins probably waited in excess of an hour.
You scan your driver's license/picutre ID on a kiosk machine upon entering the office, and it marks you as arrived with an option to enter your email address or phone to receive a notification. That allows you to wait outside or in your car without missing your turn. That's smart. Also, there was a monitor high up on the wall that listed everyone's last name and showed whether they had an appointment or were walk-in (nearly everyone was walk-in during the time I was there). You were able to see where your place was in the waiting queue -very helpful.
Aesthetically, the place looks very run down... I'm talking about the faux wood floor boards had come up in several places and were pasted back down with lots of cracks showing a blue underflooring. It looked like it needed to be painted (white door separating the waiting room and tech rooms was all scuffed and blackened... likely from strollers, wheelchairs, and sneakers knocking against it). It had that old restaurant that you like to eat at kind of clean/dirty vibe... meaning it looked crappy aesthetically but you somehow had confidence that the important parts were well cleaned/sanitary. There was also a super-sized lumpy but well-cushioned chair for the blood draw. I weigh as much as 3 thin adult women (no not a joke but a fact and I'm working on that). So, I very much appreciated the gigantic chair. I easily fit into it and didn't have to jump up to get on either. If you are in need of that, you are in luck.
As for the cleanliness of the blood draw room -zero complaints. I had confidence it was well-cleaned and sanitary even though the clinic itself has seen better days and is long overdue for a makeover.
Now... here is the most important part. There were two people behind the glass assisting patients with check-in. I had very little interaction with them but they were polite to myself and others as I observed. I think they handled the busy room perfectly and all the people seemed chill and not agitated enduring the wait patiently. There were many families there and the crowd of patients seemed normal (not sketchy).
I don't know how many techs were on duty, I only saw two or three pop out from the back but there were surely more. As mentioned above, I was very impressed with my phlebotomist. He was not only phenomenal with the blood draw but seemed like a nice person. I asked some questions and he was patient, friendly, and helpful. For this and all the above reasons, I would go back (with an appointment) despite how ugly the office looks and how busy it was. Apparently, it's like that every Saturday.
I don't recommend this location for the very sick, frail elderly, or those in a wheelchair who need more personal space unless you make an appointment and try to come during the week at a time when it is not super crowded. Also, there was plenty of parking surrounding the office but it might be more difficult to find a spot (you'll need to wait) during peak times. read more